Ask a Mentor

Forum Posts

Sorted by:

Buying

Hi, for the 2nd time trying to buy from a certain seller, first time after winning and paying they canceled a day or two later, I put another bid a few days ago on another item, 2 hrs before it was over they canceled and repost it the same item, and ...

Pick up item

After someone purchased your item and you message how long do you wait for response regarding pick up ?

Reverse a order cancelation request

I requested a cancelation on an item I am selling, but it was on the wrong item. How can I reverse the request?

Listing not showing in search

Why is my listing not showing in a search nearly 24 hrs after posting? It said nothing regarding a delay.

When should i start shipping my items to a shipping service like usps

I am new to selling so can I drop off my item to the shipping service ASAP or even 1 day after?

I returned my retun on time!!

I’m not happy I received a message saying the seller didn’t receive the return in time allowed!! I was in total contact with the buyer, I explained our printer wasn’t working so he said he’d send a paid postage mailer,, which he did!! I sent the pant...

Resolved! eBay is telling buyers I don't ship to NY or NJ for some reason

Over the years, I've successfully sold and shipped items all over the place, and I have no restrictions set on my account. But two buyers in the past two days have sent me screenshots of eBay saying that I don't ship to New York or New Jersey. And th...

cancel a lable

I was charged twice for a shipping label and I can not cancel one of them. Even if I tryed many times.

Shipping a large 46 " by 26" by 25" bike trike

How to ship a large item = it weight is about 26 lbs.

Feedback before item arrival

It shouldn't take an app team much effort, to not solicit feedback for purchases BEFORE they are delivered.

How do you track sold item prices

How do you track, or find, sold item prices for an item, that you have the same item to sell so you can price your item correctly.

Multiple emails from India based ‘buyers’

I posted & sold a fairly rare US car part from a 1936 car. Buyer with (1) feedback slow to pay- I cancelled after no reply. Buyer asked to repost. I did. Again no pay. Claims system won’t allow payment. Soon after, two other low feedback India based ...

Bought an item - seller messaged me asking me to cancel

I bought an item and the seller messaged me saying that the item was out of stock. The seller is asking me to cancel the order. Isn't that putting the burden on me? I was under the impression that buyers get "points" on their account for buying then ...

Ebay customer service

How to have ebay customer service contact you

Postage due on item shipped?

Shipping fee was more than eBay calculated.. ?for some reason I have postage due on an item I recently shipped. it was 11 ounces and I had USPS ground selected when I printed a label. Shipping was $5 for the buyer. seemed correct - eBay calculated it...