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Forum Posts

Cancel an offer

I made an offer on a pair of men’s pants, in my search I typed in the size I wanted, when I made my offer I didn’t notice they were not the size I had typed in the search bar. Any way to back out on this?

User avatar by Enthusiast
  • 35 Views
  • 1 replies
  • 0 helpful

How to change seller account's country

This is not a serious issue but pretty annoying to me. I moved from country A to country B back in 2021. After moving, I've managed to both sell and buy items on eBay. However, what annoys me is that when I log onto my seller account, everything incl...

User avatar by Rising Star
  • 427 Views
  • 1 replies
  • 0 helpful

Just want my money back

Purchased Jersey in MayStill not hereseller won't respondebay's self help needs helpitem doesn't allow me to select it.shows I paid and shows it's never shippedAny ideas?

2 different winners cancel and not pay

I have an item for sale and it has sold it auction twice after selling the buyer has cancelled it. I have put it up a third time, each of which I’ve paid promotion to boost it and I’m worried that someone’s just going cancel it again. What should I d...

User avatar by Rising Star
  • 44 Views
  • 3 replies
  • 0 helpful

I have a customer buy 7 items, 5 of which were accepted offers by me. She paid the highest shipping

A customer purchased 7 items from me. 5 of them were offers that I accepted. They paid the the highest shipping rate on several of the items. They want me to combine the shipping. I can't understand how to do this. The customer told me to ship it com...

Shipping charges

We sold 3 BluRays on our account. My husband went to eBay to look up addresses. Somehow he was charged for eBay shipping. He was charged 3.92 for each invoice. We did NOT use eBay shipping. He went to the post office and shipped them himself. We paid...

User avatar by Enthusiast
  • 47 Views
  • 1 replies
  • 0 helpful

Order Variation Inconsistency

Whenever I receive an order from a listing with multiple variations, the email notification from eBay shows only the main image and description. How can I get the order to show the actual variation image and description ordered?

UPS Tracker for USPS shipments

ebay provided a UPS tracking number after a purchase. When the status changed to "delivered" I looked for a package on my porch but found nothing. The photo on the UPS delivery status page was of some other porch, not mine. In the end the item was de...

HOW TO REFUND PART OF A SHIPPING CHARGE TO A BUYER

A buyer just purchased 5 items from me and asked if I could combine shipping but it was after they had already paid. So they paid individual shipping on each item resulting in $19.00 more than they should have paid. I asked them to place the order fo...

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