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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No UPC or ISBN field on Desktop

There is no UPC or ISBN field on desktop today --the field is there on mobile

More coupon nonsense

Up until a few months ago a coupon code actually functioned like a coupon code, now it's just another sale. Coupons are automatically applied and cannot be changed so they're entirely useless for tracking purposes. I have ...had...several codes that ...

Status Code 500, Store > Store Categories Creation Page

Store Categories Creation page loads the following page:"It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."I've cleared cache.I've hard reloaded the page.I've tried diff...

Thumbnail photo is HUUUGE on the orders(sold) page.

Since 10/10/25, the little thumbnail pic on the orders(sold) section of the "https://www.ebay.com/sh/allselling/listings" page is gigantic. Each pic takes up the whole screen!I'm on Windows 10. I've tried Brave and Firefox and it's the same. The item...

Resolved! Custom SKU field missing Video Games Category

The Custom SKU field is missing when building a listing in the Video Games category (Microsoft Internet Explorer, PC, 5:25P ET Tuesday Oct 14 2025). Workaround is to build the listings and go to bulk editor and add the SKU field there.

ALERTS NOT WORKING FEEDBACK NOT WORKING ALL KINDS OF ISSUES

So what does ebay tech team do with the never ending stream of messages for them to stop changing the site?THEY DELETE THEM. This site will NEVER run properly. The web/tech team run this joint, never ending changes, never ending issues. The RIVER has...

Unable to List Book – “ISBN Missing or Invalid” Error with No ISBN Field Available

Hi everyone, I’m running into a technical issue when trying to list a book on eBay. Each time I try to publish the listing, I get this error message: “Looks like something is missing or invalid. Please fix any issues and try again. ISBN”The problem i...

Chrome Browser Update Affecting eBay Listing Formatting

Today a potential eBay customer sent me a message, saying that he wanted to purchase 21 pieces from a 94 pieces left listing of mine, but was unable to do so, because the listing format had changed (not by me) on a months old listing, that has had se...

Search filter for Men's Dress Shoes broken / not functioning

A search/filter function that I use on eBay for Men s Dress Shoes is broken and has been broken for about a week and I want to report it. Within the category Clothing, Shoes & Accessories > Men > Men's Shoes > Dress Shoes, there are several search fi...

Graphs on Seller Views Pages do not work with Android app

This has been going on for a couple of months. My Android Ebay app does not show the Views Graphs. It is completely blank. I have tried everything to fix this. I have deleted and reinstalled the Ebay app twice. I have deleted the Cache numerous times...

Link Is Not Working - Firefox Browser

Works in Chrome Browser, but does not work in Firefox Browser.

Insertion Fee Credits?

With my Ebay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. Last week I listed 260 auctions at $0.25 apiece and 75% of th...

Zoom Not Working

Zoom no longer working in Firefox Browser. It was working yesterday 10-13-25 but no longer. What did you do yesterday that introduced the problem? Go back and recheck your work. Test your pages on the top 3 browsers before making them live. Note: The...

Search bar backspace

Can't back space in search bar after software update

Cannot add bank account to my Ebay account

Attempting to choose a bank to add a bank account results in an endlessly loading page with the text "This is taking longer than usual. Please check your internet connection." This happens on both the browser and app versions of Ebay. There is nothin...