Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

How long do sellers have to ship?

I’m a longtime buyer on eBay, always buy from there if I can. Bought a chainsaw handle last week, after a few days of no shipping notice I message the the seller,, no response.. Then I look up his feedback, definitely bad feedback on shipping, some g...

Can I change all 12,500 Buy It Now items in my Store from $8 shipping in Buyer Pays to $9.99

Hi folks- Per my subject heading, I have 12,500+ Buy It Now items in my store with an $8 shipping in the Buyer Pays box. I set that price 4 years ago knowing I would lose a little bit of money over time, but as I ship USPS Ground Advantage (formerly ...

shipping

I'm not sure how to correctly set up international shipping options. Should I use eBay’s International Shipping program or handle shipping manually? What works best for small items

Package went to destination post office but was returned, buyer wants item shipped to another addres

Hi. Occasional seller here. Buyer bought and paid for an item, but the destination post office returned the item. I asked if their address was correct in ebay. They said yes, they still want the item, will pay to reship it but to will give me a diffe...

Refund

Hi, I ordered a Canon EOS R from a seller, and I read the description of the camera before ordering. There’s nothing written in the description stating that the item is pickup only, with no delivery option. It was only after I made the payment that I...

Speedpak

Who are speedpak’s actual carriers? It keeps telling me my package was supposed to come today but never gave me a usps tracking number. They gave me the zipcode in which it had an arrival scan and i called the usps post office in which i assumed it w...

Mail fraud?

If I select USPS First Class Mail when creating my eBay listing, the system calculates my cost based on size and weight — for example, $2.44. However, when I go to print the shipping label, the only options available are USPS Ground Advantage or more...

How to see if I bought insurance on a USPS label?

Hi, sometimes I buy insurance when shipping USPS Parcel Select Ground, but not always. Is there a way to see if I had purchased insurance? I'm not seeing any info on this on the 'My eBay Shipping Labels' Page. I see 'File a claim' as an option; oddly...

Presale Funds on an Order

Hello, I do have two questions,First, If I want to list a presale item, do I only need to say it on title & description on a regular listing? Second, If someone bought a presale item from me, do I get the funds faster (If I have payments hold)?Thanks

There's an update on your shipping labels (UPS)

We have received 3 such emails in the last @month for UPS labels. The emails tell us we owe additional money for the shipment in question. Small amounts ($2-$3), sure. But they add up. (We have received several other messages such as this over the pa...

USPS First Class not available to select when shipping

I created some listings with USPS First Class Large Envelope as the shipping service. After some of them have been purchased, it's not available from the list of shipping services. The cheapest one is USPS Ground, which is more expensive. My dimensio...

What is this address?: PHWXMSPP 13822 NE Airport Way Portland OR 97251-9614

Is this a scam address?

FedEx Shipping Label was "Underpaid", according to Fedex, but I thought it was pay upfront? LOL

See ya FedEx -> USPS Ground AAdvantage now. Yeah, now that we have to pay upfront, which is a good thing, not too good when FedEx advertises a $1.00 less than USPS, but zaps me with ~$5.00 after delivery (and we know.....fuel surcharge, residential s...

send photographs through ebay standard envelope program?

Can you mail a single photograph with the ebay standard envelope program? I have gotten conflicting answers to this. In the list of categories photos is not listed as something that can be sent as far as I can see. But when I list my photos ESE comes...

eBay Standard Env- USPS not scanning at all???

Ever since the recent rate increase I'm finding that the USPS is not scanning nor updating the tracking at all. Not at the origination nor along the way. I've had to resort to contacting my buyers to see if they rec'd the item or not. What's the poin...