Shipping

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Filing a claim against Global Shipping

I am a hobbyst clarinet player and repairmanI bought a secondhand clarinet that needs a thorough repair and paid for the clarinet and for an international shipment cost to Israel. After sending the payment thru PayPal, I decided to ask the seller to ...

Customer saying never received package

I sold 2 pairs of women Levi’s jeans . Provided tracking number . Tracking number says delivered in/at mailbox on Thursday, September 11. As the seller I don’t know what I’m suppose to do?

eBay Shipping Labels

Hello. If I set a fixed shipping price on a it do I get a discount if using eBays shipping label or are discounts on the label price only for seller pay estimated price

eBays shipping labels

Hello. If I set a fixed shipping price on a it do I get a discount if using eBays shipping label or are discounts on the label price only for seller pay estimated price

Resolved! Anyone else getting the message USPS Experiencing when generating a label this morning?

Is anyone else receiving the message in red "USPS Experiencing issues" when purchasing a shipping label this morning? The message appears underneath the service category. I need to ship an order but am afraid to try because of this message.

USPS Ground Advantage prices wrong on calculated shipping

I shipped some items today and noticed that USPS charged me $7 something for an padded envelope that normally costs $5 something. I checked my order details and noticed that ebay is still giving the buyer the previous $5 shipping cost. Why is that ha...

Sig conf to EIS

I'm wondering (hoping really) if it's ok to put signature confirmation on an order under $750 ($500 in this case) that's shipping to the EIS hub? I've had several envelopes and a couple packages not get delivery scans there. There were no issues with...

Cardboard Box Demand is Slumping - WSJ article

An article from 9/21/25 reports on pulp-mill closures due to lessened demand, which may translate to higher costs for boxes coming soon.For some reason, I can’t post the gift link, but here is a quote relevant to us.”Stock analysts say the capacity c...

Showing Cubic instead of LBs or Ounces in my Printed Label

I printed a shipping label.Instead of LBs or Ounces It is Showing Cubic on the Label.It said Cubic .40 This Has Never Happened to me Before.What is going on?I did not notice it.I Took it to the Post Office and The Lady at the Counter Told Me About it...

EIS not received

Goodmorning all, I shipped a satin wedding gown on July 9th to eis hub in Illinois . Just received a NR case from the buyer, Where do I contact EIS as they say they had it. Any help is appreciated

I lost sales recently eBay's AI system declared the product counterfeit.

I recently lost sales when they were declared counterfeit. I can find no option to argue the issue. Product was purchased directly from manufactures distributor. I believe AI read my photos made a decision, so I can't challenge the result. No way to ...

Ebay's International Shiping Center put the wrong label on the wrong package!!

Anyone else ever have this issue: I sold an item to an international buyer through Ebay's International Shipping Program. I shipped the correct item to Ebay's International Shipping Center where they handle the international portion of the shipment. ...

eBay Branded Packaging Tape?

Just ordered 144 rolls from an eBay seller.And another 144 rolls from a different eBay seller. One order showed up in boxed cases (as expected). Tape with eBay imprinted on it, big, bold, multi-colored. Just like I've always received. The other was j...

Shipping label cancelation

Unable to cancel unused USPS shipping label.Have tried from seller hub and my ebay.Getting message "technical difficulties, try again later".Have tried for two days, now.Any suggestions?

Feeling lost on refunded item that shows delievered but never received

Hello All. I issued a return label on an item I sold on Sept 15. The return label tracking showed it was delivered on Sept 22 but it showed"Delivered, Front Desk/Reception/Mail Room"I live in an Apt complex that does not accept packages for tenants a...