Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Item sent to old address, delivery left in front of door

Hi, bought an item for £400, I forgot to update my old address on eBay and only noticed after it had been delivered that it was the wrong address.Item delivered by DPD item went left in front of old address with a picture of it (door closed) and mark...

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

Experience with PiggyShip?

I sell items on eBay from time to time and became aware recently of PiggyShip. It's a shipping company in El Monte, CA and their largest accounts seem to be the big Chinese vendors (Temu, AliExpress, etc.). I have received maybe a dozen packages with...

Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON!

I listed an item, gave the dimensions of the box and weight and selected freight because it is big and heavy (50" x 16" x9"; 30 lbs). A buyer buys and requests a shipping figure. I go to the calculator and input the information for all three shippers...

APO FPO exclusion

About 10 years ago I had a bad experience, as a seller, shipping to an APO FPO. Let's just say it took almost 2 months to receive. Not good as a seller obviously. Since then I have always excluded APO/FPO. Has shipping improved to the point where I c...

eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

4x6" label printing issue

All of a sudden yesterday morning I discovered that my settings for 4x6" shipping labels were no longer working correctly, I and have not been able to make them fit anymore. I've been using the same page setup and printer for the last five years, and...

For those of you who package books....

how do you package them? I have always wrapped them in bubble wrap and added cardboard to stiffen the package. But I watched a video of a young woman who only puts them into a padded, waterproof, envelope. For those of you who do that, have the books...

Shipping Labels

Why can't I print 4x6 labels on ebay anymore even though my setting is 4x6

Dear eBay, please stop insulting your best sellers!

It's insane, how can be a late delivery by USPS the seller's fault? Fix that idiotic rule!

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

Media mail versus Ground Advantage

The buyer selected for shipping Media Mail. When I printed out the shipping label it came out Ground Advantage. The buyer paid $5.61 and the Ground Advantage was $7.57. How do I get a media mail shipping label to print out?

OSM Worldwide

Please for the love of God stop using it. The incompetents in charge don't update tracking and it takes forever for them to move packages. I currently have two that are almost definitely going to be late as per the eBay delivery window and tracking h...

Is USPS tracking down for anybody else or is it just me?

Haven't been able to track anything all day (3/17/24) on the USPS site. It just brings up a blank page (no error message). I don't see anything on the USPS site about the tracking having issues. So just wondering if this is a me issue or is it down f...