Shipping
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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Presale Funds on an Order

Hello, I do have two questions,First, If I want to list a presale item, do I only need to say it on title & description on a regular listing? Second, If someone bought a presale item from me, do I get the funds faster (If I have payments hold)?Thanks

User avatar by Adventurer
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  • 1 replies
  • 0 helpful

FedEx Shipping Label was "Underpaid", according to Fedex, but I thought it was pay upfront? LOL

See ya FedEx -> USPS Ground AAdvantage now. Yeah, now that we have to pay upfront, which is a good thing, not too good when FedEx advertises a $1.00 less than USPS, but zaps me with ~$5.00 after delivery (and we know.....fuel surcharge, residential s...

User avatar by Trailblazer
  • 1451 Views
  • 9 replies
  • 1 helpful

send photographs through ebay standard envelope program?

Can you mail a single photograph with the ebay standard envelope program? I have gotten conflicting answers to this. In the list of categories photos is not listed as something that can be sent as far as I can see. But when I list my photos ESE comes...

eBay Standard Env- USPS not scanning at all???

Ever since the recent rate increase I'm finding that the USPS is not scanning nor updating the tracking at all. Not at the origination nor along the way. I've had to resort to contacting my buyers to see if they rec'd the item or not. What's the poin...

Ebay tracking not updated!

This order of 4 digit production counter of 4 sets are already delivered to the buyer on 8th Aug as we tracked on DHL website. Then why it's not updated on ebay tracking and our funds are kept on hold. Please release our funds. 

Screenshot_2025-08-12-23-18-48-42_260528048de7f2f358f0056f785be619.jpg
User avatar by Pathfinder
  • 79 Views
  • 3 replies
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Some screwy eBay emails.

Today (Aug 12) I received an email from eBay that says "Your package is now with USPS". It has an estimated delivery date of Aug 7 (and was in fact delivered Aug 8). So why am I getting an email TODAY telling me it is NOW with the USPS when it was de...

1 label on 2 parcels

So i had a repeat buyer of the exact same item and i accidentally used the same qr code for both of them they both arrived fine but is there any way i get my money for the second one that obviously hasn’t been tracked by ebay because the label wasn’t...

Shipping Label Adjustment

On 7/23/25 I was charged by FedEx (eBay Labels) for a shipping label adjustment (order #22-13303-73132, tracking #390988319782) in the amount of $31.00. (the original label was $23.57) The reason given was, "Irregular packaging". The details page for...

International shipping from Denmark

I just moved to Denmark and can't seem to setup my international shipping information. It continues to show I'm still in the US. How can I change this? Thanks

forgot to include an item in the sold listing.

I shipped a sold item yesterday that’s being sent to the eBay hub, but I completely forgot to include the receipt/original invoice that I stated would be included in the description and photos.What is the best way to handle this? Should I send the re...

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

User avatar by Adventurer
  • 1953 Views
  • 42 replies
  • 6 helpful

Shortchanged on Shipping

I’ve returned to selling at eBay after a hiatus of nearly three years and have found that, unlike before, I’m almost always shortchanged on shipping even though, when creating listings, I’ve disabled eBay’s “recommended shipping” charge, which is cle...

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