Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
I have been selling collectibles (stamps and autographs) on EBAY since 2006. Maybe I have been lucky but I have never had a situation like this before and need the EBAY Communities help. If it were not for EBAY's International Shipping Program, I wou...
I have two packages out to buyers at dollar general store 19601. The dollar general store is a FedEx drop box. The store closes everyday during the middle of the day. Sometimes, and I mean sometimes they are open in the morning. Then same thing, only...
Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...
I sold an item and marked it everywhere including wording it in item description that I send to USA only. I was given only $5 in shipping for this item so they definitely didn't pay to ship overseas. I got a letter from ebay that said "This item will...
I've tried to dig around and did some research but not sure if this is a thing. I've been listing hundreds of cards using PWE but have to change the weight and size each time. Is there a way I can change the default weight and envelope size to 1oz an...
I've updated my address I don't know how many times. I even updated it through my account but the shipping address still has me in Colorado. I just dropped off a package in Las Vegas to be sent, is it going to screw with shipping if they expect it ou...
I listed and sold an item as local pickup, but ended up shipping it to the buyer. The items remains as "awaiting shipment," because the buyer doesn't have a "confirm pickup," number. Anyone know how I can resolve this? Thanks!
Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....
I’ve noticed recently that when I go to ship items I’m not getting to put all the information in on one page anymore. Rather, I’m having to go into each item and enter weight/package size, then print individually for each item. Is this new format? Is...
I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...
8 oz. package in a 9" X 7" ebay padded envelope.Usually ships for about $5.20.I just caught one (that already shipped) for $9.20.I'm just trying to figure out where I screwed up.
I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...
I had a buyer reach out to me that the item they received was not what they ordered. They sent a picture of the item and packaging, and its not what I sent out or even anything I sell. It was an international sale and obviously got the wrong label at...
What is going on? Labels and scan forms have printed just fine for years, including last Saturday. Today, Monday, I paid for 5 labels and eBay sent them to a PDF file instead of my Chrome desk top. I cannot print any shipping labels nor the scan form...
Hi...we had a customer in Hawaii order something, and it was sent via FX Ground. Label purchased on eBay. It was returned, and had a label on it stating "Shipper Embargo." Did some interneting, and sounds like it could be various things ie "port cong...
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