Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

User avatar by Community Team Community Team
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  • 26 helpful

Request for invoice??

Have been trying to access “request for invoice/ combined shipping “ and cannot find it since my last update. Any help!!!’

User avatar by Explorer
  • 33 Views
  • 1 replies
  • 0 helpful

Lost package help

I have a lost package which I have never experienced in all my years of selling. It was shipped on May 24th and tracking stopped updating June 2nd. I filed a missing mail search on June 11th but have not heard back about it yet. I then filed a USPS c...

Shipping label shows delivered right after purchasing label

Purchased USPS Shipping label from eBay today and a few minutes later I received an INR from buyer.. Item shows it was delivered a day before the item was even purchased. Tracking shows item going to a complexly different state. I havn't even shipped...

I have not got the items yet

HiI have bought two blue bags a long time ago and haven't got them yet. I read that you stopped shipping to Israel.What shall I do? Can you refund me? Ir shall I wait?

DONT SELL THROUGH EBAY SHIPPING TO GERMANY

20 YEARS ON EBAY 15 YEARS AGO A GERMAN STIFFED ME SO I STOPPED SELLING NOW, ONE MONTH AGO I RESTARTED SELLING AND THE FIRST SALE TO GERMANY AGAIN GOT STIFFED AND EBAY IS NOT PAYING ME EVEN THOUGH THEY DID THE SHIPPING

Why not offer EIS all the time?

The program changes and rules are overwhelming. Looking for 25 words or less, general advice. I'm 72 and not a business. I switch between Business and Simple listings for easiest effort.

User avatar by Thrill-Seeker
  • 215 Views
  • 21 replies
  • 0 helpful

How to add tracking to two purchases from same buyer

A buyer made two separate purchases and I shipped both of them in the same box (going to same address). I was able to add tracking to one of the purchases but cannot add the same tracking number to the second purchase. I had this happen in the past a...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

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