Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to Dispute Shipping Adjustment

I just got charged $22 for a UPS shipping adjustment, I want to dispute this charge. No reason is given and I correctly weigh and measure all packages before shipping.

USPS Ground Advantage Delay to the Islands: Issue Regarding Ebay's Expected Delivery Estimates

I have an issue with ebay's estimated delivery times. They are merely estimations, and should not be hard expectations of when the buyer will receive the item. However, Ebay's refund policies conflict with this notion. I have an item being sent to Ha...

Shipping a 26" Cannondale Racing Bicycle

I'm new to eBay. We advertised the sale of our bicycle and that the buyer would pay for shipping. eBay has placed a specific amount when I'm very uncertain of the total cost until I bring it to UPS for handling and shipping. eBay stated and collected...

eBay's Shipping Calculator Broken When Quoting UPS Rates When a Dimension is 1".

I had some eBay customers complaining that we were charging way too much money for UPS shipping on an item that was 2 lbs, 7" x 7" x1". The calculated shipping using eBay's rates was quoting $28+ to our own zipcode which is about 3-4 times too high. ...

My postage label isn't printing?

I'm shipping from Australia, tried to print a postage label to Thailand, first they told me to fix the address cuz you can't have more than 40 characters in the address line, then i had to fix the city and province etc cuz Thai address format is diff...

Am I being scammed by a seller?

So I made an offer on a foldable phone and the seller accepted quickly. It was a very good deal so I paid and began the wait. I'm an international buyer and the seller is in the US. About two weeks after payment no shipping info so messaged the selle...

UPS/Fed Ex "Cost Adjustments". Weeks Later

I just wonder how many people are getting P-O-K-E-D by UPS/ FEDEX shipping charges after a purchase was made and paid for. ?? I have been selling on Ebay for 28 yrs(5-20 items a week) and maybe get a few cost add ons a year..BUT here in the last few ...

Items says delivered but buyer says didn't receive - what to do?

What is recommended to do when the item shows delivered, but buyer says he hasn't received item? Thanks.

Using Ebay International Shipping, Is this true?

Please confirm with me if this statement is correct and is the custom fee all included under the shipping cost. Yes, when a buyer from England purchases an item using eBay International Shipping, customs fees are included in the final purchase price ...

My Buyer received broken items. Does the Buyer file the Claim?

So frustrated .... I tried to file it myself, but I get a message that it isn't eligible for reimbursement?! Isn't it covered for up to $100 if you buy postage (usps) through Ebay? 26 years of selling on EBay. EBay has not been of any help in answeri...

how to do combined shipping

I havea buyer thats interesed in 6 sweatshirts Im trying to figure out how to do combined shippingand let the buyer know what shipping will be before they buyI did this once a long time ago and for some reason there was a form( invoice)where I could ...

Seller not shipping after 5 days

I ordered an item and the seller hasn’t shipped it after 5 days have passed. I tried messaging him but got no response. I don’t wish to cancel my order but can I contact eBay to make sure he ships it? I have already paid.

Advice On Shipping Costs

Hello, I am still a newbie to selling on EBay. I’m curious what everyone recommends when it comes to shipping costs…what seems to sells fastest for you :1. When buyers pay full price on shipping2. Listing items higher priced and offering free shippin...