Shipping

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FedEx Shipping Cost Scam

I paid $97 as quoted by ebay/FedEx to ship a piece of furniture to a buyer. An employee at the FedEx store I used offered to package it for me at no charge if I provided the necessary custom made box, which I did. A couple of weeks later, ebay charge...

Use both Flat Rate and Calculated policy?

Is it possible to use both policies? For example, I'd like to be able to offer a flat rate for ground shipping as well as expedited services depending on weight and location? Thanks.

Box sizes are changing after I list

I thought I was going nuts, the box sizes I originally put in some listings just change, and again I listed an oil lamp just before I went to bed and wrote down the box size and plus had my wife look at it 16 x 12 x 8, I sold the lamp this morning an...

Reasonable shipping score

So... I don't really understand why eBay has the "reasonable shipping" question on feedback. If someone is shopping and sees what an item costs, along with the shipping amount that's right under that, and STILL decides to buy the item; wouldn't it be...

Attempted delivery and now at the post office?

What do you do when the package you shipped was attempted to be delivered and is now at the post office? As a new seller I do not get paid until it has been delivered. How long does the customer have to pick it up, what happens if they do not pick it...

USPS PICK UP CHANGES

Just a heads up. I imagine the same and/or similar will be happening all over. Our local PO is a small, part time office. Our postmaster told us today that starting "sometime soon" ( that's all the timing info. they've been given ), there will be NO ...

Orders Awaiting Shipment Glitch?

Anyone else having a problem with eBay shipping still showing orders awaiting shipping AFTER generating labels?

Lost package by USPS CANT FILE claim on usps

I shipped the item via eBay. USPS , USPS lost five packages in 2025 for me and we only few months in new years, and I sell less than 60 packages so far this is ridiculous last year. I had only one lost package, when I go to USPS website to file a mis...

I can't contact the buyer

I made a sale and the tracking shows that the package has already arrived at its destination, but the buyer was not at home. They need to contact USPS to schedule a new delivery date. However, they have not done so, and I’ve tried reaching out throug...

Cannot get the store discount on my boxes.

I tried ordering some shipping boxes, using the code supplied, and it keeps sayong this discount cannot be used on this order. Has something changed?

eBay shipping label program hurting sellers

I am not using the ebay shipping label program anymore as it’s supposed to be a discount to us but we are getting ripped off by UPS and Fed Ex . Fed Ex and UPS are auditing packages with eBay shipping labels and using their fraudulent Dimmensionsl we...

Overpaid customer shipping

Customer paid for camera that is charged double the weight and 3 times the size for 15$ I correct the size it goes to 7 $ where does the 8 dollars go ? Since I edited and not wait do usps to refund me for wrong size, I do not see my amount of made mo...

Adding the Non-Machinable Surcharge to my shipping label.

Hello! I have been selling on here for years. But have recently been selling some sports cards. The post office strongly suggests that I ship them NON-MACHINABLE which is a 50 cent surcharge. Right now I am paying the basic postage through eBay for a...

I sent a package via FedEx SmartPost ground parcel. It got stuck with FedEx. How do I file a claim?

I sent a package via FedEx SmartPost ground parcel. It got stuck in transit at a FedEx facility. The system says that I called before and that my package did not move since then. The package was shipped on 24 March. As of 4 April, it is sitting in a ...