I got a negative feedback from a buyer that falsely claimed that he
contacted me and that I told him to wait. I was never contacted by this
buyer or told him to wait, this must have been eBay telling him to wait
until the delivery date to open a disp...
I got a not received dispute on an international order and a few days
after the dispute tracking shows delivered. I wrote the buyer to close
the dispute if he got the item successfully but he hasn't yet responded
and eBay says the case needs to be re...
Since a few days whenever I mark an order as shipped, instead of
reloading the order page with it updated to "Shipped" I just get plain
text that says something along the lines of "Status successfully changed
to shipped" and I then need to go back an...
I just revised my shipping settings on a listing but when I save the
changes it gets saved with virtually no shipping options and the listing
says "Contact seller for shipping info" and when I revise again I see
all shipping options are gone. Is ther...
I'm in Canada but made my account on eBay.com a long time ago but it
seems to assume I'm shipping from the US so it's giving shipping times
that are really tight considering I ship from Canada, any delay by the
post and it can arrive after the estima...
I have my handling time set to 5 business days specifically for
exceptional circumstances like this, and was still able to ship this in
4 business days despite the several days the shipping company was
closed, so I did ship it within my posted handli...
I did respond at least twice, once to provide tracking, and again to ask
the buyer to close the case because ebay shows it is delivered even in
the history of the case. Should they not close it at that point?
