my collection not available on desktop web browser Google or MS Edge

[ralph-bunce]

My collection page is not available on desktop web browsers Google Chrome or MS Edge. works fine with the mobile app. 

[eburtonlab]

Is it possible you are signed in to a different eBay account in those browsers than in the app?

[ralph-bunce]

Nope - just the one eBay account. When I navigate to the My Collection page on my desktop web browser, I get this message:

Server unavailable

We're currently experiencing technical difficulties.

Works fine on my mobile app

[eburtonlab]

I do not have anything in my collection, but when I go to the link under My eBay using Firefox, it leads here:

https://www.ebay.com/collection/hub

Where the page seems to load for me, but says "No items found". 

No server error message for me.