Seller Tools

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Stuck in Seller Hub, how do I revert?

I have in the past opted in to Seller Hub to view something and then used the opt out tab to revert to the tradition seller menu on my PC. So today, it will not let me out of Seller Hub, I click the blue "switch tool" tab to continue, the tab goes gr...

SELLER

Could you please explain why my payment has been held and when I can expect to receive the funds?

Authenticators DO NOT Know Luxury Sneakers

I am so frustrated with the sneaker "authenticators", I'm considering closing my account of 23 years. I 100% support authentication, but these kids they hire to authenticate basically know Jordans. That's it. Twice this month I've had brand new Balen...

Did Not Receive Seller Protection When Receiving Negative Feedback.

Buyer claimed did not receive item, USPS shows item was delivered to the buyers address. So where is my Seller Protection Guarantee?

listing page no longer has shipping info options

This morning, I started to list an item, and the shipping info (with the drop-down options) is no longer there and its asking for a shipping policy. Same for returns. I've had this account open for several years and am clueless on how to get this inf...

post products

does anyone have any good tip to avoid being retricted in categories each time they post a product for sale, and how to sell effecttively whitout being scanned?

Resolved! Can't opt out of Sellers hub

Can't opt out of Sellers Hub. I don't have a store but just sell on Ebay. I never had a problem until today switching back and forth from original Ebay and Sellers hub. I like original format better for my needs. Any suggestions?

Some issues with the new bulk editing tool to watch out for

I was really excited to try the new bulk editing tool. We're in Canada, so we only recently got upgraded to it (I don't know if others had it earlier). While using it I noticed some glitches that I reported to eBay, but I wanted to flag them for othe...

Have Windows 10, it is safe to change to Windows 11.

I currently use my laptop with Windows 10 and they will soon discontinue support for it and sometimes I get messages to upgrade to Windows 11, however I remember hearing that whenever you upgrade your laptop to the newest Windows it could cause a lot...

We are considering removing access to the All Selling page

Please do not remove the All Selling Page. It truly is the best page eBay has. A lot of new sellers are not offered The All Selling Page, but I think if they were more sellers would use it and stop using Seller Hub. The All Selling Page has everythin...

How to send previous customers a coupon

I have created a coupon and I have created a buyer group which is previous buyers. How do I send the previous buyers the coupon I just created? I'm clicking everywhere and just don't see where to do this.

Sale notifications no longer have item number on them - need it added back!

A few weeks ago, eBay stopped indicating the item number on sold notification emails. This was handy when you wanted to glance at the email to find the item to ship. Now you have to click a few times to dig out the item number. Many sellers maintain ...

Is there any way to prevent a buyer from buying from me?

I have an expensive item, over $500, that a buyer just asked about. I told him about the condition of the item and they agreed...and purchased it. And then canceled the purchase. The reason was that they had the wrong address on the order. I looked u...

Quantity/Price CSV Upload suddenly not working properly

Our website creates an inventory CSV file several times a day of our inventory to sync with eBay (so we don't sell something we don't have). We have about 3,000 items. It's very simple. Looks like this: #INFO Version=1.0.0 Template= eBay-active-revis...

File Upload CSV "selected file format is incompatible."

I can't seem to get CSV File uploads working... there is almost ZERO information detail or HELP... a few lines in the CSV template that Ebay has on the Upload page. I click on "Get Template" and download the CSV. From that, I've tried formatting in v...