Selling

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Buyer returning item without opening a return.

An item sold with 'free shipping' is being returned because 'ordered by mistake'.He did not open a return, just mailed it back.How do I recover my shipping costs and ebay fees?

Heads up for Handmade Barbie Jewelry - Mattel VeRO

I just wanted to post a heads up for people selling handcrafted Barbie Jewelry.... I received a VeRO notification this morning...."Brand names cannot be used in listings if the product isn’t manufactured by, or compatible with, that brand. You may us...

Cannot message potential buyer who made an offer with a message

A potential buyer made an offer with a message asking a question and I cannot reply to them unless it is accepting, denying or countering their offer. When I try to message them by going to their profile and typing in the Ebay number it takes me stra...

DO SELLER HAVE ANY FEEDBACK PROTECTION??? SEEMS NO

I sometimes click on a sellers FB before buying etc and I see NEGATIVE FB for lost packages, delivered late ETC all none of seller fault. I just saw a seller who got a NEG cause buyer had wrong shipping address. Buyer left NEG FB saying I never got a...

I can't see my shipping cost until I list an item?

Good Morning,I apologize if this has already been discussed. In the past when I started a draft, I could check calculated shipping and enter the weight and box size and be able to choose how to ship it. I could then see the cost based on my weight an...

Hello, i sold and shipped an item but the buyer scammed me and didnt actually pay

How do I report the buyer

Order Earnings $2.95

Perhaps the fees should have been lower?

USPS

Hello. I sell hatching eggs. Been doing this for some time now. I was just on USPS website ordering a label. They are now charging $15 extra to ship eggs as a perishable fee? Can anyone tell me when they started doing this? I might have to reconsider...

Low views, Low sales?

I just searched Cast Iron Gray Spray Paint (sorted low$ to high$) 60 results.This is what I ended up buying, but It was not shown in that search. SEYMOUR Cast Blast Iron Gray Finish Aerosol Spray Paint 12oz US-made Case 6/cansThis seller has two list...

Looking at Sold Items

We put a location for our reference on many of our listings as we have more then one of an item which was acquired in different lots. Use to be when we sold an item we just click on the sold listings to find our location. That all changed recently. N...

Anyone Filed A Dispute With Ebay Legal in Utah and Gotten No Response? What Next?

Per Ebay's User Agreement there's a form, address and instructions to follow for filing a dispute with Ebay. I filed a dispute regarding action they took on my account that I believe was in error. (Details of that are irrelevant to my question here s...

Promoted Listing Standard Advanced offer not visible

I am a new seller on eBay & after doing my listings, I am not getting an offer of "promoted listings, Standard & advanced." How can I review them?

Official eBay Seller Event for Sellers in Brooklyn NY: June 12 2025

Heads up, sellers! There's an official eBay event for sellers in the Brooklyn, NY area.eBay Seller Social: Brooklyn, NYThis is an official eBay event happening on Thursday, June 12, from 7:00 PM to 9:00 PM in Greenpoint, Brooklyn.Past events have inc...

Refund for damaged items

Hello all. I’m new here. Literally never sold on eBay before and the first item I sold was purchased for $255 sublimation printer. Total cost was like $360ish. The item arrived damaged. I did my best to package it. I have very detailed discription ab...

Scam? : buyer first started an INR case then filed a payment dispute for unrecognized transaction

Hi all, This whole situation has been strange and I haven’t seen anyone with a similar situation discussed (2 different cases opened), so I’m just hoping for some opinions and discussion. I am a very new seller, but I’m not totally stupid. I believe ...