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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

When you Copy and Paste text in the Message window, it doubles

(As first reported by @gloryglorygifts in the Selling forum) I have a shipping confirmation message that I send to buyers after I'm back from the post office. (Just a couple of generic lines to let them know that their package has already gone out, a...

When You Copy and Paste a Message, it Doubles

I copy and paste messages every day to use them as templates and now when I do, every paragraph doubles. I thought someone at ebay should be made aware of this devon@ebay. Thanks.

bulksell is BROKEN

It's been busted for two days now.safari, chrome, firefox, opera, NOTHING WORKS. i'm listing things individually, like a CAVEMAN!!!!

Resolved! HTML update not working when creating Similar Listing

Using an existing listing, I select Sell a Similar Item. I replace the title and photos and then the description. Since I use html code I click Show html, remove it and replace it with the html for this item. I save the listing but when I look at it,...

AI incompetence is making eBay unusable

eBay's AI Bot is incompetent in regard to industrial X-ray technology. I have owned a small business Refurbishing Industrial X-ray equipment for 23 years. I have been buying non-functional X-ray equipment on eBay and many other places , rebuilding th...

Can't toggle back after using "view description in HTML" format.

This has happened to me now on two different listings when writing descriptions. I toggle to the HTML view, but then once I've made my change and try to toggle BACK to regular view, it's stuck. I can make other changes to the page, just not view it i...

Relist feature not working

Just hangs up after loading my selected items for relist and then won't let me click on anything at all to finish up.

search no longer returning expected results

Search for "fluke 9100a" (tested on ebay.com, android app) Previously this query would have matched the following two items but it no longer does:https://www.ebay.com/itm/365606090652https://www.ebay.com/itm/225307896409I need to search for "fluke 91...

sold items with bids are showing in unsold?

anyone else?

Can't update excluded shipping locations

I've been trying to edit and update excluded shipping locations or create a new shipping policy. After checking / unchecking excluded shipping locations, I can click Done button, but I can't save it. After editing exluded shipping locations, Save but...

sorting items

The last couple weeks i have been looking at items while sorting them "ending soonest with bids". Now that option is gone. How do i get it back? Thanks

Resolved! EBAY CUSTOMER SUPPORT HAS BECAME INCOMPETENT AND LITERALLY STVPIDS.

More than 15 years on eBay, and I cannot understand how the customer support has reached this level. It feels like cheap outsourcing, and the service has become crazy useless, and ultra-annoying for many simple fast queries. It’s unbelievable that su...

Can't search within the EU

I'm looking for some spare parts for my laptop and it's impossible to search for articles being sold within the EU. I've tried going on ebay.ie, ebay.it, ebay.de as well as ebay.fr. I go to the advanced search. On ebay.ie, I click "European Union" un...