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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Muversion of my ebay apt has gone. Why?y?

Hi, I would like to give feedback on my recent purchases. I'm told that version of my ebay apt is no longer available. Can't understand why.

Roughly 1500 of my Feedback Left For Others has Disappeared

Roughly 1500+ of my Feedback Left For Others have Disappeared off of my Feedback Profile.I Contacted eBay and got Nowhere other than telling me it's Their Policy.My Page Currently Shows 1547 Feedback Received with 977 as a buyer and 565 as a seller (...

Can't unsubscribe from eBay's internal "promo" messages?

I'm getting bombarded by eBay's nag advertisement messages. Not emails, only messages that appear under: My eBay \ Messages. There's no unscribe link in the messages, maybe because they're internal to eBay and not emails. I have everything unchecked ...

Not Receiving Any Email Notifications - Again

Happened few weeks ago, it's happening againNo Email Notifications being sent today for Payout, Sales, or Shipping Receipt

Seller "Header" Missing Since January 2025

I've noticed since January 2025 that when I open one of my listings, the Header appears for a few seconds and disappears. I thought it was a glitch (I also thought I reported it)...but it never was fixed. I just noticed on my husband's eBay account t...

HOW DO I GET RID OF THE FEEDBACK POP UP ON MY SEARCH PAGE? IT"S A REAL PAIN> HELP!!!!!!!

ANY HELP WOULD BE APPRECIATED

No message for return request or return delivered, only notifications on app

On two different accounts today I had the same issue. The first was a customer requested a return, automatically approved by eBay. I got the notification thru the app, but when I went to the computer to actually issue the RMA, there was no record of ...

Resolved! Got an offer, accepted, item still on sale

Usually -> 1. Somebody offers reduced price2. I accept3. Item sold (goes to orders)4. Waiting for paymentThis time:1. Somebody offers reduced price2. I accept3. Item stays on listed items, not becoming an order I can't contact buyer.

Ebay Customer Feedback is not working

When trying to leave feedback for buyers the system is not working. When I click on a customer to leave Feedback after they bought an item an error message pops up saying it's not currently working and to try again later. Has been happening since yes...

No response from support

I was told they would reply within 3-5 business days, so I waited, but I haven't heard back from support.I contacted them about the issue, but they haven't replied either.Until now, I've received an automated reply to my messages, but I haven't recei...

I live in Korea and the accound is in japanese. How to change it?

I lived my whole life in Korea and I never registered the account in anywhere other than Korea. But the language is in either Japanese or English. How to fix this issue?

Offer History Missing

I tried searching this issue thinking someone may have the same problem.When going to review offers on an item (I was sending and buyer countering more than once), there was no history. The sent tab also has nothing in it except "when you send an off...

Not receiving messages

Not receiving messages received

Payments Section whipped - Nothing showing

Came home just bit ago to check on orders I got while at my job, click Payments tab and everything is missing, how much $ in MP, how much cleared, how much processing, all transactions gome, including purchases of shipping labels, PL fee charges...ev...

Resolved! Order Pages No Longer Showing Fees Charged To Seller

usually there will be info regarding eBay's fees, tax collected, and amount paid for shipping on the order pages. this is now gone and we're not finding it anywhere else. payment history is also completely wiped.