Report eBay Technical Issues

Forum Posts

Sorted by:

Sent an offer to a customer, customer is saying it's saying there's a problem code 3013?? Why

How do I fix it?

Can't bid on an item

Has anyone had trouble with selecting a payment method to place a bid. I have tried multiple auctions over the past few days and can't place a bid. I have contacted support and they haven't been any help. Any suggestions? Thanks

Impossible to choose Click & Collect option when making an offer

It is impossible to choose the Click & Collect option when making an offer for an item on ebay which is ridiculous, this bug needs to be resolved ASAP. No-one wants to be penalised with higher postage prices when making an offer, it forces the buyer ...

ALERT15129 IS NOT RESOLVED

I have a discrepancy of over 400 items, and according to phone support, this alert is closed and resolved. According to the community, it is still an issue. Ebay, can you please confirm or deny? I can't sell items that aren't visible, but I am paying...

Unable to Send Combined Invoices – “Invalid Format” Error

Unable to Send Combined Invoices – “Invalid Format” Error Issue started today and has persisted all dayUnable to send combined invoices from Seller HubOccurs on both eBay app and desktop websiteOption to edit shipping cost appears, but no numbers can...

Mobile app selling bottom gone now

Just started doing this. It doesn't show the selling button so I can't get to drafts, actives or unsold on the mobile app. Anyone else seeing this?

Cannot create a shipping label

When I try to create a shipping label, I get the error message: "Something went wrong and we were not able to generate the label." I tried both on the browser and the app. Everything worked fine yesterday. Is this already being looked into? It would ...

Seller Sold notification glitch.

Just had my seller SOLD notification disabled. This affected all my accounts. All other settings seem to be untouched. Fortunately I caught it before too much damage, but still not a good glitch to have happen. Also did not get the notice for a passe...

Child / Team Access Disabled Immediately After Creation – No Explanation

Hello everyone,We are experiencing an issue with eBay child or team account access. Each time we create a child user, the access gets disabled almost immediately. There is no warning, no request for additional information, and no explanation provided...

Getting error entering a message

Correct the highlighted errors and try again.Maximum flood limit reached.

Listing controls do not work

Cannot navigate to photos nor click any button (Buy, Offer, Add to List) etc.Seems to happen intermittently but becoming more often.

Adding Photos to Draft Listing on Mobile App Resetting Shipping Configuration

Hi there! I have found over the last month or so, when I create a draft listing on desktop and then pull it up on the app to add photos; the shipping settings will reset themselves automatically. For example; I list all my listings with free shipping...

Adult Content in "Inspired by your recent views"

When I opened a listing for a chunk of copper ore found in Michigan (Rock/Fossil), many of the items suggested in the "Inspired by your recent views" were pornographic content. Out of the 61 recently viewed items in my account, 62 of them are rocks a...

Cant leave feedback

Started yesterday. I have my own feedback I leave, not something generated by eBay, and I go to leave the feedback, and its not leaving the feedback. DOne it thousands of times this way, so has something changed?

All my purchase history dissapear, nada, gone Zeppo, Puff and eBay page pop up in Chinese Mandarin

Hi there, I came back from a trip to Japan and when open the eBay webpage, it is Chinese Mandarin and all my, ALL my purchase history GONE, all my watch list gone, everything gone. I try to contact ebay via email, no way to reach for this report. Tha...