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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can’t sign into eBay with app

When I try and sign in on app with my iPhone app it says there was a problem and to try again later.

Ebay saved search suggestions not resetting

I have a few saved searches that items pop up if that item is listed. However when you click mark all results as read at the bottom, they clear these results. However since last two days these old suggested results aren't being cleared despite seeing...

My purchase 09-13252-76668

The order 09-13252-76668 is stuck in payment how do i fix this???

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...

Frustrated with lack of customer service / tech support

Back in March, I was able to do an online chat with customer service about an issue. a ticket was created for technical support to figure out and get back to me. I've tried replying back thru the email they sent and in April they said it was still be...

Saved searches removing filters

I have come to notice over the last few weeks that the ebay app (Android) isn't keeping my saved searches properly. For example, im looking for cgc graded comics and one of the filters is "era". I had this set but when looking at the saved searches o...

The new Manage Your Offers page needs work

My understanding is that offers sent last 4 days. The new page does not show if expired, how old., etc. I just sent two offers, then checked the Manage Your Offers page. There are five listed, 3 way past 4 days. Why are they not listed as expired?

Can not report an ebay listing

I am trying to report a fraudulent listing but just keep going in a loop.

Why ?

Just think about it back in the days you can contact ebay and get a human to help you over the phone... now you have to jump through fire rings and lift an 18 Wheeler just to speak to a human... After I finally got it in contact with eBay speaking wi...

Language

One year just passed and eBay still not corrected things, in fact, it's getting worse.eBay still suggests the HORRIBLE brazillianese variant of Portuguese and when I do switch to English, "BR Português" still shows at the top of the page, and keeps s...

Resolved! Funds Held Indefinitely After Positive Feedback!

I sold an item June 28th. It was delivered on July 2nd AND I RECIEVED POSITIVE FEEDBACK FOR IT. BUT MY FUNDS ARE STILL BEING HELD 21 DAYS AFTER DELIVERY? I HAVE CALLED AND TALKED TO TECHNICAL SUPPORT 4 SEPERATE TIMES AND THEY CANT GIVE ME A REASON WH...

eBay gift card promo

eBay having a 10% discount on up to $200 worth of gift cards, looks as if just an eBay gimmick. When I have the cards in my basket it says they are promo eligible. When I put in my name and address it changes to promo ineligible.

Scheduled Start Time changes when revising a Scheduled Start Date

There is a bug in the rescheduling procedure of the Scheduled Listings page that causes the scheduled starting time to change if the user is not in the Pacific time zone. I have screenshots showing how the error occurs, but I'll post them in a reply ...

I no longer get email notifications for watched items ending

I've just noticed that I no longer get email notifications for watched items ending - I missed two items this morning. I've got two accounts (buy/sell) and it's a problem on both. I get other emails - e.g. message received, item posted, item delivere...