Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

A word of warning with Buyers wanting refunds

This is just my few words as i had a very awkward transaction recently regarding a buyer wanting a refund.I was selling an item of LV jewellery. The auction went smoothly with one question about the size and then the item was purchased. The buyer was...

Should we assume that items listed on ebay are functional.

I recently purchase an item on ebay. The item was a Solar panel listed asColeman Sunforce 40W 12V Solar Panel with Stand 40 Watt 12 Volt Rv Off GridThe item dis not work as you would expect a solar panel to do. The panel does not produce any voltage ...

customer return advise please

i carefully shipped item to a customer. they received item and left a stella feedback statingOMG!!! item was beautiful beyond words then file a return for it being broken. i contacted custoer and she said she opened it and immedietly noticed it was d...

Resolved! Buyer purchased wrong item, they refused shipment and it was sent back.

There is no refund option in the order drop down menu. Should we cancel the order even if it has already returned back to us? How do we refund and get our selling fees reimbursed?

If you want a good service, go to Amazon

I purchased an infant formula on Ebay for the first time a week ago. I was surprised when I received a completely different item, not what I ordered. First of all, I wanted to leave negative feedback to the seller, because sending a completely wrong ...

Having trouble Shipping a 6 lb coffee pot

I need help shipping a coffee pot... I bubble wrapped it really well and stuck it in bag.. just wanna know if that's a bad idea or if I can do that at all?

In need of some help...

Hello,After receiving mail for potential compromised payment for two items, i have requested a refund. Created two separate tickets - one for each item.Recently i have received that i am refunded the sums for both items and they will be send to my pa...

Overcharged for shipping and can't find support phone number or comment on existing threads

I was overcharged for shipping and can't find a support phone number to eBay or comment on ant of the existing threads about this. Ebay quoted me $9.80 to ship via Fedex. I printed the shipping label and thought that I would pay the $9.80 at the FedE...

Gloal shipping program

To all sellers. I like to buy items on Ebay always did. Done buisness with a lot of great sellers. Now there is a new buisness and I am not sure if sellers are realizing that the Global shipping program is only hurting sales. I noticed on a lot of it...

eBay dinging sellers who don't ship right away due to combined shipping over several days.

I often have customers that ignore my request in the listings not to pay for items individually.Often customers will pay for an item and then visit my store and bid on several more items ending over a few days time. My ship time is 2 days or less, bu...

Resolved! 1st for Me Priority Package Track Reads Forward Processed?

Can anyone inform me about USPS Tacking on a package I sent to a customer2 day priority in New York City. Address that customer provided...postal person left note, not secured location. Days went by...same thing. Now, reads Foward Procressed with Ale...

Arranging Shipping for Local Pick-up Only Item

I want to purchase a mirror that's listed as Local Pick-up Only, but includes an option for the buyer to arrange for pick-up. The seller lives in another state so I'm not able to pick up the mirror. Which shipping companies could I use to pack and sh...

Just found out I bought a fake bag at $800, after one year purchase

I bought a famous brand bag in amount of $800 on ebay last June, I trusted it was a authentic bag as listed, the bag looks formal, so I have never wear it once after I received it. Instead of just store it, I decided to sell it on ebay, after I liste...

SHIPPING CHOICES

I can ONLY receive USPS, the postings often say "STANDARD SHIPPING" this does not tell you if it is ups, fedex or what? can ebay make it clear what shipping will be used. i have so many things returned because fed ex/ ups are not available for me to ...

shipping label deception

i hate that u get a message your item has shipped..3 days later u check and it has in deed not shipped.only shipping label created..i wish it didnt say shipped till it has actually been mailed..just a pet peeve