Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

1st January Dispatch time Glitch eBay admins help

There is some glitch for dispatch time, because I was asked to post my orders from 29.Dec to 31.Dec 2023 (weekend before New Year Day) on 1st Jan 2024 New Years Day when everything is closed!I posted them and uploaded to ebay asap which was Jan 2nd, ...

Overdue USa.png Screenshot 2024-01-12 101317.png

FED EX SURCHARGES

I was quoted $ 174 to ship a package. The package arrived fine. Then my credit card was charged an additional $ 273 for surcharges I had no idea about. Class action lawsuit

User avatar by Enthusiast
  • 16 Views
  • 1 replies
  • 0 helpful

Anyone else having problems with extra shipping costs being charged after item delivered?

I sell mainly books, and I have been an ebayer for about 20 years. There have been 6 instances in the last month that I have incurred "chargebacks" for additional shipping costs via my Managed Payments account. This doesn't make any sense as I weigh ...

What kind of feedback would you leave?

A pet peeve of mine are sellers who ship a box in a bag.As expected, the box usually arrives totally crushed.Today I came across something even worse.I purchased a box of tea.The box of tea is actually bigger than a small Priority Mail box the seller...

User avatar by Rockstar
  • 340 Views
  • 16 replies
  • 0 helpful

Original Shipping Fees during return due to buyer error

I have been getting a lot of buyers that are making mistakes on size lately and are returning their items. These returns are "doesn't like", "ordered wrong size" and others that are not the fault of the seller. My listings all provide free shipping i...

User avatar by Adventurer
  • 20 Views
  • 1 replies
  • 0 helpful

Empty Return Box

We had a sale of several items. One of the items was not available, and buyer was refunded just for that item. They then request more money such as the handling cost and full shipping cost of all items which in total was more than the items. They the...

User avatar by Pathfinder
  • 32 Views
  • 0 replies
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Ebay Freight OVER CHARGE is Ridiculous

Shipped a 49 Lb Box 16X16X16 fedex Via Ebay was like 23-24 dollars, Got yet Another Ebay Freight upcharge notice Package actual weight was 50.2 lbs and 17x18x17 They More than doubled the freight!!I will no longer Use Ebay Freight. I will use Fedex.c...

eBay International Shipping Program Inconsistencies

I recently sold a few of a large round auctions of trading cards to a buyer in Australia. This round of auctions was my first foray into the International Shipping Program. The auctions seem to work fine with payment and everything. The buyer then wa...

International shipping

I sold a sealed foundation and the buyer is international in Italy. I am trying to find out if it is an item I can ship or not. I called eBay and the customer service person was not sure and it will take days before the international shipping team wi...

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