Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How can I cancel a UPS label?

I always ship USPS, but a had a big box, going far and the UPS option was a lot cheaper- so I began the process of buying a label. But I stopped when i read about the extra charge for the large box size. But it was completed and the UPS tracking numb...

Resolved! return shipping label

Hi. I've been using Ebay for quite a while but only recently did I have to return an item. The seller agreed to a refund and Ebay has notified me of that he has already issued it. They also said that the seller would provide me with a return shipping...

Shipping Calculator calculates DIM weight?

Does the eBay shipping calculator figure in DIM weight automatically when you put in the package dimensions (larger than 1 cubic foot (1728 cu. inches))? For example, if I enter a package that is 20x20x6 with actual weight of 6 pounds will the shippi...

Two misdeliveries this past month

I've had two items I bought misdelivered in the past month. Does anyone know how I can contact someone at actual eBay, who might be able to do something about this? All the "feedback" goes to contacting the seller, who had nothing to do with it. All ...

Tracking stops Updating after it enters the US

For whatever reason, whenever I upload tracking as a seller, ( usually 4px ) the item will track up Until it enters the United States, once USPS, picks up the package to deliver it, tracking stops updating on eBay. Whats strange is, when I track the ...

label printing

been here 22 years,,,,,,,,,,labels not lining up properly.......printing starts 2" further down and starts printing on 2nd label.......any advice?

Resolved! E-Bay USPS 1st class is overcharging - Different shipping charges for same item between my 2 stores

One store rate quote $7.05 and the other store $5.59 . $5.59 is the USPS correct rate when the label is generated on E-Bay or 3rd party.Selling on E-Bay 12 years currently operating (2) top rated stores. Exact same item weight dimensions handling fee...

User avatar by Not applicable
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How to get customer email and phone number?

I want to get the customer's email and phone number because Auspost needs this information. But I can not find any customer information from the order. How can I get them without contacting customers?

User avatar by Enthusiast
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  • 1 replies
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