Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

USPS no longer refunds shipping on packages they damage only if lost

This is an FYI because the rules have changed. I sent a camera via priority so automatically insured. The customer claims it was damaged in shipping and sent pics of the damage. I filed the claim and sent the pics, had the customer hold onto the item...

Resolved! eBay Standard Envelope for Orders That Sum to Over $20?

Hi, does anyone know of a way to split an order so I can ship with eBay standard envelope? Short of it is I have an order for 3 cards worth $10 each. I assumed I'd be able to generate 3 labels and send in three separate eBay standard envelopes. Howev...

multiple purchases, 1 buyer

My buyer wants items shipped together; how do I handle the extra shipping label?

Resolved! Why dont I get more shipping options on my phone?

Resolved! Media Mail received with "Received without contents At" stamp

So I shipped a book as "media mail" that the buyer received with a "Received without Contents At" stamp on it.Because I did not purchase insurance for it and I shipped it as media in one of USPS's cushion envelopes instead of priority (for example) I...

Buyer paid before amended invoice

Hopefully this will make sense! A buyer bid on 4 lots from me and won the auctions. Buyer contacted me before end of auctions asking if I could combine shipping if winning the auctions. I agreed. Each auction the buyer bid on was already boxed up in ...

EBay International Shipping

Oh my gosh, I need help. A buyer opened a case saying they still haven't recieved thier item. Tracking hasn't updated since January. This package was going to Canada. I did call eBay, and the guy said that on thier end the shipping was cancelled by m...

Shipping error

I am new to eBay and very inexperienced. I had only intended to sell two items and it has been a futile struggle from the beginning. The main problem has been that I miscalculated the shipping and had to cancel labels and order new ones according to ...

Resolved! Packing Slips Appear Not Possible to Print with Purchase of Shipping Label

It's possible that I'm simly working from a browser that is too old, but it appears Ebay offers no option to print a packing slip without purchase a label. I do not purchase labels. I found something by going to "other shipping options" but it is as ...

Speed pak delivered but no package

Speed pak is NOT reliable. Do not buy from sellers using it. I was notified by eBay item delivered. I looked in mailbox and surroundings and no package. I called usps and provided Speed pak tracking number..they say they can't verify that..they need ...

Resolved! Is there an problem with the Jersey City NJ USPS hub?

Once again I have a package apparently stuck at the Jersey City NJ USPS hub. What is wrong with that facility? I have an item I sold and shipped by media stuck there for a week, this is the third time this year, always at that facility. Anyone else h...

International Fee

Hi, I was just wondering if anyone has the issue that I have been having. When selling an item, I exclude all countries other than the United States. So when I sold an item, Ebay sent me the shipping address which happened to be in Oregon. Then after...

Resolved! FedEx

FedEx has certainly become extremely slow,,shipping and delivery lately..Can't even get customer service on the phone.

Package and shipping

I'd like to verify my understanding of the package and shipping process of eBay as a seller. If I say anything off please correct me. When the buyer or seller chooses a shipping service your package has to fit the requirements for that service. I und...

Resolved! Re-calculating shipping w combined lots

A bidder recently won 4 auctions, 4 lots of items, and wants cheaper shipping( understandable ). So Im combining them into 2 boxes rather than 4 ( Priority Mail Box A ). These new boxes are large and each weigh 8.5 - 9lbs. I cannot put all into one b...