Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return to Sender, Unable to Forward

scenario: you address a buyer's package to their address on file at PayPal, you send them a picture of the address and tracking number to verify, and then, a few weeks after the package is mailed... the package is returned to you as "Return to Sender...

Can't mark sold product as shipped.

Thanks for reading everyone. I ran into 2 problems. One, I ship CCG cards out with a top loader but the eBay agreement with the post office doesn't allow the discount if I use a top loader for protection according to the post office. So, I send it ou...

Paypal shipping fees

I am curious. My shipping labels for Ebay are paid thru Paypal, but I do not see where Paypal is paid for this service. Does anyone know how Paypal gets reimbursed for this? Thanks,

Buyer here; item marked Return To Sender...

...without even having made it out of the originating post office (although it was picked up). Any notions why that might happen? Aside from insufficient postage, none of the scenarios I can imagine are good.

sellers fast to make shipping label. only to sit on shipping item...

Ebay needs to crack down on sellers making a fast shipping label and then the item sits there for a week. it shows shipped but its really not. I have an item showing ship on the 28th of Jan. it still hasn't been pick up by USPS or taken to USPS. BULL...

Battle with USPS

Back in November, I sold an item, for $828.88. I shipped it the next day through USPS, bought extra insurance. The tracking showed when and where I mailed form and every stop it made, right to the city I mailed it to, then it disappears. I have just ...

international shipping problem

I sold a watch the shipment is to MexicoI sent it on 2021-12-08 and it still hasn't arrivedthe buyer The buyer reported their item hasn't arrivedThe buyer requested a refund because their item hasn't arrived. If the buyer doesn't hear from you by Tue...

How to find out if Pitney Bowes lost my package?

I am the USA buyer. I had a package shipped out from the UK seller on Jan 3, 2020. The package reached the US quickly, and since Jan 13th it has sat at Pitney Bowes about an hour from me. It's Feb. 5th and there has been no movement of the package, j...

Resolved! eBay Standard Envelope for Trading Cards, more than $20?

I've been listed trading cards recently and for all of them have been using the eBay Standard Envelope option, which is great. That said I noticed I used it for a card that I listed for a little over $20. My question is, if I have that listed and the...

Can Parcel Post be insured?

I'm shipping my 1st parcel post item. Luckily, I'm able to buy the label from ebay, but I see no place to add insurance to the item. Is there a way to do that? TIA!

Resolved! Label Purchased, not printed

Hello. I purchased a label too quickly. I thought I'd get options to add insurance or choose another shipping option. I didn't. Anyway, I didn't print it, thinking I'd be able to change options (not realizing it was already purchased). How can I prin...

Issue has been resolved

Ebay Messed my return shipping

I haven't used ebay for selling in a long time but I thought I'd try selling something again and I recently sold an item on Ebay and printed the Fedex shipping label.....from Ebay. I sent it after checking the "send to" buyers address...it was correc...

shipping

When shipping an item does the buyer get the tracking?

No Way to View Previously Purchased Return Labels?

Hey all,I recently had to complete a return for an item for which I purchased a return label through eBay. eBay's return system was providing me the tracking details while it was en route to my location, but now that I've provided a refund, I can't f...