Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Glitch in first class weights?

I am trying to list an item weighting 14 oz with first class shipping and am getting an error that first class shipping is only eligible on items under 3 oz. So far as I know first class shipping is available on packages under 1 lb, not 3 oz. I have ...

Resolved! item estraviado

oque fazer quando vendedor envia uma caixa vazia sem meu item?

Shipping address

I placed an order around 8 this morning and gave them the wrong shipping address. Now I can't get a refund or give them the correct address. What can I do?

Shipping charges for international sale

Shipping to Norway I add the cost from eBay calculator it doubles on the buyers end.why?

Resolved! Shipping without tracking

So, I guess you really can't send anything in an envelope anymore without tracking. For the first time in years I sold a cheap $3 item, and exactly 1 month later they are claiming they didn't get it. Anyone else have this problem without tracking?

UPS damage claim form won't open on ebay

I mailed a package that I sold on ebay and had to use UPS. It was damaged with holes in the box, I tried to open the claim form file and no luck, what can I do now? Any help would be wonderful. Thank you!!!

Address Labels

Apparently Ebay decided this week to discontinue printing of Address Labels. This is crucial to anybody who ships small products like decals that get mailed with stamps. You would think a company this large would be adding features, not taking featur...

Resolved! Buyer Address Different

I sold something today to a buyer who seems to live in a very small town. Ebay suggested we change his city to a different one (I checked and they are both same zip code). I reached out to ask if I should change to the ebay-recommended city. His resp...

Resolved! Selected international shipping by accident and have bids already

Hey everyone, I can't really seem to find an answer to this and I hope there is one.I used a selling template and didn't notice international shipping was switched on.Now it shows international shipping allowed for the price of £3.20.I have bids on 1...

seller refuses to ship

will not shipp

Filing a damage claim for USPS priority mail sent with eBay label

Sent an item thru eBay labels USPS priority, buyer opened not as described case because item was broken in shipment. I accepted a return and received item back today (no pictures were taken by buyer, but item had broken apart). Would like to make a d...

Resolved! Global Shipping Program using shipping calculator

I have some questions regarding the GSP. I've been selling domestically for some time, and generally use the shipping calculator in my auction listings as opposed to offering free shipping. If I sign-on to use the GSP and a foreign buyer wins, does t...

Shipping Problem

Hello, I'm a South Korea buyer. I bought a speaker amplifier at the end of October last year. I thought the delivery would be late due to the nature of overseas delivery, but it didn't arrive until December.The seller said he entered my contact infor...

Shipping

I'm unable to get to "shipping" labels. Anyone having trouble ? What should I do ?

Where to track ESUS tracking numbers?

I recently purchased a product through eBay where the seller shipped with an ESUS tracking number. I had never seen this type of tracking before, and upon looking for a place to reference this tracking number outside of eBay I came across nothing. Pr...