Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS Priority Now Charging more for 2lb 11 oz than 2lb 2 oz? Used to all be the same?? Ebay glitch?

From same zip to same zip, dimension the same... just change the weight from 2 lbs 2 oz to 2 lbs 11 oz and the price went from $12.xx to $17.xx?? Used to be anything 2 lb 1 oz to 3 lb 0 oz was all the same price (obviously varied per zone but apples ...

Tracking

I printed off a label for an International buyer. The tracking number it gave me is not showing any tracking since the item was picked up. I called my post office and was told that they cannot track without a USPS tracking number. The number I have i...

Global Shipping Delay--7 days waiting in customs

Hi all, I recently sold an item through the global shipping program. It arrived at Canadian customs 7 days ago and my buyer is getting increasingly nervous (so am I). Is there anything I can tell him or actions I can take? 7 days seems like an unusua...

Does fast and free shipping make it more obvious to buyers that you ship fast compared to

calculated shipping but still same day shipping?

Global Shipping Charging Separate Shipping Fees

A buyer in the UK expressed interest in some items I'm selling in a multiple-options listing (in other words, there are multiple sizes of the item on the same listing). The buyer would like to purchase two different sizes together to save on shipping...

Where is the tracking information for purchase? More importantly, WHY would eBay remove it!?

Tracking info no longer appears for items I've purchased, it says the 3 items I purchased from 3 sellers were shipped but I'm no longer shown the tracking number so I can't click it to see its progress! Are people at eBay just sitting around thinking...

Anyway to Create, USPS One-Scan Manifest after Shipping labels have been Printed?

Hello : Is there a way to go to the USPS web site (or eBay) and just enter all your Tracking numbers (labels paid and created on ebay) and create the USPS One-Scan Manifest? My post office has become real strict on demanding a Manifest (one scan for ...

UPS Shipping Charge of $1250

I sent an item using the UPS shipping option. When I measured and weighed the item the quote was for $28. Then Today I noticed the shipping for this item was $1250. Does anybody know how to get this corrected? I would never have shipped it UPS knowin...

Shipping and Insuring Unique and High-Value Art

Hey Gang, Happy New Year! We sold a $9,000 original painting and would like to find a suitable shipping company that will fully insure artwork. Our normal go-to is FreightQuote, however they will not accept one-of-a-kind pieces. Which shipping carrie...

USPS MISSING packages

Attention Sellers..and buyers too,Am I the only one with horrible luck! I'm about to find out if I'm on my 4th package lost in the mail through USPS. It is definitely haunting and I don't feel confident in purchases anymore. One was delivered but NEV...

UPS Overcharging For Ebay Deliveries

I will no longer be using UPS fro shipping items. I sell items on Ebay and usually use a different shipper. When comparing shipping cost I had a few items shipped thru UPS because with the Ebay shipping discount, but when the bill actually showed up ...

Increased postage fees for the 2nd month in a row.

Considering letting my "top seller status" go because of the requirement for FREE returns. Postage fees just went up another 8%, and the number of "lookie loos", buying but not really interested once they receive, are getting too costly.Is anyone els...

Help me Tony P in PDX

This will be my first eBay sale. I sold some uncirculated Norwegian coins to a guy in Norway. I have spent two days reading everything in the “help” section which is anything but helpful. I sent an email to the buyer and asked for payment. I don’t ha...

Buyer to Likely Receive Item and Refund on Strange Shipping Technicality

I have a buyer who ordered an item from me. When it arrived, she claimed that the item wasn't as described. However, when she filed the case, she filed it as "doesn't fit." She also demanded that I return her shipping, which is against my clearly-sta...

Voided shipping label and money on hold

If you void a shipping label, and then buy a second and use it, will the 3-4 wait on the refund effect the hold time on the money for new sellers and possibly cause trouble? Or will the second, unvoided shipping showing it arrived be what eBay is loo...