Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Dealing with a foreign seller on returns

I bought 2 turtlenecks and no way they would fit . I sent messages and the stall and wait tactics started from a seller in China. Each time I tried to contact them I get seller out of office . I'm trying to get ebay help through web sites which has a...

shipping under the local government rules & plicies

Dear Sir/Madam,I like to know, when I buy a product from another country, do the Local rules and policies on Covid 19 applicable to the importation of that product?

A great value in shipping for small items...

I have to admit that most of the time When I get on this board - it's to complain, and while I'm not apologizing for holding Ebay accountable to its customers (in this age of corporate dystopia), it is about time to add something pleasant and upbeat ...

Resolved! USPS First Class Package International Shipping

I would like to know why sellers don't offer USPS First Class Package International Shipping to Canada for $14.95 when it could be applicable? Weight up to 4 pounds, value to $400.00, tracking included, delivery time 10 to 21 days. The Global shippin...

Seller marked the item as shipped, but they haven`t ship it

HelloI purchased something from a seller located India.ORDER DATE Apr 17, 2021.Seller marked the order as shipped and provided a tracking number.After 10 days, order was not traceable as the system could not recognize it.I messaged the seller to ask ...

Resolved! question about global shipping program tracking

I shipped an item with the global shipping program. It was delivered to KY. There was a delivery exception and then an attempt at delivery in the UK on January 14 (see tracking below). I messaged the buyer with this information but have heard nothing...

WINTER STORM

Could there be a seller who offers retail shoveling? 15 "plus is delaying progress on my highly sophisticated technique..

I don't offer "save on shipping if you buy multiple items" and someone just bought multiple items

$50 each for the items and I was going to use priority mail and charge $9.45 each, but it feels silly using multiple envelopes and just enriching the USPS. Is there any way I can "refuse" the extra postage payments from eBay and ship them in one enve...

Resolved! Forced return by Ebay? Is there a point to having a "no return" policy anymore?

I have a no return policy. A customer opened a return today for a "did not fit" reason. When I clicked on the "see return details" I was informed that my decision to accept this return was optional; there was a drop down menu in which I could select ...

I'm a buyer, item was "out for delivery" then marked "Return to Sender"

An item I ordered was supposed to arrive today, tracking said "out for delivery" this morning, then changed to "Returned to sender." USPS message on their site says: Your item was returned to the sender on February 3, 2022 at 9:58 am in [my city, sta...

Return to Sender, Unable to Forward

scenario: you address a buyer's package to their address on file at PayPal, you send them a picture of the address and tracking number to verify, and then, a few weeks after the package is mailed... the package is returned to you as "Return to Sender...

Can't mark sold product as shipped.

Thanks for reading everyone. I ran into 2 problems. One, I ship CCG cards out with a top loader but the eBay agreement with the post office doesn't allow the discount if I use a top loader for protection according to the post office. So, I send it ou...

Paypal shipping fees

I am curious. My shipping labels for Ebay are paid thru Paypal, but I do not see where Paypal is paid for this service. Does anyone know how Paypal gets reimbursed for this? Thanks,

Buyer here; item marked Return To Sender...

...without even having made it out of the originating post office (although it was picked up). Any notions why that might happen? Aside from insufficient postage, none of the scenarios I can imagine are good.

sellers fast to make shipping label. only to sit on shipping item...

Ebay needs to crack down on sellers making a fast shipping label and then the item sits there for a week. it shows shipped but its really not. I have an item showing ship on the 28th of Jan. it still hasn't been pick up by USPS or taken to USPS. BULL...