Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller freight shipping

Can someone please help me? When I list items that are over 150 pounds for freight shipping, I don't choose a carrier as I work with a shipping broker. When I choose the shipping policy "freight", it automatically does not let me choose any handling ...

Trading card standard envelope issue with USPS

Is anyone else having issues with the USPS charging customers extra $$$ for shipping when standard envelopes arrive to them? I never had this issue before,, but in the last 2 days 2 buyers got screwed over by this.Anyone else? And, is it at all possi...

Is the Great USPS Shipping Slowdown of 2021 upon us?

Last October was horrible as buyer and seller. Packages taking 20 days to travel 90 miles. Packages sitting in Philadelphia for 2 weeks. Starting to see this again...packages sitting. Shipping status not updating.Anyone else getting concerned with re...

Package could not be sent by PO and was returned to sender, this is not a computer problem.

I just need help, without paying any extra for a situation, not of my creation to solve. This seems so hard to accomplish, why. I use you in good faith and you could not deliver and while trying to solve this, you want to charge me extra money to tal...

Shipping to Russia from the US, I'm very confused, and frustrated!

Sorry in advance for this being so long. I tried to shorten it up, and I really can't. I had a porcelain doll listed on auction, and it just ended earlier this evening for $499.99. I had the listing set for calculated shipping, including domestic and...

ebay refunding buyer and they keep the item?

I sold an $800 digital camera here on eBay - it was in working condition when it left, I tested it out, something I bought but never used really. The buyer received the item and a few days later said the camera wasn't working, I thought it was odd be...

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How do I locate my selling policies on my site?

Where can I find my shipping policies on my site?

Resolved! Shipping Fees

I have just noticed on my fishing lures, they have been displaying $1.36 on shipping fee added to price. I went into and checked shipping I had set up and it says $4.80 as it should. Chatted with eBay and she just gave me the run around about zip cod...

Why the delay subtracting FedEx payments from Managed Payments?

This is so annoying - and basically ruins the value of information presented on the "Payments" page. There's a message that says "amount will be deducted when the label is used" - or something to that effect. I would think the label is USED once I dr...

About shipping

Ebay is very help for me for shipping items.

Resolved! Wrong shipping method got chosen somehow, what's the best way to proceed?

I chose UPS ground as the most economical option, but I offered free shipping and just factored the calculated shipping cost into the price. After someone bought the item I clicked "print shipping label" and it automatically bought a USPS flat rate e...

Resolved! Can I do free domestic shipping ONLY for GSP?

Experts, As the title says, I want to give free domestic shipping for the domestic part of a GSP shipment, but I want to keep the domestic shipping charge for a sale in the U. S. A. I don't see this as an option on the listing form. Thanks,Mike

Overcharged on shipping charges, for years.

We have been selling for a while and the last couple years we've had repeated overcharges from ebay on the shipping cost.We choose their options, and when an item sells, the buyer pays the ebay quoted price. What happens next is dirty rotten underhan...

Buyer opens International missing package claim after 90 days?

I just received a claim on a missing item last week...90 days past the shipment day. Tracking shows it left New York and landed in Armena - and then nothing. I called USPS and they stated I couldn't file a claim with them due to the fact it was over ...

When to Print a Shipping Label

Should I wait until the buyer pays Ebay the cost for the item before I print the shipping label? I dont want to print the label and have the buyer then cancel the order.