Seller News: December 2025
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The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...
I bought a pre-sale item and forgot to set up a different shipping delivery time. The item will not be able to be shipped out for at least 1-2 weeks, but my listing showed 2-day shipping. How do I resolve this? Also, I did already reach out to the bu...
First time I’ve seen this. I shipped a standard 16x14x5 inch box, 6.9 lbs, rounded to 7 lbs. Totally compliant with FedEx 2-Day rules. eBay calculated shipping at $18.75. FedEx hit me with a $31.50 irregular packaging fee and said the box was 8 lbs. ...
I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...
I sold a straight razor to a south africa resident thru global shipping. He message me that aramex would not deliver it and the options he had was return it to me and I would ship it directly to him. Or destroy the razor. Is this a scam? And how do i...
Has anyone else ran into this issue with USPS recently? I shipped out about 200 packages last week and the tracking says “delayed for postage assessment, held awaiting payment” for about half of them. They all are being sent to Colorado then afterwar...
I have a pkg that was mailed on the 6th going to FL. This *may* have been one of those weirdos where the number got re-used, I'm not positive. Yesterday I noticed that a bunch of my pkgs from the 6th had not been delivered. Luckily they all got deliv...
Scratching my head here I am sure I am missing something. This is only for items over 1 lb (1.5 lbs to be exact). On eBay if I enter a package that weight with dimensions 10 X 10 X 4 I get $8.50 when I enter 13 X 10 X 4 I get $8.98. So there is a sli...
I shipped two separate packages using eBay shipping labels, both involving FedEx smart post. The labels had both a FedEx and USPS tracking numbers. FedEx package tracking showed a successful handover to USPS, but then the USPS didn’t update on delive...
Dear Sir/Madam, Where is my package? Since July 14, the status of my package has not changed. Thank you for your reply.
I bought some sneakers and the vendor didn't want to send the product I contacted him and he told me to cancel and the option that eBay gave me was just to stir the item but the item never arrived
I sold a cellphone case today. I Offered shipping so how do I pay for it to eBay or the POD company? How do I pay and do I buy a label because I am not shipping the product, my POD company is. Please let me know as soon as possible because this is my...
Hi! I always choose USPS Ground Service to send my products because it's the cheapest one, but when a customer is looking for my merchandise, the screen says that the shipping cost is (for example) $40 or more. You need to click the picture to see th...
Shipping low priced sports cards with eBay Standard Envelope. Sometimes they're returned to sender. "No Mail Receptacle, Unable To Forward" or "Attempted - Not Known, Unable To Forward." Okay, so I'd personally just refund these and take the hit sinc...
can I offer two shipping costs to customers ?
I got another Underpaid adjustment thing saying it cost $6.34 and it’s also saying Charge failed. What should I do?
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