Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Voec number trouble

Hi. Ebay shipping is paying customs when shipping items. To my country, Norway, has a new rule in addition to the demand of supplying a VOEC number on the parcel itself, they also need to supply the number digitally, which they didn't, and now I ende...

I'm no longer getting shipping discounts on USPS or UPS. What did I do to deserve this?!

I am no longer being offered (and/or my buyers are no longer being offered) shipping discounts on any USPS or UPS services. (Only FedEx discounts are showing as available, and I' don't use FedEx anymore since last year when FedEx was fraudulently bac...

Shipping Cost Adjustments

I'm not able to find this section by these directions: USPS Updates Postage Review SystemThe U.S. Postal Service is streamlining the way they check postage on shipments with a new automated system that detects overpayments and underpayments on postag...

Problem with overseas shipping to the hub

I reported a problem to eBay yesterday it still hasn’t been fixed first I called eBay in the morning because a customer overseas wanted me to combine shipping which was no problem. It only came to 2 ounces and eBay wanted to charge me $8.41 to send 2...

Package stuck in Glendale Heights, IL 60139,

Dear Sir , MadameTo whom it may concern ! Package stuck in Glendale Heights, IL 60139, since 17.03.2025 - I need someone to explain and help us how to return the money from eBay We are having a delivery issue through USPS Tracking Number: CY362743457...

How to change delivery time in shipping on a Pre-sale item after the purchase?

I bought a pre-sale item and forgot to set up a different shipping delivery time. The item will not be able to be shipped out for at least 1-2 weeks, but my listing showed 2-day shipping. How do I resolve this? Also, I did already reach out to the bu...

Resolved! FedEx 2 Day $33.04 Irregular packaging fee for a standard box. What?

First time I’ve seen this. I shipped a standard 16x14x5 inch box, 6.9 lbs, rounded to 7 lbs. Totally compliant with FedEx 2-Day rules. eBay calculated shipping at $18.75. FedEx hit me with a $31.50 irregular packaging fee and said the box was 8 lbs. ...

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

Aramex Courier

I sold a straight razor to a south africa resident thru global shipping. He message me that aramex would not deliver it and the options he had was return it to me and I would ship it directly to him. Or destroy the razor. Is this a scam? And how do i...

USPS Delayed for Postage Assessment

Has anyone else ran into this issue with USPS recently? I shipped out about 200 packages last week and the tracking says “delayed for postage assessment, held awaiting payment” for about half of them. They all are being sent to Colorado then afterwar...

Last location when you've initiated a Missing Mail Search

I have a pkg that was mailed on the 6th going to FL. This *may* have been one of those weirdos where the number got re-used, I'm not positive. Yesterday I noticed that a bunch of my pkgs from the 6th had not been delivered. Luckily they all got deliv...

Difference between eBay shipping prices over lb and usps calculator?

Scratching my head here I am sure I am missing something. This is only for items over 1 lb (1.5 lbs to be exact). On eBay if I enter a package that weight with dimensions 10 X 10 X 4 I get $8.50 when I enter 13 X 10 X 4 I get $8.98. So there is a sli...

Resolved! 2 packages shipped with eBay counterfeit shipping labels

I shipped two separate packages using eBay shipping labels, both involving FedEx smart post. The labels had both a FedEx and USPS tracking numbers. FedEx package tracking showed a successful handover to USPS, but then the USPS didn’t update on delive...

Where is my package?

Dear Sir/Madam, Where is my package? Since July 14, the status of my package has not changed. Thank you for your reply.

Rembolso de mi dinero

I bought some sneakers and the vendor didn't want to send the product I contacted him and he told me to cancel and the option that eBay gave me was just to stir the item but the item never arrived