Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Orders not updating with shipping/ tracking info.

I've had multiple issues over the past few weeks with the tracking info not being listed/ updated on the orders page after purchasing/ printing a label on ebay. Has anyone else been experiencing this? This morning I've had 4 orders all do this. I go ...

Forgot to add tracking number

So A customer had purchased a razor from me and I had forgot to add the tracking number to the order. The package is showing not delivered but I have confirmation from the buyer that he had successfully got the razor. How would I address this and get...

Postal Services in India, Europe to Suspend Ship of Packages to U.S.

"Letters, books, gifts and small parcels worth less than $100. will continue to be exempt.Many European postal services say they are pausing deliveries now because they cannot guarantee the goods will enter the U.S. before August 29th.""If you have s...

USPS Greenville SC Processing Facility Delays?

Is anyone else seeing delays through the USPS Greenville SC Processing facility?I'm trying to determine if my package is lost, or just hung up in Greenville SC. I have a shipment going to south western end of N. Carolina near Asheville, mailed Dec 5t...

Resolved! Combined shipping but different addresses

it’s me again guys! so the buyer (veteran on eBay) bought two items. Paid separately for each one. One address is in Glendale IL I see and the other item has an address in Australia. I messaged buyer asking if theyd like combined shipping and they sa...

Buyer wants to return item sold "as is".

I'm a new eBay seller just selling off some electronics no longer being used. So far my first three sales have all been a problem. The first two were no-pays and now a return. Item was a used laser disc player. This was part of my my item description...

Requeste

Hello, I sent a box from July 28th, which was supposed to arrive on the 31st, and today, August 25th, it has not arrived. It is still in transit. I need an answer. Thank you.

Shipping change

Just saw this: https://www.aol.com/global-mail-carriers-suspend-u-123240105.html Hope the link works, it’s about global carriers stopping service to the US because of confusion about import duties

Item not collected, returned to me (seller), the buyer wants me to pay to send back to him?

I sold an item on ebay and the item was delayed in getting to destination, the buyer wasn't available at the time to collect from post office, the item was returned to me. the buyer now wants me to either pay in full, or at least partly pay for the s...

Fedex Smartpost and eBay nightmare, I might be done after this one...

I don’t even know what to say or feel after this one, truly disgusting treatment by both Fedex and eBay. I have been a eBay member since 2003, I have absolutely flawless feedback as both a seller and buyer. On 12/28, I sold an iPad to a buyer in Puer...

Constant Paypal Emails After Shipping Labels are Created

Has anyone managed to figure out how to stop these emails? Every time I create a shipping label I receive an email from PayPal notifying me that I just created a shipping label. I know this has been an issue going back for years but wondered if anyon...

Fedex delay and customer wants a refund...

Okay, so tracking number 61299998825438661892 has been stuck at the "FEDEX SMARTPOST CHINO, CA" for 5 days now. I have emailed Fedex and am waiting for a response from them. In the meantime, the buyer has requested a refund. Ebay has given me 5 days ...

Shipping fed ex ground vs usps ground advantage

Has anyone started shipping Fed Ex ground for packages over 1 lb 3 oz for example versus usps ground advantage? When using the shipping calculator to get an estimate for a listing. It comes up cheaper to my farthest zip code

Urgent - Missing Shipment Complaint

I'm So sorry for this mistake....Thanks

Question about current USPS/Shipping Rates from Indonesia to the US

Hello, I am an eBay seller based in Indonesia and I often ship items to the United States.I would like to ask sellers or buyers from the US:What is the current typical shipping rate (and service) you receive from Indonesia to the US?Have you noticed ...