Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How to exclude a single item from international shipping?

I'm an occasional seller - not good at keeping up with changes on eBay. I listed some jeans a while back and opted IN to international shipping. Now I have another item listed that I don't want to deal with international returns on. The help says you...

FedEx Express 2-day One Rate is charging by weight under 50 lbs? FedEx scamming us? One Rate?

I have lately been using FedEx Express 2-day one rate small box at a rate of $13-$14. My understanding was if you use the provided small box and it is under 50lbs you will not be charged more for weight. Over a month after shipping these, I've now be...

Selling an item for $1

I just started using Ebay and i sold a couple things for 1.00. My question is if you sell something for 1.00 and then the buyer paid for shipping then why is the shipping coming out of my bank account? Will it be refunded or did I just lose $50?

Filing USPS Damage Claim, But USPS pages are bad

I am trying to start a USPS claim for damaged items during shipping. But when I click on a USPS page it comes up 404 bad page or 404 file too long... I can see why it's too long because it's well over 200 characters. I mean it takes a good 25 seconds...

why is this running behind schedule ?

Eh eBay eh?

Resolved! eBay shipping label via PayPal keeps charging my bank account

It only started happening since last week. I’ve been purchasing USPS label for shipping to buyers via PayPal. And I set preference on PayPal to charge my credit card and not my bank nor funds. Ever since last week when I buy label from eBay shipping ...

Orders on Ebay side not updating as delivered.

On Ebay side, order does not look shipped with tracking number showing on the order. On USPS side when you go through to website, it shows all the tracking and order is delivered. Is there a way to get it to update to delivered on Ebay side, other th...

Item Broke During Shipping

This is the first time an item has arrived at its destination broken. I have researched how to put in a claim, but when I follow the directions to do so, I can't find the shipping label I purchased to create the claim. Any advice how to create a clai...

Can a buyer mark an item as shipped if it hasnt

I bought a very expensive pair of boots on ebay, I'm very leary of buyers I haven't bought from before they marked it shipped but no tracking details. I messaged the seller twice inquiring about a tracking number and after two days they finally repli...

shipping fees

Ebay charged me twice for shipping on the same item, how do I get a refund

need report s howing postage expenditures

I have always used Endicia due to shipping for both Ebay and Amazon. I am no longer on AZ so I could quit Endicia and just use Ebay postage. I poked around looking for a place where Ebay records postage expenses and hopefully adds them up for time pe...

Shipment Received, Package acceptance pending

Hi there! I apologize if this is silly but I am new to eBay and I won my very first auction of some live shrimp! I was very excited to win and they were supposedly shipped out on Monday. It is now Saturday and it has the same status of acceptance pen...

January 2025 Shipping Rate Changes (USPS, UPS, FedEx)

Copy/pasting eBay's Announcement posted this morning: The major US carriers have announced their 2025 rate changes. We’ve outlined how the January carrier rate updates affect eBay Labels below. United States Postal Service (USPS)USPS peak pricing wil...

Priority mail own box option

I usually use priority mail own box or priority box (non flat rate) option, but that seems to have vanished. Now you only get flat rate boxes or ground advantage. Why is it gone? It was there a few hours ago then I went to list something tonight and ...