Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

ESUS SHIPPING SCAM

Scam shipper. They'll post that your item was delivered, when in fact it wasn't. Sellers think they're saving money using this scam shipping service - but all they are getting is bad feedback and nasty messages from buyers.

Poor packing

I am both a buyer and seller on eBay so I know how shipping works and what the discount is that ebay gives to sellers who purchase labels on ebay and the charges they have on shipping costs. Lately I have been receiving items insufficiently packaged ...

Bought an item listed as usps priority but was shipped ups ground

Just bought an item listed as usps priority free shipping only to be shocked to find it was sent ups ground. Hugely disappointed considering how much longer ups ground takes in comparison, and it's a piece of equipment i really need asap. is this a c...

Can't open USPS Missing Mail Search, says it is too soon but cutoff date given is already past!

On USPS.com there is a Contact Us / Missing Mail Search. Both lead to the same starting point where you enter the tracking number to start the Mail Search. This is NOT working, the date they give when an inquiry can be first opened is already 5 days ...

Fedex voided label

I accidentally purchases two fedex label for the same item back to back. How long will take to get refunded back for the voided labels.

eBay is Charging an International fee on a domestic address?!

Hi. I'm relatively new at this. Well, I used to sell on eBay before, but it was many, many years ago. I'm hoping to get some advice and feedback on a shipping situation I find myself in. So on my eBay listings I only offer domestic shipping. I receiv...

Resolved! Shipping problem

I shipped via fed ex. A signature was required, but the buyer wasn’t home. It is being sent back to me. Do I reship it on my own? eBay will not answer my ??!

Fraud

https://community.ebay.com/t5/Ask-a-Mentor/Did-not-receive-my-order-Tracking-number-is-bogus-Ebay-claims-it/td-p/34260761

Tracking number already used ???

9400108205497821076393 Yesterday (Nov 29) I bought a USPS First Class label using Bulk Shipping for an item going to UT (I'm in NH), one of 28 labels I purchased. This morning it says it is already delivered to an address in MO. Looking at the tracki...

Resolved! USPS Rate Increase starts Sunday January 21st

Just a friendly reminder to all that the USPS rates change Sunday January 21st. So you may consider starting to change your rates on Friday or no later than Saturday of this week. You can download the various schedules from the link below or open the...

Resolved! How to get shipping cost back for an item that was never received or mailed

I could have sworn I mailed something but the item said shipping label created PO waiting to receive item. The buyer said she never got the item and I could find no shipping receipt from the PO so refunded her money. Now, how do I get back my $8.50 s...

I need help with my shipping prices.

I have a bidder interested in a hallmark ornament. Ebay automatically set the shipping price at 8.00. The bidder interested has expressed concern that is too much. I do not mind to change the price as long as I cover my shipping cost. How can I figur...

PSA: Avoid USPS for shipping to and from the Houston area until backlog is resolved

If you're not aware, the USPS in the Houston area is a complete disaster area right now. It started around Christmas when the people in charge decided to update their systems in the middle of the busiest shipping season and there are warehouses full ...

Lost qr code

how to handle bad address

Hello!So i made a sale recently and i went to print the label today and i was locked out by a screen asking me to change the address. the problem was that the address was 36 characters long and only addresses with up to 35 characters (apparently) are...