Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Why is EIS no longer able to ship to South Africa?

Hi! I have shipped items in the past to South Africa many times. But right now, I have a customer in S. Africa that is telling me they cannot order from my eBay store through EIS.According to this page: https://pages.ebay.com/international-shipping/S...

Shipping Preferences

How can I reset my shipping preferences ?I have lost the Enrollment in International shipping and shipping discounts

EBAY SHIPPING LABELS NOT WORKING FOR OVER AN HOUR

Is anyone else experiencing Ebay shipping labels not able to print, not my printer, it prints labels elsewhere, THIS IS BAD.

Re: purchased labels on Ebay via usps / fedex and packages disappeared in transit.

hi, i purchased labels through ebay and had an option to send via fedex or usps. a few packages got swallowed up in transit. i contacted usps and they claim fedex is responsible and i contacted fedex and they claim usps is responsible. i had to refun...

eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...

My item shows delivered, however tracking shows it delivered to the wrong address, in the wrong city

I cannot find a way to contact ebay. Suggestions from ebay show links that are not there.

Who is responsible for filing claim when UPS damages item: Buyer or seller?

I bought a golf club from someone on Ebay. Club was shipped right away but when it was delivered to my sons door, 1/2 the box was gone and there was no club inside. Based on the picture UPS left of the delivered item on the doorstep....it was this wa...

Shipping insurance with USPS instead of ShipCover

I have not shipped anything on eBay for some time as I had to take a break. Now that I am getting back, I am noticing and confused by what is going on with additional shipping insurance. I use USPS exclusively, and mostly Priority Mail. However, I us...

Is EIS Being Inconsistent For Anyone?

Every few days I receive messages from individuals in various countries asking for shipping quotes, if I ship at all to their respective countries, or that EIS doesn't seem to be working or is outrageously expensive. EIS is active on all of my listin...

where to find local pick up

I have a plastic collasable plastic doll house which is pretty large so I thought Id try local pick up but while Im filling everything in I dont see an option for this where would I find thisthanks I think I asked this under the wrong topic

Resolved! New shipping rates between 15 oz and 1 lb Glitch I believe

I use USPS. I'm a seller and I have an item to ship that weighs 15.6 oz, just under 1 lb. I calculated the rate at 16 oz, rounding up to the next ounce, so ..1 lb. Today the 16 oz calculated a higher rate like it's Over 1 lb. That new rate would've n...

Voec number trouble

Hi. Ebay shipping is paying customs when shipping items. To my country, Norway, has a new rule in addition to the demand of supplying a VOEC number on the parcel itself, they also need to supply the number digitally, which they didn't, and now I ende...

I'm no longer getting shipping discounts on USPS or UPS. What did I do to deserve this?!

I am no longer being offered (and/or my buyers are no longer being offered) shipping discounts on any USPS or UPS services. (Only FedEx discounts are showing as available, and I' don't use FedEx anymore since last year when FedEx was fraudulently bac...

Shipping Cost Adjustments

I'm not able to find this section by these directions: USPS Updates Postage Review SystemThe U.S. Postal Service is streamlining the way they check postage on shipments with a new automated system that detects overpayments and underpayments on postag...

Problem with overseas shipping to the hub

I reported a problem to eBay yesterday it still hasn’t been fixed first I called eBay in the morning because a customer overseas wanted me to combine shipping which was no problem. It only came to 2 ounces and eBay wanted to charge me $8.41 to send 2...