Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Central US Tornadoes
Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...
Resolved! Any ideas on reducing shipping fees?
Do you have any ideas on how to make fees lower for shipping?Maybe using a different site, smaller boxes, anything? Maybe this is a dumb question but is there anything to make fees lower?
shipping a replacement
I have an International buyer whose shipment thru DHL has gone missing for several weeks now. The Buyer and myself have agreed on shipping him another unit. Can I just print and ship another label or do I need to get his address so I can ship direct ...
Shipping
I’m new to ebay. Is there a way to be refunded for shipping labels that i didnt use for an order? I intally set up shipping through ebay, and ended up shipping through pirate ship. Anyway to get refunded? Also, to update the tracking info from the eb...
Error in attempting to print shipping label
I am trying to print a shipping label and each time it says "Something went wrong and we were not able to generate the label." I have never had this issue and I am able to print other labels fine- it's just for the same order/ buyer. Is there a way t...
BEWARE! eBay return policy is extremely unfair to sellers!
Long story short I sold a used hubcap for $20 on ebay. The buyer claimed it was damaged and was able to start a return. The damage was definitely not hidden in my item description, I had photos and explained the damage. It was an 11 year hub cap that...
The bell thing, says I have 29 shipped
I only have 13 left in shipping not 29, how is this so far off, is it because the mailman didn't scan the items or they were sent in a plain white envelop.
DONDE ESTA MI PEDIDO
Quiero saber en Bogotá - Colombia donde se puede recoger un pedido enviado desde China, ya que no lo pueden entregar en mi direccion
Returns
How do I return something via ebay the was shipped from "orangeconnex.com"
Sellers need to put Invoices in their shipping envelope.
Having invoices in the envelope helps when they sent the item in a letter envelope. I got an item and all I got on the outside of the envelope was last name, no item number, wrong coin date.
Where is the flat fee shipping option??
When I list a item, I use the flat shipping fee option. The option is gone. I only have two options now, I pay, or the customer. A flat fee option was good for me, in splitting the shipping cost. Especially, when ebay fees, and postal fees increase e...
Shipping Charges
I underestimated shipping charges, the customer has paid the invoice. What are my options? Thank you
Ebay shipping labels not printing correctly - upside down and tiny
Is anyone else having issues with shipping labels not printing correctly? After repeatedly speaking with ebay support, they have acknowledged a problem with the shipping software that is causing the issue. It is not related to settings on my computer...
Shipping labels using credit card through Paypal
I cannot get a shipping label to print. I have my account set up to interface with Paypal and charge my credit card for the cost. It goes to a screen that initially says it cannot find Paypal then when it does go to Paypal the only thing it gives me ...
Shipping increases.
It would be nice if ebay thought about the shipping increases to negotiate discount rates. You know when you make a choice it says in italics how much you saved using ebay? Well we've gotten a few increases and havent seen a discount increase from th...
