Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Global Shipping using Intelcom in Canada

Intelcom drivers are stealing my purchases, in January they used Covid as an excuse to not get a signature, the latest package I received 31 emails from Intelcom saying my package on the way and will be delivered in 3 hours, then later at night i rec...

Resolved! Seller had Free Shipping on his sale. Now he contacted me to pay for shipping..

I purchased an item recently, and I always check for free shipping because I live in Alaska. Sale stated that the item shipped to the United States w/free shipping, but excluded other countries. Well, I was contacted by the seller and he said that he...

Tax, IRS,1099-K Shipping

Hello everyone quick question when it comes time to file taxes to the IRS and turn in a 1099K form. How do I go about the shipping cost, witch is deductible, which means it's less I have to pay in. Do I have to print a shipping slip for every single ...

Ideas on Reducing International Shipping Costs?

I ship domestically items that fit in a 4 x 4 x 4 box and weigh between 3 and 6 ozs total package weight. I'm missing out on International sales because for whatever reason, I can't get the shipping price below like $18 using USPS First-Class Package...

Shipping on books

I am just starting to sell used books and don't know how to price them vs shipping. What is the average shipping fee for a paperback book? Is it better to have higher price with free shipping or lower price with set shipping price?

Item Shipped by Doordash

I just... had an eBay item delivered to me by Doordash. It wasn't a food item and I'm kind of mystified as to what happened. One, I was texted by the dasher - my number is *not* on our doordash account -- and two, it was a single item, so how was tha...

Ebay Standard envelope Can't Generate Label

So I sold a card that weighs 1ounce and I am trying to print the label but when I press Purchase shipping label it give me a message in red saying "Something went wrong and we are not able to generate the Label" this happened to me yesterday and I ta...

Didn't receive the item, seller said it was signed for.

Asked for a refund since I didn't receive my item ( it was around 120 USD, 102.99 GPB).Obviously the seller refused, sent me an obsecure picture of a man holding a package and page tracking details, he said this is the proof of delivery and item was ...

Resolved! How do you file a claim against Ebay for a refund wrongfully issued?

I sold an item and buyer filed a claim for not received. He later received it and closed the case. Ebay issued a refund after buyer closed the case and they refuse to make it right with me. I can't locate a person to talk to.

Where is my claim check?

I filled out a claims form with UPS regarding a damaged package. I later faxed over a damage form and supporting documents to UPS (Scranton, pa). I later followed up with multiple emails and they told me the check was sent to eBay Inc. Apparently the...

Buyer gave different address - what do I do?

I just sold an item and buyer paid after a day. When they paid they requested I send it to a different address. It is in the same city, but different street. What is the policy? Do I contact seller and tell him he needs to change his address in e-bay...

Ebay Standard Envelope

Ebay should expand our options for shipping with this method. There are far too many lightweight and small items that sellers simply can't afford to ship at this point. I would say to Ebay that money is gathered from every sell and they are losing mo...

ebay standard shipping problems

Hi all:Here's an alert to anyone that uses "ebay standard shipping" for things like collectibles that weigh less than 3 ounces. For the past several weeks ebay has acknowledged there is a problem and that shipping option is not functioning, even if y...

Ebay Standard Envelope Option Not working for Trading Cards

Want to see if anyone else is having this issue or knows a solution. This was my first time selling Pokémon cards so I spoke with Ebay customer service and they provided me with a list of all the categories eligible for the standard envelope. Out of ...

This Rookie Needs Help!

Although I've been a buyer on Ebay since 2001, I am in my first month of selling. Everything has gone pretty good until I tried to use Letter-Track to mail my ACEOs. I had asked for help on this a while back and was finally told by Letter-track that ...