Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3366 Views
  • 0 replies
  • 33 helpful

If you think USPS has lost its mind well read this....

I simply shake my head, buyer wanted to know where his parts were. Jul 13, 202211:26amDELIVERED TO AGENT FOR FINAL DELIVERYBLOOMINGTON, IN 47403 Jul 13, 20224:10amARRIVAL AT UNITBLOOMINGTON, IN 47404 Jul 12, 20227:59pmARRIVE USPS FACILITYBLOOMINGTON ...

Resolved! USPS Parcel Select Ground, I'm A Bit Confused

I apologize if this is an old topic, I'm just now running into issues with this. I have a 15 pound box to ship - the auction will close today. I chose USPS Parcel Select Ground. I had to ask a question somewhat related to this sale and someone said, ...

User avatar by Adventurer
  • 2178 Views
  • 24 replies
  • 0 helpful

Getting paid

I am taking a heavy item to my buyer tomorrow, the item is a lighting desk and is in a secure case for safety, as it's over 75kg and with insurance, it would be well over £100 to ship. It's only 56miles away in the car so we have arranged for me to d...

User avatar by Enthusiast
  • 92 Views
  • 3 replies
  • 0 helpful

Shipping to Singapore

I have an item that needs to go to Singapore. I listed it with Ebay International Standard Delivery but when I go to print the label, it keeps saying there is a problem with the address. The City and State Field are blank so I enter Singapore for bot...

User avatar by Adventurer
  • 443 Views
  • 3 replies
  • 0 helpful

item not shipped

how do you get with someone to send a request since I have not received the item I purchased

User avatar by Explorer
  • 110 Views
  • 3 replies
  • 0 helpful

Shipping to Tanzania

I have a buyer based in Tanzania who is interested in purchasing a late 90's CD-ROM software disc for marine navigation from me and wanted to know if I would be able to ship to them. On eBay I have all my international orders shipped through the GSP,...

Ship to Foreign Delivery Service Is this a Scam

Is it legitimate for buyer to use a ship to delivery service to ship to Korea. I do not offer global shipping but a buyer in korea has purchased an item and messaged me, through ebay, to provide him with the tracking number to Delaware for a shipping...

User avatar by Adventurer
  • 477 Views
  • 9 replies
  • 1 helpful

package not shipped

how do you get with someone to send a request since I have not received the item I purchased

User avatar by Explorer
  • 51 Views
  • 0 replies
  • 0 helpful

Item delivered with tracking Ebay said I had to refund cause package did not show up on time

So USPS had delivery date as latest on the 15th it did not show up tracking showed item was sill in shipment. Customer opened case on 16th , customer refunded on 23rd, package delivered. Customer messaged what should I do? I answered they can return ...

lIMBO, after you pay

There sometimes is a 3-6 day delay between the order payment, and the ship date. For the seller it's no big deal. For the buyer however, it's a time full of dread and regret. If no tracking # is provided, limbo can last the entire time of up to a wee...

User avatar by Rising Star
  • 511 Views
  • 24 replies
  • 1 helpful

Unfortunately, this seller may not ship to your location. Please update your shipping address and tr

Unfortunately, this seller may not ship to your location. Please update your shipping address and try again.I can't believe this!I can't seem to fix this and someone just gave me a negative feedback in my store because of this!And for 3 weeks before ...

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