Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

lIMBO, after you pay

There sometimes is a 3-6 day delay between the order payment, and the ship date. For the seller it's no big deal. For the buyer however, it's a time full of dread and regret. If no tracking # is provided, limbo can last the entire time of up to a wee...

Unfortunately, this seller may not ship to your location. Please update your shipping address and tr

Unfortunately, this seller may not ship to your location. Please update your shipping address and try again.I can't believe this!I can't seem to fix this and someone just gave me a negative feedback in my store because of this!And for 3 weeks before ...

Add Free Shipping with Bulk Editor

Hello, I was wondering how to add free shipping with bulk editor. I would like to make sure that the global shipping program is also off on all the listing. I don’t know how to do the International shipping yet with free shipping. I have done the glo...

successful pick up shows as "waiting shipment"

A single buyer paid for and picked up two items. Yay! The website marks both items "delivered" but also shows that I still need to ship one of them. How do I communicate to the site that everything is in order? I don't want to get dinged for late del...

Awaiting Shipment but I shipped. Mark as shipped does not work. EBay says others have problem.

I have the problem today, July 12th 2022. Here is my exchange with EBay about it:2022 - 07 - 1203:11:37 UTC DanishHi, my name is Danish, please allow me a few moments to catch up on your conversation so far.03:11:54 UTC DanishI see you have opened th...

Looking for someone near Birmingham, AL experienced in selling and shipping large items. 50/50 split

I have an inventory of 18 very nice pre-owned office cubicles I want to sell. I have no experience in packing or shipping large items, so I'm hoping to find someone near my area to help. I am willing to completely split the profits, which should be b...

Resolved! Need advice on setting up international shipping options to use Pirate Ship Simple Export Rate

I am still confused on how to set up my eBay international shipping options in order to use Pirate Ship Simple Export Rate. I am comfortable choosing First Class International for packages going to Canada, because Pirate Ship does ship directly to Ca...

Erlanger, KY 41025 global shipping center - The eBay

Ebay needs to stop this scam! I order something and select USPS and pay customs,and it get sent to Kentucky. And then maybe it gets reshipped by some other service? I have not received this in a month from California to British Columbia. I will just ...

why cant i find economy shipping rates for usps?

Just trying to save buyer money.

Will there be a problem to orders if I wait to ship after the "Ship by date"?

Airmail has been temporarily suspended due to the fuel crisis in our country. Due to this, buyers will be notified and may request a delay in shipping their orders, after the received ship by date. If they prefer a delayWill there be a problem to ord...

MISDIRECTED MAIL

eBay gave me a defect for late shipment. When I checked it out, the package was shipped promptly, going from Indiana to Missouri and shouldn't have taken more than a few days. However, when I checked tracking it spent almost a week in New Jersey(!) ....

Just a rant as I'm just annoyed by cheapskate buyers

As a small seller it's hard to compete, but I have managed over the years. It's not an easy task to determine your pricing and shipping keeping in mind all the associated expenses involved. I sell at the lowest price I can, and I do not offer free sh...

Hi what do I do when E-bay charged me 2 times for shipping, on one item, don't know how to fix this.

Hi I hope some on can help me, E-bay charged us 2 times for shipping one item. how can we fix this. please I need help.

Add eBay international standard delivery tracking to item not received case

I sent a package from the US to Canada with eBay international standard delivery (not Global Shipping). The buyer (zero feedback) opened an item not received case, though the tracking shows the package was delivered last week. The package was sent di...

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Resolved! Missent Package Delivered But Not Updated

I shipped a First Class package from NC to CA, it arrived within 2 days. When I checked on the status it had updates for about 6 different times for zip codes all in LA.One said Out For Delivery and the one after that was Missent, this was the last e...