Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

postage

I'm new on here and I sold my first item last week and I printed out the mailing label went to the post office and found out I needed more postage. So I got it which meant I got a new tracking number that I sent to the buyer. I check the tracking num...

User avatar by Adventurer
  • 93 Views
  • 2 replies
  • 0 helpful

PRIORITY MAIL THRU E BAY. IS IT INSURED?

Sent a package to a buyer with a priority mail thru e bay. It arrived broken. She sent photos and I gave her a complete refund. Am I insured with priority mail thru e bay?

Removal of Phone Number from Shipping Labels

Hello, I see that my phone number appears on my shipping labels when I ship to a customer. I know that shipping entities like UPS and FedEx require you to have a phone number, but what about privacy issues? I do not wish to be contacted outside of th...

Buyer Returned Completely Different Item

Good afternoon, I sold a brand new computer to a buyer. A few weeks later he told me he didn't want it anymore and wanted to return it. I told him that is fine as long as it's in the same condition (sealed), which he said it was. I just received the ...

User avatar by Adventurer
  • 19247 Views
  • 31 replies
  • 7 helpful

Vacation

How do I handle shipping - going away for 2 wks

Resolved! Camera and Rechargeable Battery - Shipping Concerns

I'm considering selling a used camera I have here. It has a rechargeable battery in it, which was separately packaged and I had to plug into it when I bought it. Are there any special considerations I need to make in terms of packaging this and shipp...

change on shipping page

In the past, "purchase shipping label" was in this spot. Now it requires an ADDITIONAL step to the drop down box. I understand Ebay wanting sellers to leave feedback, but I do NOT leave feedback unless buyers does so first. Please change this back an...

shipping feedback.PNG

Consolidation center

If my buyer does package hasn’t arrived and gets a refund will I get my item back? Sitting in Miami, going to Chile. First time doing this. Never again. Is there a way to contact them to get my item back?

Packing Small Items

I print my LabelsWhich are 4x6I have Small ItemsLooking for feedback on how others handle shipping a small item in a 4x6 boxAnyone get complaints packing 4x6?Thank you!

User avatar by Rising Star
  • 435 Views
  • 14 replies
  • 0 helpful

How do I "ship" an item when offering local pick up?

I recently found some antique glass bowls that two members of a social media group I belong to have expressed interest in buying. One lives only a few miles away, so I want to offer him the opportunity to pick these dishes up in person should he win ...

User avatar by Thrill-Seeker
  • 2560 Views
  • 2 replies
  • 0 helpful

Resolved! Shipping 1 item sold with 2 different labels?

I recently sold an item that must be shipped in two different boxes. One is very long and one is smaller and flat. Both are over 3 pounds. I CAN use tape and twine to attach them together to print one label but I would rather print two labels each wi...

User avatar by Rising Star
  • 112 Views
  • 3 replies
  • 0 helpful
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