Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Sellar wants me to send them a shipping label

I recently bought an item and payed about 5 dollars for shipping. I just got a message from the seller asking me to send them the shipping label so they can send out my package. I thought the seller usually takes care of that? Especially because I al...

USPS lost package and I'm stuck in phone prompt purgatory

9/19: Made purchase9/20: Tracking posted9/22: USPS in possession9/24: Original estimated delivery date9/26: USPS loses the package, have to wait before reporting item missing9/27: Last tracking update, "In transit to next facility, arriving late"10/1...

Buyer received open package

Buyer received open package and contents were missing. They opened a case with eBay and I had to send out another order. eBay issued the new label. Customer was asked to hold on to the mailer until I heard back from USPS. They received their new orde...

Notice from ebay I must cancel an order

I received notice of a sale then pack then prepare to print label only to have this (image) pop up. So when i go to cancel it alwys asks why while providing only two possible answers bith of which are far from the answer. Also not allowing me to expl...

Screenshot 2025-10-07 at 10-06-49 Ship your order.png

eBay overcharging on shipping Charging more than the Post Office

I do not offer the discounted rate, and my customers should be charged at the PO retail price, which is always a couple of dollars more, covering eBay's shipping fees. Yesterday I went to ship something, and the difference was over $9.00! To top it o...

Subject: Shipping Time Display Issue with Business Policies

Subject: Shipping Time Display Issue with Business PoliciesHi everyone, I’m hoping someone can help me with a shipping issue I’m experiencing.I recently created two new business policies:One for books, using Media Mail, which correctly shows a shippi...

Has Anyone Tried Pirateship for USPS shipments?

I've used Stamps com for over 10 years, the last 2 years have had too many problems. Pirateship was mentioned on Stamps com Facebook. It seems too good to be true, it's free no monthly fees. Has hidden postage, carrier pick up, scan sheets, same disc...

another way of shipping

I just want to ask sellers if they can offer another way of shipping beside the Unites States post office they are a complete failure to deliver on time.

Shipping on .com as a Canadian seller

Hello everyone!This is my last attempt to find an answer to my question. Yes I have watched video explaining this and read threads talking about this but non applies 100% to my situation. I hope I’ll find good infos here. So thanks in advance.I have ...

New holiday rates per Pirateship

Many 3-10 lbs shipments won’t change: Good news, matey—almost all packages in the 3-10 lbs range for Ground Advantage and Priority Mail won’t see price increases this holiday season! A complete breakdown showing what changes and what doesn't. https:/...

Will eBay decide not to follow the USPS Temporary Holiday Rate Increase?

I was just wondering if there were any hints or clues out there? The last 2 years, eBay didn't pass on the USPS Temporary Holiday Rate Increase to the sellers if we bought our labels thru them. Does anyone think they may do this again THIS year?I sur...

Resolved! Automatic Shipping Calculator Inaccuracies?

Hello,I am probably doing something wrong but the last few items I have sold on ebay after a decade hiatus or so when I use calculated shipping and buy the label through ebay the label is always a few dollars more than they charge the buyer automatic...

Mailed package to buyer.Buyer said package never arrived. Tracking proves it was delivered.

The package was delivered, but the buyer says it wasn't. The tracking number said it was delivered.

Shipping Single Trading Cards

Any tips for packaging and shipping trading cards using the eBay standard envelope? I've come across conflicting information on what's acceptable. I've shipped over 1,000 small items this year, but too many seem to be delayed or lost, and the trackin...

A 26

Am I going to be charged an extra $26.00 by USPS, in addition to the basic ebay shipping and label charges if I have only one (1) 27-pound Media Mail package? This seems to be an unfair way to jack up the cost of home pickup, thus dissuading book sel...