Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Changing Shipping Policy to Include the New International Shipping Program

I noticed today that I'm now enrolled in the new International Shipping Program even though I have not received an email from Ebay about being enrolled. I have only been shipping within the U.S. but I want to try this new program on some of my listin...

Shipping

Can I just ship items to a buyer without going through eBay's labels? I made a sale but the postage the buyer chose does not fit the box I will need to send, but I think if I send it in two boxes and pay for the shipping at the post office, what the ...

FIRST CLASS SHIPPING.

Lately I have had first class large letters to take 15 - 20 days to go a few 100 miles.Is anyone else having that problem? James

Item shipped to Germany still in limbo.

I sold an item to someone in Germany. I shipped it on March 9 by eBay's International service (I am not sure what it is called exactly). The buyer wrote me that it is still waiting for the item. I checked the tracking number and I am told that the it...

shipping method

Hello, can someone explain to me how the buyer is able to change my shipping method when I distinctly say "I ship priority mail"? When I print out the label it says buyer chooses media mail or first class which has no insurance advantage.

Why are some shipping fees so high?

Is it a glitch? I’ll give you an exact example—-I was looking for vintage lampshade framesso I could fabricate a fabric cover for themSome of the frames (I think they weigh about 1 pound each) and they are smallmaybe overall about 5-7 inches in heigh...

Ebay changes shipping weights

So I thought I was making a mistake when I sold something and the weight was definitely off. My process is to weigh my object in the box I'm going to ship it in and add a few ounces for packing materials, more for more fragile items. Three times now,...

Resolved! New EBAY International Shipping

Hello Sellers: I just received an email from ebay saying that I have been automatically opted into the new international shipping. It gave instructions for opting out, which is what I wanted to do. I followed the instructions and it said then that I ...

Beware: PirateShip Hidden Fees

I use Pirate Ship for heavier packages because they can let you ship USPS Ground Parcel which is cheaper than the other options-but it ONLY works for packages over 2 lbs. I mysteriously was charged $5.15 today and I could not tell why. I did some res...

Export requirements for shipments from Peru

I recently purchased an item that will be shipped from Peru and the seller has contacted me to say that customs requires my phone number and email address. Is this standard procedure?

Recieved an empty box - buyer claims I'm lying or it was opened and stolen in transit

I ordered a camera lens from a seller and it was posted with Evri, the parcel arrived yesterday, but when I opened it, there was nothing but an empty box in there with some packing paper. I Immediately informed the seller, with photos of the empty bo...

Resolved! Shipping Auto Calculate feature wrong

I put in the *correct* box size and weight when I listed an item. That item sold yesterday and the buyer selected usps parcel select for shipping. But, she paid $3 less than what I paid for the label. Everything is the same --- same box size, same we...

Ebay International Shipping No Sure That it's Working

How I've always done the shipping rules is by creating the Shipping Policies. So I changed my default one with the new ebay international shipping. Made it so the buyers had to pay and the costs varied. So today I get 2 orders. Both buyers were not c...

EXCLUDED SHIPPING LOCATIONS

I have some items that I sell that I don't ship to US Protectorates like Puerto Rico, etc due to the weight of the merchandise. I just listed some yesterday, and low and behold, a buyer from Puerto Rico purchased it. I thought perhaps I had failed to...