I ship mostly small light packages using USPS Ground Advantage. In the
past I knew to be careful when listing larger packages as they might
trigger dimensional weight or other high shipping costs if measurements
weren't precise.Lately I've noticed th...
I try to remember every quarter to use my $25 shipping supplies coupon,
which I think used to be promoted by ebay as a "FREE Shipping Supplies"
coupon. But the value of that $25 has gone down dramatically, while eBay
has never increased the coupon va...
Sent buyer a book via Media Mail. Buyer emails a few days later (faster
than Media Mail should have arrived) saying they got our package but it
contained a Christmas Lego set. Pictures showed our mailing label stuck
on packaging we definitely didn't ...
Where does eBay show the amount a buyer paid for sales tax? For record
keeping purposes, it would be nice if it would show up in the order
information on the shipping label screen. Currently, it's showing the
item cost paid, the shipping cost paid, a...
Within minutes of delivery, buyer opened a case to return an item,
saying there was something wrong with it. There was nothing wrong with
the item when I shipped it! I sent the label via ebay, and the buyer
immediately shipped it back. Received it to...
I recently had this happen. Buyer didn't contact me, just opened a case
and asked for a refund. They had contacted the post office themselves
already. I talked to the post office, missing mail search yielded
nothing. I refunded the buyer and USPS sai...
Yes, I did see the changes from July. But this is happening when there
are no differences in the weight or zone. The example I gave is for the
exact same weight (2 pounds) and zone and date shipped, the only
difference is the slight increase of 1 inc...
I definitely did not receive any notifications either in ebay messages
or email. Just went and looked thoroughly, figured I must have just
missed it. But no, nothing there. Lots of "join us for the spring seller
check-in" notices, but nothing about a...
I agree. Since we were forced to provide a checking account for ebay to
send payouts, why can't ebay use that same checking account to pay for
things. Oh, because that would make good business sense to have income
and expenses all running through one...
Thanks for the helpful responses; it helped to confirm what I already
thought and that it's only going to cause me more frustration and time
to do anything but refund. Just for the record, no, this damage really
couldn't have occurred after shipping....
