Shipping

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I want to exclude Sudan & Burma as places I do not sell or ship to. How do I exclude them?

Lost package from fedex

I been contacting the seller letting them know that they need to contact fedex cause they lost my package no reply from seller I contacted fedex today and they open a case and for seller to reply to them so I can get my refund

FedEx Returns Package Reason Shipper Request

Hello, FedEx Returns Package to me before delivering, Reason Shipper Request, this was sent to the valid address on buyers eBay account, I don't know who FedEx is referring to as shipper but I know I did not request return. As usual eBay Told Me to C...

ebay Customer Support

I am using the category of Shipping but in reality it should be "Tracking". I have an issue that I am not able to see my last purchase in "History" I wasn't able to use the tracking option because my product wasn't displayed on my history. I bought a...

Resolved! Service Manual via USPS Media Mail

I shipped out service manual for a YALE fork truck today and my option for Media Mail was not allowed. it was blocked out and I was forced to use 1st Class. It was a free shipping listing and I lost out on like .80 cents. Service manuals are allowed ...

Item shipped through the Global Shipping Program not arriving at buyer's address in United Kingdom

I have been communicating with a person that I shipped a small parcel to through eBay's global shipping program over a month ago. I shipped it in a timely manner. Tracking keeps showing it got through customs and is 'out for delivery'. It appears fro...

USPS AND DELAYED PACKAGES.

Ok am I the only one who has had some packages take an extreme amount of time getting to your buyer? With that being said i had a disgruntal buyer when his package was not there yet amd opened a case against me. So i refunded him. Now what the hell h...

Resolved! First time getting a buyer that wants to return an item: advice please?

Hello eBay community, Just now I got my first return item request. I don't accept return requests as a seller because I mostly sell smaller lower value items and the shipping costs in general are easily half of the item value. So it doesn't seem wort...

Over charge for shipping

New seller here. Just made my first sale but the shipping label cost $3.00 LESS than what the buyer paid for shipping. Why did this happen? I used "calculated shipping" in my listing. Should I refund my buyer the $3.00? If so, how would I refund this...

Combined shipping for three items in a small flat rate box

I have listings for three small items that I ship using a small flat rate box. I have a customer who wants to purchase all three items and is being charged the $8.10, three times. How do I "adjust" the listing so he is charged one time? ( All three i...

Ugh shipping from east to west coast pricing.

I am on the east coast and some of the things I sell hit the dreaded DMW pricing which causes shipping to be ridiculously high to the west coast. A couple of times per week, I get buyers complaining about it. It is really annoying because I don't set...

USPS Collectioin Box Blues

Hello. Sorry I don't have a question, just an observation/rant that I would like to share with other eBay shippers. My niche on eBay is selling license plates so when I go to ship them I simply drop them into my nearest post office's drive-up blue co...

Added Weight & Additional Shipping Charges

Anyone have more weight added to packages than what they really were? eBay charged the buyer a set amount for an item I've sold multiple times and when I processed an order the last time, I got charged way more for it later on. I had the dimensions a...

Resolved! So I Tracked My UPS Package it’s saying Due to Operating Conditions your package may be delayed

Hi there! Recently My UPS Package has been in Transit right now so I tracked my package It’s says Due to Operating conditions your package may be Delayed. I’m not sure if it’s might still be on its way to my destination.

Buyer able to select USPS 1st Class shipping when I did not offer it

I am new-ish to selling again after many years.I have selected this shipping:US $7.53 Economy Shipping | See detailsfor shippingLocated in: Northumberland, Pennsylvania, United StatesI have gotten this message on 2 Items Buyer selected USPS 1st class...