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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Item tracking shows delivered but buyer says he did'nt get item

I sold a card to a buyer on June 9th, he has a feedback of only 3, tracking shows it was delivered but buyer says he never recieved it. Only 120 miles between seller & buyer, says he still wants the card, why won't Ebay side withe seller sometimes ? ...

Resolved! shipping labels not working

what do i do if my shipping labels are not working

label count be generated payment error please check your payment method and try again

This problem started 12 months ago and now i cant pay for royal mail labels through the ebay system.i just go to post office and have to pay more, and manual add tracking... PLEASE HELP me has anyone found a solution to this ????

Media Mail. Would Tarot or Oracle Card set qualify?

I have a bunch of Oracle and Tarot cards that I am wanting to sell and was looking at estimating the shipping cost. For those of you that don't know. There is a box, a booklet and cards. No advertising. On Amazon, they are listed under books. What do...

USPS First Class package shipping weight limit

Everywhere I look, I see that the USPS First Class package weight limit is 15.99 ounces if you print your label using eBay. Above that weight, my understanding is that you have to ship USPS Priority Mail if you use USPS shipping. The particular item ...

Why Have Most of My Parts Been Excluded from EIS?

Before eBay converted our account to using EIS, all our items were able to be shipped with the international hub shipping using global shipping. However, once they converted the account to EIS, nearly all our items have been taken out of EIS. Even th...

Resolved! We sold three items yesterday and eBay generated mailing labels with an address from a previous sale

Shipping glitch tracking number shows - then disappears

Well, I shall remain calm (repete 3X).I shipped an Express package yesterday. I had to get the label from PayPal as eBay does not show Express Legal size Flat Rate Envelope. (that would be my fault as item almost fit normal flat rate... but not quite...

Sent Standard Ebay envelope -in transit

I sent something using ebay standard envelope. I dropped at the post office and the tracking number shows it was received and then 'in transit". It has not moved any further. How do I handle this? I have refunded the buyer, but do I have any recourse...

Free Shipping for Construction Equipment - More Exposure/Bids?

I want to list a large excavator on eBay to sell. If I offer free shipping (within the continental US), are more people going to see the listing? My thought is that I'll increase the total number of bids/watchers/selling price by drawing more attenti...

Ebay Labels Non Functioning - Broken

As of 12:18 PDT 6/12/23, Ebay Labels takes your money but does not print the label, you cannot find the label by looking in the Shipping area on Ebay, but the money has been deducted from my Payments. Never sent an Email from Ebay stating the label w...

eBay international shipping

So the two items I shipping eBay international are lost. How do I contact eBay international shipping for insurance refund? Never again

Failure to ship order

Seller unable to ship the product

UPS/Fedex insurance doesn't make sense... or am I doing it wrong?

If I ship a package without adding insurance, I get $100 of insurance for free. If I add insurance for a package valued at up to $200, I get charged, for instance, $3.45 for the insurance. Why don't I get my free insurance for the initial $100, they ...