eBay

Instant Payouts Card Verification Problems

I shipped two packages to the wrong buyer

Hi, I finally did what my worse fear has been. I shipped out 2 items with the wrong label. I am surprised that the postal service didn't notice this, as the one was a 9 oz first class shipping, and the other was a 1.5 lb priority box. So the first cl...

Change tracking

I sold an item, and when I shipped it I must have entered the tracking number wrong, now there is no way to correct it. What can I do, I don’t think any humans work at eBay, so I can’t get an answer.

Something to look out for if you offered regional rate shipping

Here's something to look out for if you used regional rate calculated shipping. This has happened 3 times now. First two times I thought it was a glitch as it was right when Ebay was removing the regional rate option from their shipping. Happened aga...

USPS scanning packages

Hi all, Conversation with my postal carrier that picks up my packages, stated that the new policy on pick up is to only scan the first 5 packages. This results in tracking showing as label generated, (appears as though not sent out) some packages hav...

Additional shipping cost....

SOLD item with shipping stated...Buyer paid for item and shipping...HOWEVER, shipping was for LOWER 48, so ned to invoice for additional amount...which he agrees to pay....where...how...etc...thanks....

Shipping rates

I'm not seeing the shipping charge options any more on the new ebay format. I just want to charge the buyer automatically based on location.

Void a label changed

Hello everyone I need to avoid a label it used to be under shipping management click the action button drop down menu would pop up and you hit void now there is no void under the action drop down menu just as print another label or print a packing sl...

Shipping to Canada

Has anyone else had an issue with shipping from the states to canada? I had 1 buyer that absolutely could not buy, bid, or make an offer. I am apart of the Global Shipping Program as well.

Buyer sends request for package not received, but tracking shows received 1/30.

Hi,I just received a request, today, 2/13. The buyer states that they did not receive their shipment. Tracking shows delivered 1/30. The address it was sent to is a shipping/mailing center where they will receive mail for clients. Buyer states that i...

What to do if a seller doesn't provide a tracking number?

Hello I recently purchased a item from seller swoo1087 witch I wasn't sure if it was legit are not but here is the thing I really wanted the item so bad that I didn't think to really check the sellers profile out before hitting buy button smh 臘 bigg...

USPS bulk label scan forms broken past two weeks!?!?!?

Is anyone else having perpetual issues with USPS scan form generation? The past 1.5-2 weeks I have maybe 2 or 3 days where it will actually generate a scan form, but the rest of the days I get this error. Never had any problems with it before aside f...