Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! My buyer paid already but wants refund because he did not realize my item was for local pick up only

His payment is on hold. How do I do this? And can I change my item to will ship if he has already paid but payment is on hold?

International Shipment Not Delievred, Getting ready to get screwed again.

Here we go again...shipped an international shipment using the Ebay international standard delivery service. Item arrived at sorting center and of course disappeared and hasn't been delivered. Here's the issue: when you print a label for this service...

Random Eyeliner from CS@OrangeConnex.com

I received a package in the mail today of some eyeliner I definitely didn't order. The shipping label says it's a UPS Mail Innovations label with a USPS tracking number. The sender address says it's from Louisville, KY. After reading through some thr...

seller needing help to understand how to pay for a return

Seller is willing to pay for the shipping, but is having trouble finding the answers on how to do so. Is there a phone number he can call?

Ebay Standard Envelope Tracking Not Updating

So this has happened with a few lots I sent out last week, and could possibly keep happening. My orders with Ebay 20$ Standard Tracking for trading cards is stuck on "Label created" and never updates past that. One buyer messaged me asking if I sent ...

Hello I have two items/orders that have never arrived and now it's past the 90 days.

Hello I have two items/orders that have never arrived and now it's past the 90 days. Tried to message the seller and have not heard from them Am I just Out of luck on this orders because it's past the 90 days? I can't find anyway to contact eBay supp...

ship to FPO

How do I ship to an APO/FPO

My Labels Are Coming Up Teeny Tiny Today. Is This New?

Thank You very much

eBay Boxes to Ship

I have found the quality and cost for the eBay brand boxes are much better than many bulk boxes sold. There are a much thicker cardboard, they do not have the smell of cardboard, and hold the tape securely. The most common box I use is a 8x6x4, or so...

Seller sent item with FedEx which stuck me with extra fees, they claim it's customs fees, it's not.

This happened to me three times this summer. I spoke to eBay Chat support and the agents claimed that since the sellers had "Free Standard International Shipping" listed yet shipped by FedEx which in my country is a luxury service that charges 34 eur...

shipping sneakers: is ground advantage cheaper than priority mail?

Is ground advantage cheaper than priority mail for most womens sneakers?

Shipping with just a stamp

I'm wondering if I can sell items on ebay using just a stamp. Im just worried that ebay will think I never send the item. How do I let ebay know?

Resolved! Do I have to refund a buyer if item is shown delivered, but buyer claims item not received?

Ebay says to upload tracking information when a buyer opens a request "item not received." Tracking within the order shows the item was delivered though. What does ebay actually want? Am I responsible for the refund? How do I know the buyer is being ...

Shipping

Hi everyone, , this is my second return to the problem hoping fo help. Im waiting on a package delivery date was 2 Oct. i Tracking showed it was signed for at Glendale Heights. At EBay Shipping Hub , IL USA at 1.31 pm Nothing is known then for 14days...

Resolved! Buyer claims item not received in China; USPS tracking stops in Shanghai

A buyer claims they did not receive the phone I shipped them in July. The USPS tracking stops August 23 in Shanghai showing it on its way to the destination. I cannot get any further updates. The USPS office here in Chicago never answers their phone ...