Shipping

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Why does best offer on disable ebay international shipping program?

Here is the item number: 255997535591My item is listed as a buy it now. If I have best offer off, it will ship to other countries. If I turn it on it to then only ships to the United States. Is there a reason for this? In both cases the new Ebay inte...

Combined Orders Noob

So I am totally new to selling on ebay so excuse my ignorance. A customer placed two orders. I tried to combine the shipping by checking the boxes but when I go print the label it is only for one order. Anyone know what I am doing wrong?

Resolved! Assistance with what may be a forwarding address.

When I tried to use Google for this address it led me to a question here about the same address.The shipping name and address is being shown as:yinna QJJAJP15617 NE Airport Way C/O QJJAJPPortland, OR 97251-9615 Something related to DHL.The buyer join...

Resolved! UPS Claims with eBay is Ridiculous

I sold an item and shipped UPS. UPS delivered it to an Amazon warehouse instead of the buyer and said they will never get it back. UPS was at fault and so began the claim process. Ebay's claim procedure DID NOT WORK. The ebay claim instructions tell ...

are USPS economy and the term Media Mail the same thing on ebay?

Noob here. I thought Media Mail was only for books and magazines. However I see it selected frequently by buyers for the cheapest shipping option for all kinds of things, not just media. So I'm confused. Everyone refers to it as Media Mail, but obvio...

Ebay International Shipping, some bugs I found

1) When listing under the athletic shoes category , the shoes were not being listed as international even when it was selected. 2) When selling high dollar items, specifically I found this in the clothing and accessory category, they are not being li...

Questionable buyer refund request on GSP sale

I recently accepted an offer and shipped an item to Great Britain via eBay's Global Shipping Program. The item doesn't show delivered yet and the buyer is already claiming the description was misleading and how to proceed for a refund. The descriptio...

What does "Departed" mean in shipping?

Does Departed mean that now is on its way to Buenos Aires? Or it's in Buenos Aires and travelling to local sorting centre? Thanks.

eBays "NEW" International Program

Anyone else having issues with the new eBay International Shipping program? We've had quite a number of customer's complain that they submitted one single orders with multiple items in that order and then eBay splits it into multiple orders. The firs...

Is ebay international still capped at $600? My listings no longer ship international

I got converted today to Ebay International. I notice my listings over $600 no longer offer international even though its enabled for Ebay International Shipping. What is the current limit? This is awful if suddenly half my listings lose internationa...

Shipping labels refund

Resolved! Cost calculation for buyer thru new forwarding facility in Glendale Heights

Customer wanted to negatiate a deal by ordering a handful of moderately priced books. As we bargained back and forth, I created a private page for him. We reached a deal - which included me paying shipping anywhere in the USA - and I sent him the lin...

Shipping label glitch

is anyone else having trouble printing out a shipping label? keeps saying can't print label try again later

Buyer stole designer shoes

I sold an authentic pair of designer shoes. The buyer requested a return because she claimed they “weren’t authentic” I sent the label to her with no issues because I would just resell them. HOWEVER, she sent me a box full of random clothes back!! I ...

Does Offering Free Shipping Work for Anyone?

Ebay strongly encourages Sellers to offer free shipping. I understand why. Free shipping is important to buyers and generally results in increased sales. I get it. But the mechanics have me pretty befuddled. In my experience as a Buyer, the issue isn...