Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer is requesting a partial refund on hoodie due to sizing.

I sold a hoodie on eBay through the authentic guarantee option, and in the description of the hoodie I specified the measurements and that the medium size hoodie fits more like a small hoodie. The buyer is saying that they cannot put their head throu...

shipping international

I have a order that is shipping to Mexico but it isn't letting me send a invoice and they have purchased multiple items how do I combined shipping

Shipping to Mexico

All of my other international shipments have been handled through the eBay's international program. This weekend I had a sale to Mexico which did not get into that program for some reason. In addition it was not "free shipping" and no shipping was ch...

Re: Ebay no longer permits combined shipping.

Originally from 3/11/2023: drop on over to the "shipping" column to read 48+ posts on this matter as you as LOSING sales because of ebay and this is on big reason why. Here is a sample of the messages I have been getting from buyers, at least 10 so f...

When does eBay mark item delivered Global Shipping Program

Does eBay show an item as delivered via the Global Shipping Program when it arrives at their processing address or the buyer's address? Toward the end of May, I shipped an item via the Global Shipping Program. The tracking on USPS shows as delivered ...

Shipping

New user fighting with setting a fixed rate shipping. Everything I read says " Select the fixed rate option" but I cannot find it. Please help. Thanks.

Resolved! What does this mean? I just want my robe

It says it’ll be delivered by September 10th but I have yet to see it.

I need to void a label but ebay won't let me do that

I had the wrong "ship from" address on a label. I need to void the old label and print a new one. I go to "Track and manage your shipments" When I try to void or cancel it, I get this message: "Cancel a shipping labelThis label does not need to be vo...

Shipping off shore.

I have a problem with an foreign delivery. EBAY has a virtual tracking number 'R2WYCZW'.How do I enter this # to see where the item is in transit?

shipping

Hi sir i am new on ebay i get my first order when i want to purchase a label i can not the system says your can shipping Address will be united state to purchase a labelwhen i go to my phone to try to deliver my first order.on mobile says your app lo...

Can't change shipping adress.

Hello. Recently I've change country. Now I'm livivng in Uzbekistan. In this regard, I'd like to change my shipping adress, but can't do this. Is somthing wrong with my account? Please, explane me.

Suspicious Russian Buyer

Just letting the community know of a suspicious Russian buyer/scammer. Buyer paid for item and shipping address was listed as: The address comes back as a company, which is listed as closed. The phone number listed on the order is also tied to a clos...

Your Item arrived at our shipping hub, your item is being inspected, so what's next???

Hi experts and all, I purchased a shirt from a seller on 25 April 2023, and the item reaches ebay shipping hub on 27 April 2023, but till now (18 May 2023) the status doesn't seems to change at all. So my question is, am I going to receive any shipme...

Resolved! New International Shipping

Same as the old one.They got rid of the GSP and tried to spin this off like it's the greatest thing, when in fact it offers the same (aka none) protections as the old International shipping... I just had a buyer open an INR case, but I can't see it o...

Question about eBay Int'l Shipping program...

I am very confused about this, maybe someone can help. Let's just say I leave the international shipping option blank when making the listing and it automatically goes eIS program. Let's say it automatically charges $25 shipping to the UK. 1. Is that...