Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Bug/Error When Trying to Ship, Says I need to purchase Canadian mail to ship within US

I haven't had this issue ever until today. I'm trying to purchase shipping on my sold items and eBay is giving me the weirdest error ever. I'm shipping from my address in the US to other addresses in the US. But eBay is telling me I have to have a Ca...

UPS Damage Claim approved and refund sent. If I refund buyer directly, will ebay refund fees?

I have a great buyer who has been very patient in waiting for the UPS claim on an item damaged in shipment. It has been approved. Will my managed payment fees be reimbursed when I refund? Does the buyer need to start a "return" of sorts first?

Ebay charged -$1,488.19 for a shipping label, problem is I already bought one through ebay for 104

I shipped a small watercraft motor, got paid, made a label that part was deducted got my payout ...all good.Right?WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!EBay wants -$1,488.19 for a shipping label and they are going to deduct it from my account. ...

USPS First Class Rate same as priority mail?

It appears, costumers are now paying the same rate for first class and priority mail for some packages? ebay shipping calculator shows same cost to customer for 15oz 15"x5"x4" (43147 to 10258)???

Tracking number not found in system, eBay not showing actualizations

So, I bought a ring about one month ago from Japan and it was supposed to be delivered this past 15th of June, but nor me nor the buyer are able to track it as in the Japanese Post system it says that there is no information about my package, even to...

Ebay charged -$1,488.19 for a shipping label, problem is I already bought one through ebay for 104

Selling Books

I would like to sell books with free shipping. I see that some sellers offer books for under $4.00 with free shipping to places such as Albania and Afghanistan. It doesn't seem possible to make any profit.What am I missing here? Thank you for any cla...

Can't figure out why our listings don't have the Global Shipping Program option.

For years I've used eBay's global shipping program to send items internationally. After about a one year break from selling, I'm now completely unable to add the option to my listings. I don't see any setting in shipping preferences to activate the p...

Resolved! Shipping coins/stamps with standard envelope with tracking.

I want to start sell coins and stamps under $20.00 value with tracking.Do I choose standard size envelope?When I print the label, will it fit on the envelope ( standard and/or legal )?Or do I print the label on the envelope?Do I it to the envelope?Or...

My item is withheld due to the lack of an invoice from the seller

I bought an item, which was sent to my courier without an invoice, now the item is withheld. I have tried to contact the store on Ebay but they have never responded to my messages. I do not know what to do now. I need the invoice of the article

No help just more questions...time to move on? I think so

I couldn't produce a shipping label on ebay. Ebay has an error message on the page saying " destination country not supported by ebay..." The problem is ...it was a domestic address.Ebay led me in the wrong direction then buyer advised me it was a do...

Ebay package

Okay so my shoes didn't pass the description of what I had listed (they were real, it was just the condition), they had sent out my package so it can be returned to me but that package has been delayed for almost 2 weeks now but today it says it's be...

eBay New Seller Looking for Advice on Packaging.

Greetings, All! I am just getting into selling on eBay (not as a re-seller, at least at the moment; I just want to get rid of "stuff" I've had for years and years, that I no longer use). I've found a lot of great info in the YouTube-erverse (a LOT fr...

Resolved! Non-collectible Box

The product is not breakable, the box is already dented. Is it OK to put the label right on the box? It's not a high priced item so don't want to add to the weight for shipping costs but somehow it doesn't seem right even though, in most circumstance...

Unreasonable shipping charges !

I'm sure I'm not the only person to notice that some, in fact a lot, of shipping charges are ludicrous ! What is up with this ? In my opinion, people are trying to make more money on their product and doing it by charging a ridiculous amount for ship...