Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Change of address by buyer after purchase

After completing the purchase and after I purchased a shipping label thru Ebay, the buyer said the address was wrong. How do I change it without incurring another shipping charge? Thanks

Item returned due to incomplete address but address is correct

Hi everyone not sure how this works but I had a question regarding an item I just bought. It said it was delivered in my mailbox by USPS but it wasn’t there so I was a little confused. Then I checked the tracking information and it said it was return...

Vacation notice

How do I post that I am away and not able to ship for a week?

International shipping

I never used to ship internationally, but it says I am enrolled in the Ebay International Shipping Program. My listing (eBay item number:225792796316) shipping tab shows domestic shipping prices and that it ships everywhere. On the page where you rev...

Resolved! shipping supplies

Hi Everyone. Just received a box of "free" shipping supplies. Did not order - do not have a store. What's Up?? Thank You.

For those having trouble getting your packages to the shipper on time.

First off I have no financial interest in Uber and I have never used them., I only offer this for the information of eBay sellers. Starting in 5000 U S Cities, Uber will start picking up a maximum of five prepaid and sealed packages (at your request ...

Attention Sellers: Offer Discounted Shipping!

Get the message above in "My Ebay" the last couple weeks. More ways to lose on eBay. Ebay will have to remove the 14% fee on shipping costs on sellers before I offer discounted shipping.

How can I determine the cost to assign to USPS Ground Advantage shipping

To finish details for a new listing, how can I determine the cost to assign to USPS Ground Advantage shipping? I do have weight and dimensions for the parcel.

Can't ship from US to UK customer?

I have tried to figure this out with no luck.THIS is the item my customer in the UK is wanting to buy. I have checked every setting in ebay that I am aware of, and everything looks like to me that the item should be available to the UK, but according...

International shipping to Hub

Hi all,I found I made a sale to the UK after I specifically did not want to ship internationally. I have since opted out of this auto-rolled program. When I go to print the shipping label I have the option of selecting USPS for $40 or shipping via UP...

Shipping costs

I've been away from eBay selling for quite sometime and am looking at getting back. When I look at items for sale that ar similar to what I have, I don't understand the shipping charges...some seem awfully low for what I know the package size and wei...

Ebay Customer Support

Somehow UPS lost a 35x31x6" package, seriously UPS? Never having this situation a customer contacted me asking what to do. I contacted an ebay customer service gal who told me don't worry, tell my customer to call eBay. A week or so later, I've long ...

Ebay standard envelope greyed out for MTG card

When I listed the card it had the eBay standard envelope as eligible now that it is sold that option is greyed out when I try to purchase shipping. The item meets all the requirements.

If you ship Media Mail.....Don't!

I collect and buy old magazines and have been frustrated over the fact that media mail is taking up to a month to go five hundred miles or more. Even first class is taking six days to cross the country. Many orders have been handled so much that enve...

Resolved! How do I help a seller find a carrier to ship an item to me?

Hello! I'm located in the United States, and want to purchase a large teddy bear from a seller in the UK. She wants me to find a carrier that can pick up the bear from her home, and then ship him. On her listing, it says "may not post to the USA", so...