Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller Shipping Paid

I’d like to be able to report how much I actually spend as a seller on shipping. When I run the reports, it only shows me what a customer has paid in shipping. What report will show me what I have paid to eBay for shipping. I typically go item by ite...

Resolved! UPS Ground Saver is more expensive than UPS Ground?

Over the past several months, I have found that UPS Ground Saver is more expensive than UPS Ground, and this has also been true with UPS 3 Day Select on some occasions. Does anyone know why this is the case? When I ask this question using AI, I'm tol...

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User avatar by Adventurer
  • 370 Views
  • 8 replies
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Messed up on the shipping calculations

Hi everyone — first time eBay seller here and I need some advice. I messaged the buyer to explain I miscalculated the shipping weight. USPS won’t accept packages over 70 lb, so I told them I’ll ship via UPS and I’ll cover the extra shipping cost (no ...

User avatar by Explorer
  • 176 Views
  • 4 replies
  • 0 helpful

Resolved! How do I avoid shipping adjustments weeks after the item has been delivered?

I have been selling on eBay off and on since the beginning. Just recently I have been hit twice with shipping over charges which I didn’t even know was a thing. Once from FedEx and another from UPS. I went from never hearing about this to having it h...

Resolved! Thinking of listing a 3' x 2' bookcase, how to figure out shipping costs and best way to ship it.

Other than the shipping calculator on eBay, what is the best way to determine the cost for shipping a large object and the best carrier? Do I need to take it to one of those packaging stores and have them package it for me (and get the total weight f...

User avatar by Adventurer
  • 175 Views
  • 5 replies
  • 0 helpful

Shipping Charges

I shipped a chair I sold on ebay, I have sold these before but its been a long time, I may have used freight back then. I paid $263 for shipping. Now 3 wks later I received notice of an adjustment to my shipping and an overcharge fee, original dimens...

User avatar by Explorer
  • 186 Views
  • 5 replies
  • 0 helpful

Shipping and delivery

Pls can someone explain how shipping and delivery works. I want to know how I can use Amarex as my courier and also I want to know how Amarex will come to place and pickup the product and deliver it to the buyer

First class large envelope cost

Listed an item and it qualified to ship based on weight and size for first class large envelope @ $1.83. Item sold and buyer paid $1.83 for shipping. When I go to print the shipping label the cheapest rate to ship is usps ground advantage @ $3.90. Th...

EBAY - Please Allow Decimals when entering Shipping Weight

The USPS has a rate for "Ground Advantage" shipping for any item weighing 12.1 to 15.9 ounces. We often get packages that weigh between 15.1 - 15.9 ounces which should qualify for that rate. However eBay only allows round numbers, if we enter 1 pound...

User avatar by Scout
  • 790 Views
  • 26 replies
  • 4 helpful

Porch Pirates Beware`

Just one of a wide variety of You Tube videos showing the dangers of porch pirating. (runs about 20 minutes with sound - but it is entertaining) https://www.youtube.com/watch?v=kNGbXoRW7go

printing an APO label on a 4x6 label printer

I need to ship to an APO address. The APO label is 8.5 X 11 with half the sheet being the shipping label and the other half is instructions. When trying to print to my 4X6 label printer, the entire sheet with both label and instructions prints out an...

User avatar by Adventurer
  • 166 Views
  • 2 replies
  • 0 helpful

Resolved! eBay’s USPS Parcel Insurance Plan (PIP) Claims — No Updates, No Access, No Support?

If a buyer doesn’t receive their USPS shipment and the seller has already issued a refund, eBay instructs sellers to file a claim for reimbursement through Parcel Insurance Plan (PIP) — a third-party company they’ve apparently contracted for this pro...

European Buyer Can't Purchase

I am enrolled in EIS and to the best of my knowledge I have not excluded any countries. But an insistent buyer in Italy finally contacted Ebay and Ebay claims my listing is for shipping to the USA only. But I have inconsistent pages, one showing excl...

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