Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping labels are too big when printing from my Apple Phone

I print from my Apple phone and all of sudden my shipping labels have been printing on a full sheet of paper, which is too big to go on a lot of smaller packages. How do I fix this? Thanks,Steve

I'm trying to send a refund but combined shipping discount is more than any items sold and

I'm trying to send a refund but combined shipping discount is more than any items sold and ebay wont authorize it. How do I send a refund or money to a customer? Example, I need to refund like $75 to someone who bought 20 items all under $20. How can...

Mi paquete no aparece

El proveedor me bloqueó mi paquete no aparece FedEx me dice que por la tarifa económica solo el remitente puede solucionar, Ebay cerro el caso no me deja apelar que puedo hacer

nilson

buenas tengo una compra con ustedes bajo el numero de orden 22-13457-87110 y quisiera el codigo de rastreo.

Item Stuck in IPZ - FFM Customs

Hey I was hoping someone knows what to do, since eBay support has been less than helpful: I shipped an iPhone to a buyer in Sri Lanka thinking I was using GSP, but apparently because I selected "eBay International Shipping" when buying my label I act...

Orders not updating with shipping/ tracking info.

I've had multiple issues over the past few weeks with the tracking info not being listed/ updated on the orders page after purchasing/ printing a label on ebay. Has anyone else been experiencing this? This morning I've had 4 orders all do this. I go ...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

Forgot to add tracking number

So A customer had purchased a razor from me and I had forgot to add the tracking number to the order. The package is showing not delivered but I have confirmation from the buyer that he had successfully got the razor. How would I address this and get...

Postal Services in India, Europe to Suspend Ship of Packages to U.S.

"Letters, books, gifts and small parcels worth less than $100. will continue to be exempt.Many European postal services say they are pausing deliveries now because they cannot guarantee the goods will enter the U.S. before August 29th.""If you have s...

USPS Greenville SC Processing Facility Delays?

Is anyone else seeing delays through the USPS Greenville SC Processing facility?I'm trying to determine if my package is lost, or just hung up in Greenville SC. I have a shipment going to south western end of N. Carolina near Asheville, mailed Dec 5t...

Resolved! Combined shipping but different addresses

it’s me again guys! so the buyer (veteran on eBay) bought two items. Paid separately for each one. One address is in Glendale IL I see and the other item has an address in Australia. I messaged buyer asking if theyd like combined shipping and they sa...

Buyer wants to return item sold "as is".

I'm a new eBay seller just selling off some electronics no longer being used. So far my first three sales have all been a problem. The first two were no-pays and now a return. Item was a used laser disc player. This was part of my my item description...

Requeste

Hello, I sent a box from July 28th, which was supposed to arrive on the 31st, and today, August 25th, it has not arrived. It is still in transit. I need an answer. Thank you.

Shipping change

Just saw this: https://www.aol.com/global-mail-carriers-suspend-u-123240105.html Hope the link works, it’s about global carriers stopping service to the US because of confusion about import duties

Item not collected, returned to me (seller), the buyer wants me to pay to send back to him?

I sold an item on ebay and the item was delayed in getting to destination, the buyer wasn't available at the time to collect from post office, the item was returned to me. the buyer now wants me to either pay in full, or at least partly pay for the s...