Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

UPS Intercept for transaction canceled by eBay

I just sold a set of vintage keyboard keys for $395 on Friday. The buyer paid promptly, and I packed the item up over the weekend. I purchased my shipping through UPS on eBay, printed the label and dropped it off yesterday (Sunday). This morning, the...

Shipping coins using standard envelopes

Does anyone know if have to use plastic flips for coins or can you use other holders such as 2x2s for standard envelope shipping.

Was sent the wrong item and package had two labels on it.

Hey there, if anyone can point me in the right direction in how to handle this, I'd very much appreciate it. I had ordered a video game controller from a seller, with the expected delivery today. However, upon receiving the package today, I received ...

Cubic Shipping

The late announcement regarding shipping indicated that :Great news! Cubic services are now available for USPS Ground Advantage and Priority Mail effective January 21, 2024. Smart Ship Tip: Cubic pricing is based on the size of the package instead of...

Resolved! Shipping included in final value fees

I feel sorta silly asking this, but I just realized that the cost of shipping an item is also added to the item itself and calculated with the 12.9% fee , along with final value fee. I knew 12.9% was calculated with tax added, but not the cost of shi...

Something is amiss with the new Ground Advantage cubic pricing.

I have 3 packages, one to TX, one to NY and one to MI. All 3 are 2 pounds, 7x7x6 Ebay quoted (in order) 9.13, 9.80, 9.43 total 28.36Pirateship was 7.15, 8.02, 757 total 22.74

ebay envelope

My customer chose Ebay standard envelope shipping but when i get ready to print label I cant choose standard envelope shipping. Why??

No tracking updates

I have bought an item last year on December and it has been over a week since an update on the tracking and I tried asking the seller but they are ignoring me. Can I file a item not received?

Shipping Cost

Any advice on how to handle the shipping cost would be greatly appreciated. I sometimes short myself when having the buyer pay for shipping. I seem to end up paying a little more than the calculated rate that is shown to buyer. I’ve measured and weig...

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the 1

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the one lable. I looked everywhere on this site..UPS...couldn't figure it out. I really don't want to send a 100 lb box 2000 miles away. Can someone please tel...

Shipping fees

I sold an item, customer paid shipping, I printed label and mailed it. He now says he had to pay $10.50 to the mailman when it arrived! I looked at tracking number and it doesn’t say anything about any extra fees? Am I being scammed?

USPS Flat Rate Box Size Wrong

The Flat Rate Box sizes are wrong. It saying a large Flat rate Box is 24"x12"x6" and a medium is 14"x12"x6"

Package damaged by USPS

A customer just sent me a message that his item was damaged en route to him by USPS. He provided photos and you can clearly see that the damage happened while the piece was being delivered. I packed the item very well. Wrapped in plastic and a piece ...

New issue with freight forwarder in Portland , OR - missing parcels

I love all my overseas customer, but the Portland freight forwarding office on Airport Way and the PO within their jurisdiction are giving me many issues this year. The first issue has been discussed already - the 'delivered to agent for final delive...