Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Labels

Is there a way to remove the instructions and online label record when I print a shipping label? My label sheets are two per sheet and I’m tired of wasting one because I can’t find where to turn off the receipt from printing anywhere. I have looked!

Did Not Receive My Item

On 9/2, I ordered a ring and a pendant from a seller. On 9/4, both were shipped and had the same tracking number. On 9/15, I received a package that had just the ring in it. I messaged the seller on the same day and asked what was going on. No reply....

How To Cancel/Void a Shipping Label

eBay just changed the time that we pay for shipping labels in their most recent update at the beginning of the month. They made it so that we pay for all labels in advance, instead of just paying upon arrival for UPS and USPS labels. So since the new...

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Resolved! Can't Select Media Mail Option on Shipping Screen

So it's happened to me three times lately as is SO frustrating.On three different occasions I couldn't select media mail as the shipping method. On all three of these auctions I specified media mail to ship the books when I created the auction but wh...

Error creating shipping label through ebay

I’m a new Canadian seller and Im having issues printing shipping label from within ebay. Called ebay 3 times and they said the matter should be resolved in 24 hrs. It’s been 2 weeks and Ive sold 2 items already and ebay is asking me to pay postage at...

Package at IL Hub for 10 days, no new international tracking number - has it been shipped or not?

Hi,I wonder if others can please help me with this:Have a package at the IL Hub for 11 days now. Tracking says it "being inspected". No further information. Its supposed to be issued with new tracking number, etc for its international journey to me, ...

UPS tracking saga

So Im an idiot and didnt get receipts when dropping off at UPS store. Dropped a package wednesday, thursday, and Sunday. Buyer made me aware of not in the system. I went to UPS store and they cant help. I found the package that I dropped off on sunda...

Enrolled in EIS, but (auction) shipping tab only says USA

Experts, EBay sent me a message saying I was enrolled in EIS: You’ve been enrolled in eBay International Shipping—our new program that makes it easy to sell internationally. You don’t have to do a thing. Create your listings as usual and eligible ite...

4x6 Shipping Label Problems

I cannot understand, for the life of me, why Ebay has made the UI so unfriendly when adjusting shipping settings. I sell on Amazon, FB, and now my first sale on Ebay, and when going to print a label it's become an absolute nightmare. Every other inte...

Overcharged for shipping

I've only verified 2 items so far: I was overcharged for 2 items. For one item, the eBay "Ship Your Order" page said it would cost $108.24, and I was charged $121.13. For the 2nd item, the "Ship Your Order" page said I would be charged $110.11 and I ...

despacho

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Over charged postage

Hello, On the shipping that we save using eBay, what happens to it? I thought it was coming to the seller.

Tracking Order

Hello,I am new to actually using EBay and was confused by how I can’t track my order. My order hasn’t been shipped and it’s been a week so I have no tracking #, I reached out to the seller who hasn’t contacted me at all yet. I am a bit concerned beca...

ebay`s Consolidation Center/ES in Philadelphia: when to worry and who to contact?

A package arrived ebay`s consolidation center for ebay standard shipping in Philadelphia 3 weeks ago and then no updates, it says still being processed at that location. I was charged for that shipment on September 12 (over a weeks ago), which usuall...