Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking number situations....

Transactions missing on-time tracking or carrier scan: Reason for counting the transactionHi. I was getting a last minute package ready to ship out and then it was out the door on vacation. Apparently, when I created the shipping label the tracking n...

Resolved! Why isn't eBay Standard Envelope option available for me?

I sold a trading card for $23 and wanted to try eBay's Standard Envelope Service. When I go to their shipping label service the option is there but it is not available because it says, "Items in this category and price range are not eligible." The ca...

Shipping (media) vs ground advantage - for books specifically

I have been selling mostly ball cards. I am starting to sell books. What should I do - if anyrhing - to change shipping charges - media for books vs ground advantage for cards??? I have a flat rate shipping for cards of 3.63 for no matter how many ca...

What's the problem with Connecticut?

I've shipped to every state with no problems. Every single time this year that I've sent something to Connecticut the buyer has had some kind of complaint and wanted a refund. It seems like they buy it just to have something to do and waste my time w...

First time shipping with eBay Global Mail Service

I have a buyer in Austria who purchased 2 items separately. As they are both going to the eBay shipping address in Glendale Heights, can I ship them both together or should I ship them separately? Thanks for your help.

Question about accepted item by USPS on 9.15 23 but since then no movement ?

First time this is happened to me that I can remember . I always wait in line at the post office to have my packages be scanned so I can get a receipt showing I have shipped the item and has been scanned for acceptance. On 9.15.23 I dropped off 2 ite...

return and refund

I bought and Item that was not as advertised. They listed the item as 144 pencil leads and I was only sent 12 leads. The seller showed a box of Pentel Leads wit one out of the box. The description said 144 tubes of lead. When my package arrived, he t...

Looking for a suggestion for a label printer

I'm ready for a label printer...I ship 50+ items per weekLooking for a suggestion for a good label printer....Thanks for your advise

Is this a scam of some sort?

Please help me out here.. I won a bid for a camera for $800. I have 100% feedback and I’ve been a member for over 15 years. Seller has zero feedback. Item showed delivered a week ago but I did not receive the package. Seller has always been unrespons...

Resolved! Is it a violation to use uShip service to ship a large item, without requesting the fee on invoice?

I sold an item that did not have the shipping fee specified, but instead marked as 'freight shipping'. The items is essentially a 'finished' piece of plywood that's around $50. I.e. it's clear I'm not trying to get away charging $1 on an item that wo...

Shipping

Hellow, What if a parcel is usually late? Thanks your comments.

void shipping label

Go back to ordersVoid your shipping labelPrint labels in bulkHelpCancel a shipping labelSorry, we aren't able to process your request at this time. Please try again later.You're responsible for checking that your item can be sent within the US. Pleas...

Tracking not updated

Hello, I have sold a item and dispatched it. I put the tracking number on eBay but it is still showing as dispatched. When I go on to the Parcelforce website it is showing as delivered. It seems that there is no way to manually update the details on ...

Resolved! Claims items not delivered

I have had 2 buyers say their items did not deliver in that last few days even though the tracking from USPS says that they did. What do we do in these situations? Once I have shipped the items and the tracking shows they delivered, it is beyond my a...