Shipping

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eBay Shows Item Sold, Then Not Sold

A recent item showed that it had sold, so I shipped it as suggested. Now it suggests the Item was not sold (by asking if I want to Promote it). Did it sell or not?? I'm confused. Or am I overthinking this?

Resolved! Website Glitch

Missing the entire table for shipping exclusions.I thought it would resolve itself after a day but it's been 5 days now.

Resolved! Trying to contact seller. Package showed up empty. It was cut open. Any help would be grately appric

Can I reprint a shipping label when USPS loses my package?

Can I reprint a shipping label when USPS loses my package? USPS lost the package and now I have to send the buyer a replacement. Can I reprint the same label USPS lost? Thanks

Poor USPS service

As a USPS retiree, I am saddened by their continued price increases and lower service standards. God Forbid you need to file an insurance claim!! When I retired 12 years ago Customer Service was high. Now only prices are high, service is suffering, c...

How can I tell what size box to ship my item in if buyer paid?

It’s a small coin purse, I can’t figure out if it needs to be in a padded envelope or the small flat rate box. Please help! Thank you

Calculated shipping not showing in listing

Calculated shipping not showing in listing but is showing properly in preview of list in edit mode. Listing says delivery varies but offers no way for buyer to calculate the shipping. Need help asap. TKS

Seller would not combine postage but sent one package

I purchased several items from one seller and each item sold for 99p but she charged £4.95 for postage. These were dance clothes and although each item sold for 99p, I purchased 7 items (for £6.93) but this came to nearly £35 postage. The seller told...

Resolved! Postage due for media mail

I recently purchased something on eBay and suspected the seller was going to ship it media mail when the item wasn’t allowed to be shipped via media mail. Sure enough I got tracking number today and noticed it was shipped via media mail. I did send a...

International shipping issues

I am enroll on the eBay International Shipping Service however I just listed 3 different items, 2 of them don't show that I can ship internationally. I have had contacts from Sweden and Mexico so far telling my listing doesn't show I can ship to them...

Resolved! Can I cancel bid due to buyer being out of the country?

My listing shows that I only ship to US yet I have a buyer from Bahamas bidding. Can I cancel this bid?

Ebay shipping gone wrong

So I shipped the order to this customer and the customer claims I shipped it to the wrong address but the address I shipped it to was the address listed on the account they bought it from and now the buyer is saying I scammed him and he is going to r...

How to retrieve my money

There is a customer with a non secure account, and eBay asked me not to ship the goods to him. However, he initiated a payment dispute and I agreed. However, I am not aware that the factory had already shipped the goods before I agreed. I contacted t...

How to change the address for a return to the seller?

I need to contact the Authenticator to change the address to return the item to me. I moved from the address listed on my site. How do I contact this person? FedEx is returning to the authenticator and I can't reach then to change the address?

Subject: 🚚 UPDATE VAN BESTELLING: MICHAEL KORS By Mich...

when will i get my order From: eBay Sent: mercredi 3 mai 2023 18:08Subject: UPDATE VAN BESTELLING: MICHAEL KORS By Mich... Geschatte levering: do, 18 mei - di, 20 jun. Trackingnummer: ESUS142947819