Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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International Shipment not delivered - help

Hi there,I sold and shipped an item internationally, about 4 weeks ago. Got a message from the buyer saying not delivered yet. Below is the current tracking info. What do I need to do? What will happen automatically with eBay? Thanks so much. Steve J...

USPS Ground Advantage costs more?

I see sellers saying the new USPS Ground Advantage would reduce shipping cost but my Ebay calculated shipping cost went up. A $15, 2 lb. 8x6x5 item to my own zip code was always calculated at $7.13 for "USPS Parcel Select Ground" before the 9th of Ju...

How to file damage claim with UPS

HiUPS is now on Ebay. So we started using them to ship our packages. One of them got damage. We tried to file claim through their website, but unfortunately we shipped directed to eBay, UPS said we are not the shipper. Then we had to call UPS and go ...

anyone use Endicia?

My Dazzle (Endicia) program has not updated to remove First Class and use the new shipping class. Always before I would get instructions to upload the newest version but I never heard from them this time. Anyone else? guess I need to drop everything ...

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New Global shipping option available from Sri Lanka

Launching Asendia International mail, the newest International ePacket delivery service available for Ebay sellers shipping from Sri Lanka. You pay only for the weight you ship. Shipping weights range from 25 grams upwards and are incremental in 1 gr...

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Buyer filed INR. Sent replacement. Then original came back labeled “unable to forward”.

This particular item I mailed with a stamp so no tracking. A day later after I’d paid to ship a replacement with tracking I get the original item back and it has an “unable to forward” sticker on it from USPS. I also verified the address with the buy...

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