Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Package forwarded, still in hometown?

Hi all! I recently bought something off of EBay from a seller I trust - I have bought from them before and there were no issues; I’d even say it was a better than average experience. The package shipped relatively fast, but when it got to my hometown...

Extra shipping labels

Hello,I recently sold an item and printed a shipping label and was charged for two extra 15.71 each labels which I did not know until payout my printer was not receiving info and not printing so all I can figure is I pushed send 3 times and now I don...

I found a seller and their shipping is outrageously being price gauged. Is this not right?

I found a seller and their shipping is outrageously being price gauged. Is this not right? Like one item they are selling $70.00 then their shipping is over $150.00. Which I know that the shipping is more likely only $25.00 to $30.00 for the size of ...

International Shipping to Israel - Payment Dispute

It's Oct 1, 2025. I sold a ring for $400ish way back in Jun 2025 to an international buyer in Israel. I used eBay's International Shipping Program and promptly shipped this ring to eBay's international shipping hub in Glendale Heights, IL. Today, I r...

Seller is away from home.

I bought an Xbox Series S and expected it within October 2-8th (it's currently the 30th of September) and the seller just infor me that he won't be able to ship it for at least 2 weeks because he is on vacation/out of the house. Is there anything I c...

combined orders

I sold two items but ebay has them combined on one shipping label but I need two shipment due to fragile items. How to get back to a two shipping labels solution?

Combined Shipping

I just started my store recently and am offering a buy 2 get 1 free promotion. I have a flat shipping rule of add .50 for each additional item and a calculated rule of combine all weights with .50 handeling cost for each additional item. I have an or...

Shipping Flat Rate with USPS

I am getting 3 different prices for a Flat rate envelope,, some are 8.40 all the way up to 9.70.. All are for the regular flat rate envelope,, anyone else having that problem,, how do I fix this??

Canada Post Strike

Looks like Canada post is on strike and Royal Mail here in the UK are refusing shipments to Canada.Its 21.33 GMT UK Time 30.09.2025 and no announcemnets for eBay on the subject/problem.My course of action for self preservation:Cancel Order from Canad...

HEADS UP !!! on your quarterly eBay shipping supplies coupon

I just ordered some supplies and when I went to pay I noticed that one of the items is coming from a seller OTHER than eBay. The quarterly coupon did NOT pay for that. What caught me was that just before checking out there was an ad (of sorts) for so...

Change shipping preferences for labels to "prefer seller"

I was told by a friend that I can change my preferred shipping to "prefer seller" vs "prefer buyer" in the way the shipping is calculated so there is a little "cushion" to help with fees. I cannot find any option to do this. Does anyone have any info...

Can't find QR code

I purchased a QR code through Ebay with USPS. Ebay SAYS QR CODE WILL BE EMAILED TO ME. They only sent a link or something with a generic qr code. I only have phone. No computer or printer. I tried everything to find the qr code but never could. Never...

Ebay International Shipping is a Joke ! Avoid ordering from any selling with this service

Ordered a product from USA to AustraliaGenerally post takes a week or so.EBAY INTERNATIONAL POST ( estimated delivery > 1 month )May 6, 2024 - ShippedMay 8, 2024 - Delivered (GLENDALE HEIGHTS, IL 60139)May 10, 2024 - Tracking number providedNow here ...

UPS account number for ebay account.

This question has been asked many times and has never been answered. I have an approved claim number from UPS regarding a lost package. They fully admit they lost the package. When I go to submit my documentation, they want an account number. After s...

Shipping to Germany not excluded, but Germany not listed in "Ships to:" countries?

I have two books listed, and they should be more-or-less identical, but a customer in Germany asks that I ship both to him... but Germany is not listed as a destination for one book. One book DOES allow Germany: >Gabon Republic, Gambia, Georgia, Germ...