Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer wants me (seller) to request refund from ebay for an item sent through GSP

I hope someone here can help me with this. This is only the second time I've used Global Shipping and I'm not sure what is going on. Today I received a message from a Canadian buyer who asked that I refund his money for an item. The reason was he was...

Resolved! Ordered one thing, got something different delivered eBay won't help

I ordered an action figure back in early January of this year. When it arrived in the mail it was actually an xbox game. I contacted the seller about this and he said that he would send me my figure once he got the game back (which was supposed to go...

Resolved! usps flat rate shipping?

Please Help!!! I cannot find answer anywhere!! I sold on Ebay for a few years about 10 years ago. At that time I (we) always used USPS Flat Rate priority mail. It was a piece of cake!!!!!! I started to sell again in Jan. of 24. Before starting I orde...

shipping

Had a Listed a card for 1.99 and selected 2oz 6”x8”x1” for standard eBay envelope cost .87( said tracking and QR code provided) so the item sold and when i went to purchase label for .88 cents, it said no tracking or QR code provided why is that?

Sharing a shipping experience !

For what it's worth,I will not drop off any more prepaid items, Now I will wait on line watch the package I'm shipping get scanned and have the receipt in hand, only reason, IF the post office can not scan the bar code of the package you dropped off ...

Resolved! Seller sent wrong item, now is asking me to pay the shipping cost again to send me the correct item

Hello guys,I'm a buyer. A seller sent me a wrong item (a wrong model).Now he wants me to pay him the shipping cost again in order to send me the correct item.Should I pay? What are the eBay rules in such a case?

Shipping Charge

Pasted below one link.For this item, image showing shipping free but when I am going for payment gateway, shipping fee is adding.Who can resolve this issue please. https://www.ebay.com/itm/195161808632?mkevt=1&mkpid=0&emsid=e11051.m43.l1123&mkcid=26&...

Resolved! Shipping Address Error

I recently shipped a package - through eBay - and the address was wrong. The customer corrected the address for UPS and I got charged $5 for the correction. If eBay is in charge of the sale and the shipping - why don't they charge the customer for th...

Did eBay get rid of the "Free Shipping" checkbox?

When listing items, I used to be able to select "Free Shipping" under the free shipping options. With the latest UI update, I noticed this was gone and I was scratching my head on how to list the item with free shipping. I ended up trying to see if l...

Resolved! Sold an item, shipping listed as 2.11 ebay wants to charge me 3.96 for a label bleep

I listed an USB cable for $2.00 with $2.11 as the shipping cost suggested by the system. I sold the item got 2.11 for shipping. Go to buy the label and it is MAGICALLY $3.96 **bleep**????????? Really? It's a **bleep** bubble envelope that weighs 4 ou...

Wants to know if i would give them the diffrence

Buyer would like to know if I would give them the difference between actual cost of shipping and what ebay shows on post. How do you handle this? Do you give them the difference or no?

My post office leaves the package bin out all weekend, and people leave packages in it!

During Covid, my post office started using a bin, in front of the desk, for people who have pre-paid labels. Fine, I'm ok with that during business hours. But, I noticed recently, they leave it out all weekend, even when they are closed - and people ...

Missing Mail from Mailmen

Your information is incorrect. Mailmen and the sorters inside the post office DO STEAL letters this has been proven. Fifteen (15) years ago or so, there were Christmas and Birthday cards being stolen from inside and the men were caught on tape. Anywh...

How to return a package from CS@orangeconnex.com for a refund

eBay International Shipping (EIS) - Seller Reference & FAQ

EBAY INTERNATIONAL SHIPPING (EIS) - Seller Reference & FAQ(Information current as of Feb 2023) EIS reference pages: Seller Center | Help Page | Seller Terms of Service | Buyer Terms of Service Important to note upfront:eBay International Shipping (EI...