Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

combining and uncombining sold items

Im new to selling on ebay and Ive been having trouble figuring out how to combine or uncombine items that have sold. I sell mainly sports cards and offer free shipping on all my listings. Sometimes ebay will combine shipping when a buyer buys multipl...

Avoid PostNord denmark at all costs!

In the past year I have had nothing but problems with this courier service. No wonder they are loosing profit like mad.Comedy outlets and comedians in Denmark are also on their case now. If you have a choice in shipping to a buyer from Denmark, pleas...

List of countries from which sellers can ship their goods

Are there restrictions on the countries from which goods can be sent? For example: I have a EU company that will be selling on Ebay. In this case, can I ship items from Russia? I have warehouse in this country and want to ship from there but company ...

Customer Pick up locally

Is there a way to set all of my listings for free pick up as an extra alternative to shipping? I would still use shipping for most customers but I just sold an item to someone in my own neighborhood and if just felt wasteful to have them pay to ship ...

Ebay not allowing Sheet Music to Ship Media Mail under Sheet Music Category

Noticed that as of yesterday 7/12/21 I was not able to select "media mail" for my sheet music. After speaking with (2) different people from eBay I was first told to list my sheet music under "books & magazines" in order to get media mail. I explaine...

Anyone else having issues with ebay retroactively charging shipping fees!?!?!?

The last few months every week I get charged an extra $4-8 for all my larger packages saying that my weight was off because the label said that it was some hundreds of oz instead of the "amount on the label" which is the exact same just in lbs instea...

Shipping Rates

When was the last time eBay updated the shipping rates? Postal service and both UPS and FedEX had updates in January to reflect the new year, however we are barely getting enough shipping when eBay calculates freight. If its a service that is offered...

What happens when using EIS it doesn’t get scanned as delivered at the domestic Hub?

I shipped an item using EIS to a buyer in Canada, it doesn’t appear to have reached the domestic hub and now has an international tracking number but no delivery scan nor does tracking say that it arrived at the shipping hub.Does that mean if the buy...

FEDEX OVER CHARGING FOR SHIPPING

Hello I have been using FEDEX to ship since it seemed so easy and cheaper. I just noticed that they are over charging me by pounds and dimensions. A 17lb item being charged as 47 pounds which then has increased my prepaid amount by more than $50. Thi...

freight shipping

The item for sale requires freight shipping on a small pallet. The ad was changed form "pick up only" to allow "shipping by freight" and cost of freight plus $15% ebay fee added to "buy it now price." The buyer is unable to make the purchase and is p...

Resolved! Why does Ebay offer USPS First Class Large Envelope shipping labels, but then charge seller ground

Why does Ebay offer USPS First Class Large Envelope shipping labels for items at 2 oz, but then charge the seller ground shipping after the seller already has paid for the USPS label.

Newbie shipping question!

Hi everyone! So, I am not located in USA but Europe. My question is how to correctly apply the shipping rates. Atm I use flat shipping method with smaller fee for Domestic and Higher for International but from some articles I have read i am worried t...

Two different buyers, two different items, same exact tracking number on both HELP Please!

One item shipped and delivered international. Arriving at correct destination, all good. Next day shipped another item, yet still says usps still awaiting package. My item thats missing shows up on receipt. Checked tracking number and it brought me t...

Lost package

Hello. I sold my first item on eBay. It is work about 8k but I needed the money so I sold it for just over 3k. Now the package has disappeared. I sent it to another country. The last thing tracking says is that they tried to deliver it with no answer...

Shipping question

Can someone explain to me why a seller who states in their listing that they are located in NY and in their "about" page state that they are in the United States will not ship to my state, New Jersey which is practically right next door? I checked th...