Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 2851 Views
  • 0 replies
  • 31 helpful

Ebay vault withdrawal

I had a card stored in the vault that I recently withdrew. After 2 days I received tracking info showing the item coming from California. I thought the vault was in Delaware. Does ebay resend the card to get reauthenticated? Seems like a waste of del...

User avatar by Adventurer
  • 105 Views
  • 0 replies
  • 0 helpful

eBay International shipping to Germany?

I listed a small item and let eBay offer international shipping. I received a message from a potential buyer in Germany asking why shipping to Germany is not offered. I checked and I see this list of countries and Germany is not included. Does eBay I...

User avatar by Scout
  • 1825 Views
  • 14 replies
  • 0 helpful

Shipping to Puerto Rico

Lately I have noticed that many dealers are not shipping to Puerto Rico. We use the same mailing system as the US. Sellers are losing sales. I don't know if Ebay has imposed any new restrictions and if so why?

USPS is horrible! Avoid using them if you can!

Try to avoid USPS as much as possible, whether you are a buyer or a seller! As a buyer , I have been waiting since before Thanksgiving for a package. It has not been scanned since Nov 20. Forget the eBay guarantee, the seller won't give me a refund a...

User avatar by Adventurer
  • 200 Views
  • 10 replies
  • 1 helpful

Tracking Numbers Not Valid

For some time now the tracking number assigned to items purchased at Ebay are no good. Whether the item is being shipped using Fedex/UPS/USPS the tracking numbers are not valid at these carrier's website. I have accounts at each of them and prefer to...

User avatar by Rising Star
  • 109 Views
  • 1 replies
  • 1 helpful

Postage Fees

Hi when I sell a item I put buyer pays postage but I do not receive postage costs. Do I need to purchase postage label from ebay site and not else where

Question about Parcel Select Ground shipping to Hawaii or a US Territory such as the Virgin Islands

If someone buys a large heavy package and selects USPS Parcel Select Ground as their shipping option because it would be significantly less than Priority, is it true that it could take forever to arrive if it was going to a place such as Puerto Rico,...

Our USPS Mail Carriers Will Not Scan Our Scan Forms

This is my first post, so forgive me if my issue has already been discussed numerous times. We sell/ship approximately 50-90 packages a day from our home office/warehouse. Our settings are on 2-day handling time, even though we usually ship every wee...

Problems shipping to Austraiilia

Had an issue with a buyer in Western Australia this week: International Shipping through Ebay hub is enabledAustralia is not excludedPackage is within weight and size limitsBuyer received message "Unable to post to your country"Pirate Ship quoted me ...

Most Marked as Helpful Authors