Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

DO NOT SHIP TO RUSSIA - NO SERVICES

Shipping anything from or to Russia is effectively stopped. Fed Ex and UPS have stopped all shipments to and from Russia. Services in Ukraine by all carriers is effectively halted for obvious reasons. Air travel in most countries in Europe has been h...

Resolved! NEW YEARS RESOLUTION: Leaving Ebay

Such a HUGE weight will be lifted off my shoulders this coming year ! ! In order to stop the stress and HUGE FRAUD from buyers on Ebay, I will be leaving permanently after 18 years selling here. Ebay does not value me what so ever, and never did. I j...

Expedited shipping

I offer free shipping on my items. I just had a sale (12/7, will ship 12/8) and the buyer asked if I could deliver it by 12/12, if possible. Expedited shipping costs $5.00 more. Can I ask them to pay the extra (they already paid) or do I have to eat ...

No Shipping to the UK from the USA?

Hello. I sell rare gemstones, mostly. I have a customer in the UK who successfully purchased one gemstone and has been trying to buy others of my gemstones. However, he keeps getting blocked from buying with an eBay message that says something like, ...

One Item not Received after bought 2 items in One Order

Hi, I recently bought 2 items from a seller, but I only received 1 item. I marked the item has not received but i need to wait on feb 3 ebay say if the seller not respond they can help. What happen if the seller not respond, Ebay will make a refund f...

Specified USPS First Class when listing a lot yet eBay only shows USPS Ground Advantage for label?

This has happened twice in the last week. I have listed lots and in creating the listing eBay allowed me to specify USPS First Class as my shipping option (it had been defaulted to Ground Advantage and I changed it to First Class). The lots gets list...

Opening a damaged box?

I made a purchase from a seller and the package arrived today via UPS. The UPS driver asked me when he got out of the truck if I wanted to keep it or ship it back because the box was really beat up. He was not kidding. I don’t know if I should open i...

i buyed and payed for an item and it has not been shipped out days and almost weeks after payed

i buyed and payed for a console awhile ago and so far the seller has not shipped it out i have tried to contact the seller multiple times and have had no answer what should i do as i have no information from the seller

For those who were affected by the Fed-X label issue...the refunds showed up into my account today

Just wanted to let everybody know so you could check. Have a great day!!

Took QR code to post office didn’t print

i took QR code to my post office. When the scanned it didn’t print a label and they got the feedback that there wasn’t a label, but it was assigned a tracking number. I’ve paid for a label that didn’t print what do I do?

Resolved! Wrong weight on eBay label (not by much) What happens?

I shipped a package this morning that ended up being 6 more ounces than what I put in the weight. The problem is I didn't know this until I took the package to the post office because I missed the mail delivery to drop it off with them. When I got to...

contact information for Ebay's freight forwarding service

Hello, I had a package shipped via eBay's freight forwarding service go to the wrong country and then go missing. Because eBay has decided to abandon their responsibility in this matter, I am trying to find out what happened on my own. I need the con...

Dropped off package 03/25/24 into postal dispenser, no scans :-(

As the title states I dropped off a package into the postal dispenser on Monday the 25th at the local post office branch. Not a scan yet and it’s Friday. The other package I dropped off the same time has already been delivered. I can’t open up a case...

USPS delays with shipping post cards?

Ok... I've had about 5 postcards now in the last several months or so take a month to get delivered. These are $5 postcards so I just end up providing them a refund and eventually they do get them. These are US shipments delivered in the US. So no in...

Difficulty Shipping to Brazil

I recently shipped two items to two separate buyers from Canada to Brazil. Both were sent back by the customs agency there. This results in unhappy buyers. I am considering not shipping there anymore.