Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

eBay Envelopes uptick in postage due

I sell dozens of trading cards on eBay every week. In the past few weeks I've had an uptick in buyers reporting they've received their envelopes with "Postage Due" marked on the envelope. Today, I received a message from a buyer that they received a ...

I just got an order from Guam, what do i do?

I know that it is a U.S. Territory, I have been researching all morning, but I cannot find anywhere that explains how to go about filling out all of this information in the customs form, or if it is even necessary. Thank youAlso, should I require sig...

Buyer scam or package stolen?

I am having an issue with an item I sold to a buyer who opened a case. Tracking the package directly from eBay lists the item as shipped and has been for about 2 weeks now. However, I copied & tracked the numbers directly on the USPS website and it i...

ebay shipping insurance lost item in mail

How do I start an insurance claim when using Ebay shipping labels and insurance was purchased in addition to the cost of postage. Package was shipped from Ct. to California about 2 weeks ago. USPS said they started an investigation.

Seller is stating I am liable to pay a “tax” AFTER I purchased item.

Hello, I have been going back and forth with a seller who has been telling me I need to pay $40-60 for a “tax”. I bought the item for $32 and free shipping but got a message after they shipped it saying I needed to pay some sort of fee and that I was...

Resolved! USPS International Shipping "Delivered to Postal Agent"

A buyer claims to have not received an item. A chargeback was filed and the buyer won. I'm not eligible for seller protection because I didn't use "eBay International shipping" (<- always use this for international orders btw). The item was shipped "...

No Option for Seller To Purchase Return Shipping Label on Return Request from Buyer

We offer 30 day free returns in our store. In the last several months we have had several return requests and each time they have been for fit issues with a garment. eBay is automatically approving the returns but is not giving us the option on the R...

Resolved! UPS Weight Adjustmens

Has anybody had bad experiences with UPS shipping adjustments? I shipped a 4 pound item. After delivery UPS said it weighed 13 pounds and billed me $7.32. UPS would not fix as the account is with eBay. EBAy would not fix because less than $10. It has...

Resolved! Is this part of the ------ Delivering for America ---------- plan?

Delivery address is in San Diego A trip to Vegas not desired Less than 2 hours to get to Vegas. Over 2 days to get back.

New to Ebay, shipping packages "first class"?

I am fairly new to Ebay. I have a variety of items to sell and am looking at other people's listings for the items to get an estimate as to price and shipping. I see a LOT of people offering free shipping of items, including plumbing fixtures, etc. a...

Rerouting package due to tornados? April 2024

I was wondering if anyone has had their shipment rerouted to Phoenix AZ that were suppose to go to St. Louis MO and then on to South Dakota? I've looked all over the USPS website and not info found. I can understand the logistics being all messed up ...

Calculated Shipping Listings keep having their dimensions erased, sys creates a local pickup policy!

For some time now, not pointing any fingers, but I'd say around the time eBay banners starting showing up about the new FedEx flat rate labels we have been experiencing a very frustrating issue or "glitch" that is being caused by something on eBay's ...

compre un articulo un servicio de liberacion para un celular y el vendedor ya no aprece en ebay

compre un articulo un servicio de liberacion para un celular y el vendedor ya no aprece en ebay ni mensajes le puedo mandar que se puede hacer en ese caso lo pedi hace dos dias y hoy no aparece el vendedor gracias

Problems Mailing to Portland, OR

Has anyone else had lost packages going to Portland, OR? A very expensive package was shipped last week and the last scan was the sorting center on the 3rd and there's nothing after that. Thank goodness for insurance! I wonder if sellers will eventua...

Fedex Charges

The end of March we thought we would test out Fedex as their shipping was much lower on larger packages compared to USPS and Ups... as always we add at least a pound or two to cover any possible errors... and have had no problems in the past with UPS...