Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

How do I opt out of intl shipping totally?

I can't seem to figure out how to opt out of selling internationally. The instructions don't seem to work on either selling pages that I go to. Help!

Of all the packages in all the years

I've filled UPS and FedEx trucks to where not another package would fit. Several times a week for years.And I've never seen so many false upgrades by FedEx and UPS as I have in the past few months.Never thought the day would come when I would pay a f...

Resolved! Postal Delay

This has never happened to me before. Interesting.I sent the buyers item out in a 2 day turnaround.However, there is a problem on her end with the postal delivery. The tracking says it is late but on its way.The buyer reached out today and wanted to ...

PayPal account for eBay shipping

At some point I’ve obviously added a PayPal account to eBay but I no longer have access to it and don’t have access to the email address. I’ve created a new PayPal account but can’t seem to be able to find how to remove the old one from eBay or add t...

USPS Delays, USPS Scan Forms, box drop offs, is Ebay managing buyer expectations?

There are several community posts already about SLOW mail service, but I'd like to give some advice in an attempt to help sellers maintain their integrity with buyers because USPS is making us all look bad. Last week I dropped off packages in the mor...

Charged for Underpaid Shipping on a Canceled Order That Never Shipped

I just got a notification that I underpaid shipping on an item from nearly 3 months ago. This item and the associated order were canceled and the buyer was refunded. Why am I being charged underpaid shipping for an order that never shipped? How can I...

Tracking says delivery attempted unsuccessful and has not updated again since.

I ordered a dvd set for my daughter shipped fine and then tracking updated to say deliver was attempted on april 26th at 7 am. I heard no knock on the door no package left no note and the tracking hasn't updated since. Apparently the company that was...

Lost or stolen shipments by the USPS

Have any sellers had to deal with items being shipped by the USPS being lost or stolen before delivery to the buyer?

Are we supposed to pay return shipping for a buyer's error?

An individual bought a bike seat from me, and didn't check the measurements in the listing before buying it. They get the item, finds out it didn't fit their bike, started a return (reason: Doesn't Fit), and when it arrived, I issued the refund minus...

Resolved! USPS Ground advantage to Hawaii and Alaska

As I suspected, giving parcel post a fancy news name of “ground advantage” does not change the fact that to Alaska and Hawaii could take up to 6 weeks as it travels by boat. I purchased an item that is now at 4 weeks and no sign of it beyond San Fran...

Resolved! shipping adjustment from UPS

eBay sent me an email that UPS was assigning additional shipping charges due to my package being overweight. When I dropped my package off at a UPS store, they gave me a receipt showing that I had indeed purchased all needed shipping for the weight. ...

Item stuck in transit, almost at latest estimated delivery date. Next steps??

Hello,I sold an item to a buyer on the 24th and had it shipped (Ground Advantage) on the 25th. It was smooth sailing and made it to the destination post office on the 27th but on that same day, USPS, being who they are, for some odd reason, sent the ...

DEALING WITH UPS DAMAGE TO AN ITEM I SOLD

I'm in Oregon and sell classic car parts on eBay, and I recently sold a rear window (from a '65 Galaxie) to a buyer in Texas for $250 plus $130 shipping. The buyer told me ahead of time that they had made two previous attempts to buy identical glasse...

Resolved! What to select during shipping

What do I select if I have my own shipping thing and don't want to use eBay's during this part But I still want to charge shipping.

Shipping not tracking

I see that on 4/18 there was an issue with tracking that was resolved, I shipped something out on 4/17 that hasn't been updated. I wasn't contacted but I called FedEx and they said it was received.