Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Global Shipping - stuck at Glendale Heights - what's the longest you've had and still go it?

HiI had someone post me some comics from the US to UK . It got to Glendale Heights on 5th April. It's now 21st April and no movement. Delivery window ends today. I don't want a refund. Really want the items. Is there anything you can do to get anyone...

Changing Postage Values

Hello. I just got back into selling and am having a problem with shipping labels. I am selling some small items that fit in a 9 x 6 envelope with a weight of 2 to 3 ounces I listed the item with Free Shipping. When I go to print a shipping label ther...

How can you find out where a buyer is located? Their bid sometimes doesn't say.

I sell in the USA only and I tell buyers in my listings and also I block out other areas to ship in the ebay where to ship section, I still get people trying to buy from all over the world. Usually when a bid is placed I can find their location but s...

Resolved! Problem with buyer. Need to change shipping rules.

I started a thread on how to set shipping policies. More specifically, how to actually get my listings to apply them. Edited an item and accidentally figured it out on my own. However, I can't find that thread. No biggie. I believe it only had my ini...

Fed Ex Overcharges

I was just charged an additional $52.44 by Fed Ex for being 1/10 of an Ounce over on a package weight My Scale 27.19 lbs - Theirs 27.20 lbsNo Allowances allowedSeems like another scheme to soak it to ebay sellers

New shipping costing changes

So, ebay is switching to showing discounted shipping rates. In addition to this are they going to stop the practice of charging me a % of the shipping in addition to the % of the sale they already take?

Using Fedex or UPS instead of USPS: dumb question despite my being on eBay since 1998

Hi, sorry in advance if this is a dumb question. I've been on eBay since 1998 but have always used USPS for domestic shipping. This time, due to the size and weight of the item I want to sell, I think it'll be much cheaper to use UPS or Fedex ground....

Need help with a ?

On 4/17/24 I shipped a small tube via FIRST CLASS MAIL. Tracking still show's it is at the post office I dropped it off at (Edgewood, Md.). When I checked at the post office they told me it was in Baltimore. When I check on USPS tracking it shows me ...

Resolved! Item not recieved case

I currently have a package lost in USPS limbo, and the buyer opened an INR case today. I purchased a label thru ebay so tracking has been automatically updating. I thought I read somewhere that I'm good as long as there has been recent movement on th...

Resolved! Only USPS?

I am trying to ship an item and the only choice for shipping provider I am given today is USPS. Usually I am given Fedex and UPS as well. Why only USPS today? Thanks

Shipping calculated USPS discount

What's up with the changes in shipping with USPS calculated shipping discount being offered to buyers?

Buyer requesting a discount

I sold a vintage item that was in brand new packaging. I know that the item was not damaged when it was packaged and mailed. The item was packed in a box with bubble wrap. The buyer messaged me and indicated the tip of the plastic comb was bent when ...

package never scannecd

so here whats going on i had my sister in connecticut send me some stuff i forgot while i was there visiting this stuff i needed for work i know i she mailed it i got the copy of the receipt in my email how ever tracking just says pre shipment with u...

shipping cost

Hello I recently started selling on eBay from Jordan and I'm looking to see if the shipping cost in Jordan is very expensive compared to USA How can I find way to reduce the shipping cost?Much appreciated for any help from any seller on Jordan.