Shipping

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Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Wrong address from eBay.

eBay has sent item to old address even though I have updated my new address AND deleted old address.Why can't I speak to agent & why my problem area is not included on eBay site (contact)....shabby customer service, so unprofessional

USPS Flat Rate Priority Box -- not showing up as an option for my items?

None of the USPS flat rate Priority Mail boxes are showing up as shipping options for my items. (Not all listings; just some.) Anyone know how I can override whatever is happening? I've tinked with weights/dimensions, but still not getting a flat rat...

USPS Tracking Number not being saved

It appears that the USPS Tracking Number is in the item information, but when screen is refreshed is has disappeared! eBay says that I am late on shipping, but I shipped same day of sale! What is the issue?

My tracking hit a new low : 68.39

I am Top Rated....current seller level...Above Standard...whatever that means.Tracking uploaded on time & validated brings me down to 68.39.And everything else at 0 with no problems.I just feel some like making money off of tracking even when trackin...

I'm a little confused on the eBay international shipping combining items rule

Combined shipping is now available with eBay International Shipping Just got off the phone with a eBay rep, that spoke poor english, telling me that this is not available yet. The link was posted on December 6, 2023. She could not tell me what catego...

Trying to change my SHIPPING address.

I am trying to change the SHIPPING address EBay has for me. But I can'tfind the prompt. Nothing happens when I click.

Cheap PirateShip rates!

I have used Pirateship several times, but today for the heck of it, I checked rates on sending some magazines. The box was 4 lbs, 12 ounces, going from Wisconsin to New Jersey. With Pirateship, both Priority Mail and Ground Advantage were $3 cheaper ...

Resolved! How long does it take for an answer from USPS when disputing an underpaid charge adjustment?

I shipped 6 comedy CD's via media mail and it was in a plain cardboard box 8 x 6 x 4" . I shipped it Media Mail and it was $5.50 I got a notice of underpaid adjustment and they claim I sent it in a Large Priority flat rate box measuring 12.25" x 12" ...

eBay shipping all messed up….

I no longer have the option of entering weight or measurements when click on sold items… anybody know what’s going on ? Just got notice of under payment..

Moving seller account from UK to Spain

Hi there, after reading the Community threads, I set-up a new Spanish account to sell items while I'm Spain on ebay.es with my Spanish address.I logged out off the andriod ebay app and logged back in with my new Spanish account but when I went to lis...

Shipping Label defaulted to Priority Mail rather than the Auction's First Class mail

When I go to print a shipping label, normally it will default to the shipping preference that I have selected for the auction. In most cases, I select US First Class mail as the items are below 4 ounces. Starting about September 2, 2020, the default ...

Tax Avoidance?

I am curious to hear from others why so many EBAY sellers have an item listed for significantly less than its expected value, only to charge excessive fees to ship, often 5-10 times the actual shipping costs. The only thing that makes sense to me is,...

Standard shipping defaulting to Priority Mail when printing labels in error

This is an issue again. Stardard shipping is selected on my shipping default business preferences for all of my listings, yet when I go to print labels, ebay is defaulting every sale to Priority Mail instead of the standard option selected, Ground Ad...

EBAY VS SHOPIFY?

Im finding it more and more common that Ebay does not protect their sellers. Ebay will automatically side with a buyer just to appease them & keep them coming back to purchase more. However even if a buyer has been reported for abusing the Ebay Money...

Trying to file an ebay claim

I've made an international sale through USPS with ebays tracking number. I tried filing with USPS but i didnt get a tracking number with them so I couldnt. So I went to ebays shipping protection plan claim page and put my information. Now it says "Tr...