Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Late shipments

I have been getting lots of Emails from buyers telling me their package hasn't arrived yet. I let them know that I prepared their order for shipping on time. I tell them that the late delivery isn't on my end. I want the buyer to know that I work del...

DO NOT USE USPS PARCEL SELECT SERVICE

eBay should not allow the use of USPS parcel select service. Not only is it not reliable but there is no insurance therefore any in stream thief can steal a package and neither the shipper of the buyer can receive compensation for the "lost" item. Di...

Shipping prices

Why are some sellers jacking up shipping prices so high ??? There's no way it costs $100 + to ship a 10 lb item !!!! This shouldn't be allowed !! I know there's a handling fee sometimes but some of these shipping prices are ridiculous !

EBay standard envelope tracking info

Hello,Just wanted to share a problem I'm having with eBay's standard shipping envelope with a sport card sale.I had a buyer who bought 2 cards off of me. He paid for the 1st full invoice then bought the second. I told him I'd combine shipping and adj...

Resolved! Anyone followed through on an incorrect label update?

I just rec'd my first one of these where they say I owe them. Almost $10! I've had a few of these, but they've always been credits, usually just a couple of ounces difference. It says that I paid for a PM label , but used a LFRB. I 100% did NOT use a...

Concern Regarding Shipping Charge Adjustments as a Seller

I'm writing to share a concerning experience I've encountered as a seller regarding unexpected charge adjustments totaling over $58. These adjustments were applied to a recent transaction, and upon review, it's become apparent that the issue lies wit...

There has been two delays in my delivery

I am waiting to receive an item that item has been delayed twice. It was supposed to arrive last Thursday but it got delayed. It was sad. The delay was because of customs tax in Nevada. eBay said they would get back with me. I haven’t heard from them...

DO NOT SHIP TO RUSSIA - NO SERVICES

Shipping anything from or to Russia is effectively stopped. Fed Ex and UPS have stopped all shipments to and from Russia. Services in Ukraine by all carriers is effectively halted for obvious reasons. Air travel in most countries in Europe has been h...

Resolved! NEW YEARS RESOLUTION: Leaving Ebay

Such a HUGE weight will be lifted off my shoulders this coming year ! ! In order to stop the stress and HUGE FRAUD from buyers on Ebay, I will be leaving permanently after 18 years selling here. Ebay does not value me what so ever, and never did. I j...

Expedited shipping

I offer free shipping on my items. I just had a sale (12/7, will ship 12/8) and the buyer asked if I could deliver it by 12/12, if possible. Expedited shipping costs $5.00 more. Can I ask them to pay the extra (they already paid) or do I have to eat ...

No Shipping to the UK from the USA?

Hello. I sell rare gemstones, mostly. I have a customer in the UK who successfully purchased one gemstone and has been trying to buy others of my gemstones. However, he keeps getting blocked from buying with an eBay message that says something like, ...

One Item not Received after bought 2 items in One Order

Hi, I recently bought 2 items from a seller, but I only received 1 item. I marked the item has not received but i need to wait on feb 3 ebay say if the seller not respond they can help. What happen if the seller not respond, Ebay will make a refund f...

Specified USPS First Class when listing a lot yet eBay only shows USPS Ground Advantage for label?

This has happened twice in the last week. I have listed lots and in creating the listing eBay allowed me to specify USPS First Class as my shipping option (it had been defaulted to Ground Advantage and I changed it to First Class). The lots gets list...

Opening a damaged box?

I made a purchase from a seller and the package arrived today via UPS. The UPS driver asked me when he got out of the truck if I wanted to keep it or ship it back because the box was really beat up. He was not kidding. I don’t know if I should open i...

i buyed and payed for an item and it has not been shipped out days and almost weeks after payed

i buyed and payed for a console awhile ago and so far the seller has not shipped it out i have tried to contact the seller multiple times and have had no answer what should i do as i have no information from the seller