Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

USPS claims

Hello, When I try to file a claim with USPS for item that arrived broken (I am the seller) they ask for the label purchase receipt. I usually buy the labels via eBay system - where do I find the receipt for purchasing the label?

international shipping label overcharge $38 instead of $15

I shipped a baseball - 8 ounces, box was 7"x7"x7". Cost for the international STANDARD shipping to UK was $15 which seems like an accurate charge based on 20 years selling on eBay. The label was to the eBay shipping hub where presumably they put an i...

Resolved! Is the label generated based on shipping dimensions at listing? do I get to finalize them when sold?

Is the shipping weight/size at listing the only chance I have to give the correct weight for the ebay shipping label? This is my first time selling. I’ve measured and weighed all items, and I plan to measure and weigh packing materials and expected b...

User avatar by Adventurer
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Shipping Paid by Buyer Not Enough

I am an occasional seller. I listed an item and chose USPS Ground Advantage allowing the cost to be based on weight and size, address, etc.The buyer is paying for shipping and I’ve lost $2 on each sale so far with the buyer paying around 7.50 for shi...

Using eBay to ship something cheaper

Hello, I am shipping somewhat large, but light package across the country to a friend. USPS/ups/FedEx/pirate ship all list the shipping cost around $20-$30, whereas when I used ebays calculator it came up as $9. So my question is can I just post this...

Mailing Label - Wrong Weight

I’m a seller and I put the wrong weight on a mailing label. It should have been 1 pound and I entered 2 pounds. I know when I don’t pay enough for shipping USPS take it out of my account. If I overpay will they reimburse me?

User avatar by Adventurer
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  • 2 replies
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International shipping question….

HelloI normally hate shipping to international and done only few times in the past….due to I have to go to the post office and all that hassle before,, I heard it’s different now.few asked me if I can ship to England …Do I have to go to the Post Offi...

EIS Restrictions cost both me and eBay money.

Sadly the EIS program will not ship coins and currency at this time. As I recall the old global shipping was the same way at first, but changed so hopefully this will also change. I had a buyer in Singapore who I would have shipped to through EIS, bu...

Weight amount wrong on label

I realized I had the wrong weight entered on the ebay label but only after I had applied the label to the package. I should have cancelled the label and printed the correct one but I didn't. When I got to the post office I tole the clerk what I had d...

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