Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Beginner Question: What's the best shipping method?

I'm brand new to selling things on Ebay, and I'm wondering what the best way to ship items is. When I listed my item that is going to sell, I selected "Calculate Shipping Cost." I have since realized that Ebay WAY under-calculated the size and weight...

Resolved! Incorrect Address unable to deliver-Address is Correct !

I purchased a Reuter on ebay in USA and my delivery address is spain. I saw in my ebay tracking yesterday package could not be delivered due to incorrect address however the delivery address is perfect. ebay order # 09-11334-30247 please what do I do...

Help with marking as shipped AND delivered on a sale of a code, no actual item being mailed or shipp

How do I make a sale , on a virtual code which isn't an actual item being shipped or mailed, im new to eBay and I sold my first item which was a pet code. Code was sent and received by seller, but funds are on hold . I hit shipped now how do I mark i...

eBay placed the wrong address in my order.

As what the title says. My PayPal information is correct, I have double checked. I noticed the mistake they made on Tuesday night at 10:50 PM. The seller and I are trying to find situations get the order cancelled since it's on shipment. Previously s...

Resolved! New eBay shipping policy help!!

So on Saturday eBay changed the shipping policies so everybody that didn't opt out of the change for the seller getting the discounted rates it goes to the buyers so I had a bunch of people buy things that we're watching my items and they got the dis...

Buyer claims i sent the wrong package

Hello, I sold an expensive pair of shoes worth well over $500 and the buyer claims that I sent the wrong item, I contacted the other buyers I shipped out to on the same day and they confirmed what they purchased is what they received. I accepted the ...

Wrong shipping label, 14 days for a refund????

eBay generated the wrong shipping label for an item I sold. I immediately voided it and generated the correct one. Now I have to wait 14 business days for the refund.1: When you sell items and initiate a charge 24/7/365, EVERY day is a business day. ...

USPS Shipping calculator

When I try to use the shipping calculator, I enter my zip code and the destination zip, then choose a shipping day/time. Whether or not I specify ground shipping, when I try to enter the package dimensions, the zip codes disappear. I have tried many ...

Help with Shipping 400lb Magazine Lot

Hey everyone, I need some advice on how to shipping a lot of over 400 magazines. The weight of all the magazines is over 400 pounds and I would need a box that measures 80x20x20. I've never used freight shipping and don't understand how it works real...

Ebay took $32 ... on top of their $47 "Fee" and my $7 shipping label?

I just sold an item... It was priced at $317.50 It said the buyer paid an additional $7 for shipping. Ebay showed the total amount "on hold" was $356.14.. which I'm not sure where they got that amount from, but it seems thats the total amount the buy...

Item stuck on “shipping label created usps awaiting item”

I bought an item last week. The seller created the label on the 6th and that is the last update I have. The item was supposed to be delivered yesterday. I contacted the seller who told me he update me today as he was going to the usps store to drop m...

New Shipping Rates Questionable at Best

Yes, when one adds packaging costs, Plus the 13.25 % eBay charges on all items, the new shipping rates are almost at my cost or in many cases they are higher. Yet we are told how Great their new Rates are. They want to lower costs to buyer at the exp...

Speedpak tracking false updates, 3 weeks no real movement

Hi So I ordered an item from China on May 9th via speepak tracking. It arrived at 'Destination Hub' May 18th. Since then, I believe there has been no movement at all and the tracking is providing false updates. On May 27th, it stated 'package in tran...

Resolved! How do I calculate the cost for combined shipping??

I have a buyer who has won several auctions, and has asked me to combine shipping. No problem - BUT, if I try to combine the items, there's no way to calculate the new shipping charges (using the weights and dimensions like when creating a new auctio...

How does the per-piece shipping pricing work?

As a seller I sell goods that weigh 190g. That is to say, I could sell 5pcs of this item up to 1kg. The price of the goods is say 5 usd. In the price list I have set that each additional +kg of goods will cost e.g. + 0,2 usd. I thought that the defau...