Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Tracking the eBay

I’ve shipped many items through eBay’s standard delivery on cards that are under $20. 1 of them finally says out for delivery , but not delivered. Buyer claims they didn’t receive, am I sol on this? Or is there anyway to find a tracking or check to ...

Parcel stuck, Glendale Heights

What should I do in this case. I ordered my phone through eBay International Shipping. It has now gone to eIS C/O, 110 Internationale Blvd, Glendale Heights, Illinois 60139-2080, United States, status delivered. I wrote to the seller and he said, tha...

ups insurance ?

Hi, I'm about to ship the highest priced item ($650 + about $50 shipping) I've ever sold. It's well-boxed, heavy & fairly large. Do you think the approx $10 extra insurance is worth it for UPS? Thanks for any advice, Marianne

SCAN Form Generation Error

This morning I'm getting a SCAN form generation error: Bulk label printing errorError retrieving scan form Is anyone else having trouble? I've tried repeatedly, always with the same result.

Resolved! Shipping 5x4 bubble mailer

I can’t find any information about this specific ordeal online, but long story short I order 100 bubble mailers from Temu and they were very small, specifically 5”x4” when closed. From what I’m reading, minimum dimensions include 6 inches for Ground ...

the item you are trying to purchase is not available for purchase in your location

When ever I tried to buy something from China it's giving error "the item you are trying to purchase is not available for purchase in your location" while checking out. These are the same sellers whome i had shipped earlier and confirmed whether they...

INR Case opened had to refund Buyer received item 5 days after refund

I had a buyer open an INR case and I had to refund by April 22 even though I upload response for USPS item was delivered 5 days later. I am now out my money and the item.

How to find seller that sent wrong item

An EBay seller sent me the wrong item and i Don’t know how to contact the seller cuz the Seller’s eBay name is not on the label. So i Don’t know what card they were supposed to send. So how do I look up the seller, using only the shipping label that ...

First time shipping internationally in a while, and the process now makes no sense to me.

Back in the old days, when I sold overseas, I knew that the package was going to go to Kentucky, and really had to make no effort beyond just waiting for payment, and then printing the label like I would for any other package. Now, I'm selling an ite...

item not received refund

Why do I have to refund the buyer after I ship an item and the USPS never scans the item into their system and 4 weeks later I refund my buyer and then 2 weeks after that the item is finally delivered. Will eBay ever handle anything important for us ...

Resolved! Selling Vintage Matchbooks

I have some vintage matchbooks that my dad had collected over the years. I received them after his passing and would like to sell some on eBay. When I selecting the shipping method, the cheapest I can select is first-class which would cost me or the ...

bluecare express

Was just reading comments about this company as they delevered a parcel this morning ahead of time so I have no complaint.The strange thing is I ordered it from eBay but was in a box from Amazon.Any comments.

Recent changes to shipping preferences

How to get more than one shipping option to show when listing. Since the recent changes in settings I can only get one shipping option to appear when I am listing an item in spite of adding other preferences to my setting.

Free Shipping with eBay Global

If I sell a large or heavy item with free shipping and an international buyer buys it, do I have to pay shipping all the way to the buyer or just to the eBay consolidator? How do I say no international shipping in my posting?

Selected 7x2 USPS label but getting 4x6.

I use USPS 2x7 labels for 99% of my items. Recently had to use UPS for a large item and that must be a 4x6 label so I used a QR. Now, Im back to USPS and even though 2x7 is reselected, the label I receive when I purchase is a 4x6 label. How do I fix ...