Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! I sold a item , buyer already pay but no address

i sold a item , buyer immediately pay it but eBay system didn't provide any address for the first time on my life on 20 years using eBay , it's a eBay problem ? A buyer problem ? Even if the buyer provide an adress how can I prove the item was delive...

User avatar by Rising Star
  • 83 Views
  • 2 replies
  • 0 helpful

FED EX SURCHARGES

I was quoted $ 174 to ship a package. The package arrived fine. Then my credit card was charged an additional $ 273 for surcharges I had no idea about. Class action lawsuit

User avatar by Enthusiast
  • 74 Views
  • 2 replies
  • 0 helpful

New shipping calculation - what is going on?

I listed a sweatshirt for $8.99Weight 1 lb 4oz Buyer paid $ 8.99 Postage $12 90Total $21.89 Ebay total $21.89- fees $3.20- shipping $18.94Negative total .25 charged to my bank account (ME THE SELLER MADE $0 FROM THIS SALE) Previously I paid Ebay the ...

User avatar by Adventurer
  • 134 Views
  • 5 replies
  • 0 helpful

Is USPS ground advantage going to be snail mail?

I am worried about this and debating about just changing my listings to priority mail. If I ship UPS or fed ex ground, it can take over a week for a buyer to receive an item. First class usually can get across country by the second day. (If mailed Mo...

User avatar by Trailblazer
  • 1883 Views
  • 23 replies
  • 0 helpful

Wrong Shipping Amount Paid on Sale to Canada

How did this happen? Sold a watch to a buyer in Canada who paid only $4.65 for shipping. Order details page indicates buyer selected USPS FCM International. Ship you order page however shows buyer selected eBay International Std Delivery for 13.00 sh...

User avatar by Trailblazer
  • 137 Views
  • 8 replies
  • 0 helpful

ebay marking items delivered the second they're shipped?

So I shipped an item at 2:40 PM personally at the post office desk. The buyer immediately gets a notification that the item was delivered at 2:40 PM at my local post office desk. Buyer contacts me wanting to know what's going on. I check the USPS tra...

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Anyone else having problems with extra shipping costs being charged after item delivered?

I sell mainly books, and I have been an ebayer for about 20 years. There have been 6 instances in the last month that I have incurred "chargebacks" for additional shipping costs via my Managed Payments account. This doesn't make any sense as I weigh ...

Ebay Freight OVER CHARGE is Ridiculous

Shipped a 49 Lb Box 16X16X16 fedex Via Ebay was like 23-24 dollars, Got yet Another Ebay Freight upcharge notice Package actual weight was 50.2 lbs and 17x18x17 They More than doubled the freight!!I will no longer Use Ebay Freight. I will use Fedex.c...

eBay International Shipping Program Inconsistencies

I recently sold a few of a large round auctions of trading cards to a buyer in Australia. This round of auctions was my first foray into the International Shipping Program. The auctions seem to work fine with payment and everything. The buyer then wa...

International shipping

I sold a sealed foundation and the buyer is international in Italy. I am trying to find out if it is an item I can ship or not. I called eBay and the customer service person was not sure and it will take days before the international shipping team wi...

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