Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Backcharging on FedEx packages

I sell guitars on eBay. Have for years. I always use the ebay shipping labels and always round up to the next pound in weight. If the package weighs 8 1/2 pounds I would enter 9 pounds. I almost always use the same size brand new boxes 42 x 14x 4. Ju...

Click and ship updates from USPS

Hello Click-N-Ship® Customer,Thank you for using USPS.com to print shipping labels online!Important: In case you haven't heard, original Click-N-Ship is going away soon. All customers will be upgraded to the new, enhanced Click-N-Ship version.What's ...

Problems with USPS Shipping/Tracking

Am starting to see some real problems with USPS delivery and tracking. Already had buyer open an Item Not Received case. It all worked out (after about 4 weeks), but I can't risk having to refund payments and then try to get item back when/if it's ev...

Local pick-up ony

Need help. I want to sell an item with "No shipping: Local pickup only", no shipping cost for either party. I can't find drop-down in shipping to allow me to do this simple thing. can anyone kindly help? David

Discounts on Shipping

Why is the "Shipping Discount" now being passed on to my buyer? That seemed to be the only way to make up some of the difference in what YOU (Ebay) take from the seller. It was sometimes the only way to make a little bit. Don't get me wrong - I love ...

No shipping options as a buyer

Why can’t I choose shipping options anymore? It’s starting to become a problem for me because eBay’s shipping estimates are never right, especially with the new Ground Advantage. I have 3 or 4 items I’ve been waiting weeks for Just give us the option...

why my item delivered to glendale heights il 60139?

Im living in korea and i tracked my item in uspsplz help me

Sneaker Authenticator sites

Hi, this is my first post and I’m not sure if I put it in the right category. If I did I’m sorry. I have been selling sneakers for almost a year now. The majority are new. I must first say I’m located in New York. When the new authenticity process st...

Extortionate shipping fees!

Just sold a putter on eBay to the lower 48. The box weighed in at 3 lbs. and eBay wants $156.00 to print a shipping label. Are you effing kidding me? Regardless of what the answer is, done with eBay!

Billable weight

I know it's been discussed thoroughly but I just don't understand. Every time I ship a larger, lighter package I get dinged for a label adjustment. On 2 recent shipments I've used the billable weight formula and still got dinged for the adjustment. I...

The seller hasn’t sent my package and he doesn’t answer me

Hello everyone, I am worried because I made a purchase on May 31 and the seller sent me the USPS tracking number but apparently he hasn’t left the product at the post office and he doesn’t answer me from there. I understand that when sellers send the...

Wrong shipping rate

Sold item for free shipping in large envelope but eBay wants to charge me ground advantage rate when printing a shipping label. Can’t seem to change it to large envelope rate.

Problems with international tracking and denied appeals

Canadian seller here. I have had two recent international overseas sales with tracking issues. I purchase all of my shipping labels through ebay and the tracking numbers are invalid for both orders. One item was never received and ebay seems unwillin...

eBay International Shipping question

OK, if we opt into the eBay International Shipping deal we can't offer any other International options - Yes or no?

Ebay automatically changed my shipping price when I bought the label - TWICE! What is going on?

I haven't sold (or bought on Ebay, for that matter) for about 10 yrs so I thought I'd give it a try again. I have 25 items up for sale right now and the other day, I sold 2 items. I went to print out a label on the 1st one this past Sat and punched i...