Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

A good reason to allow sellers to send invoices to buyers for combined shipping

Today I had a buyer purchase 2 of my items by adding to the cart and paying. I have my combined shipping set to add both items weight (2 Lbs. each) together and subtract 7 ounces for the 2nd item so the package would weigh 3 lbs. 9 Oz. Each listing s...

Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON!

I listed an item, gave the dimensions of the box and weight and selected freight because it is big and heavy (50" x 16" x9"; 30 lbs). A buyer buys and requests a shipping figure. I go to the calculator and input the information for all three shippers...

Correcting Shipping Displayed on Listings

Hi All, I just had an issue getting shipping worked out for an Australian buyer. Now that is done, all my listings show international costs, so I've messed something up somewhere. Can you tell me how I can fix this so they show Domestic shipping agai...

Tracking number won't upload even manually.

Not sure if this is directly related to the pinned message or not. We have noticed an issue with USPS tracking numbers not able to be uploaded even manually on certain occasions with shipping labels. We mostly use Pirate ship but not sure if issue is...

Resolved! Lost a paid for label page

I just paid for a label item was one pound clicked print it did not show up on screen or in my history and I've searched back an hour. Now it says item shipped and since it was not downloaded must I buy yet another label? Or is there some sort of rec...

Can a seller increase their shipping fees after I request an invoice for multiple items?

I purchased 2 items from a seller, one with a $3 shipping cost and one with a $4 shipping cost. I asked for a combined invoice as sellers usually offer some sort of shipping discount when items are bought together. Instead, I got an invoice back with...

How Do I Combine Shipping - I am a Seller

I am a Seller and have not sold multiple items in several years. I used to be able to group together items and send an invoice to the buyer. I have multiple auctions ending on Sunday and would like to combine the shipping where appropriate. I cannot ...

I live in the south Jan-May and the north May-Dec. How to edit my location on all my listings

I live in the south Jan-May and the north May-Dec. How to edit my location on all my listings without having to do one at a time? Thank you for your help!

Business Policies affecting Shipping

The 3 dot drop section to choose my shipping has too many choices that don't fit my listings. Way back before "calculated" shipping was offered the choices made sense. I have spent weeks trying to find where to manage these settings and change them. ...

Printed two shipping labels

Resolved. Thank you for the reply on recieving refund from usps.

Shipping profile won't change

I have been trying to change my shipping profile for my listings. I have done this through bulk changes, individual listings and business settings. When I look at my listings, the profiles have changed however when I look at my listings on eBay, the ...

Resolved! eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

eLogi Shipping tool

seller portal (Japan)Registration screen does not appear

Curious anyone having zip code issues?

This is the second one in a week where the customer messages me about the parcel being "Missent" one to Ca and one to Va both saying the zip code is wrong...however the zip codes match the label ebay prints and the one given buy buyer.....so does eba...