Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

I want to add Signature Required on an item being shipped. How do I do this?

I want to add Signature Required on an item being shipped. How do I do this? I always print the label directly from the Ebay Sold Listing - Also how do I increase the insurance on an item ? Thanks!

The shipping Genius doesn't have any options for my size of parcel

I have no way out of the awful shipping Genius. It just displays the standard options, None of which match. I have gone into my ebay and created a shipping method but this doesn't display. Is there any other way of being able to put together a listin...

Resolved! USPS Ground Advantage Price Discrepancy

Hi all, I have been using Ground Advantage since it was introduced, but today I noticed a problem. I wanted to ship an item weighing three pounds in a 8”x8”x8” box. I had to change it to a 10”x8”x8” box. This raised the cost from $8.05 to $8.31, and ...

Fedex is overcharging

Fedex charged me $27 for a front driver side door panel for a 2014 camry which i posted on ebay for $125, two months later another customer bought the rear panel for $125 Fedex charged me $266 they said the panel weighs 90 pounds the whole door is le...

Lost in transition

I was just informed by eBay that a item that I shipped out was lost by the USPS and never got to the address is my fault, that I should make sure it gets to the address, I only print the buyers information on the shipping label, isn’t that why we pay...

Order hand delivered showing "Shipping overdue"

I hand delivered an shipment to a customer that is local to my area. I have no tracking number as I did not use a shipper. How do I modify an order to reflect shipped?

How do you change the default setting on shipping service?

Whenever I create a listing and go to put in the shipping service, the default is always USPS priority. Now that USPS ground has insurance and is slightly cheaper, I usually prefer to use that one but I do not know how to change the default to that s...

Can we get a New Updated 20204 USPS Shipping Flow Chart??

This is a GREAT Flow chart from last year's July price increases. No idea who did it originally, but sure do wish we could get a new one for the new prices kicking in July 2024.

How do you make money with international shipping?

Hello there! I'm looking for advice on how to update my shipping policy to make international shipping the buyer's responsibility. I recently had an item sell for $17, and I was shocked to find out that it cost me just as much to ship it internationa...

Anyone Experiencing Long USPS Delays and Packages Taking wrong routes?

Hello, I have been experiencing a lot of delays with USPS during the last few weeks, I had packages sitting in the post office for days with tracking showing (USPS in possession of item), but no updates or progress for 3 or 4 days. Also, many times m...

Sellers stealing USPS free shipping supplies to use as internal padding

This seems to be rampant these days - sellers taking free USPS supplies, such as bubble mailers and boxes, and using them as packing material. At least 1/3 of my stuff I buy comes this way, and today I received the most obnoxious example yet. I bough...

Shipping and getting charged undercharges HELP

So, I used to sell on Ebay back in 2000 but now it is a different system, and I cannot get a handle on shipping. I have been trying to ship with a flat rate; however, I am getting a lot of undercharges. I need to go in and correct ALL of my current a...

Resolved! refund on shipping

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't th...

New Shipping Policy

Tonight I sold something that I had put as 4 pounds. It actually weights 3 lb. 7 ounces in the box. The box was smaller than I had put down. The buyer paid less than I can ship the item regardless of USPS advantage, Fed Ex or UPS. This makes me very ...

UPS up charge for dimensions

I just read a thread about FedEx pulling a bunch of scams on people where the weight is off or the dimensions are off a little. I have had worse experiences with UPS and it’s starting to **bleep** me off especially since I usually use uline boxes. I ...